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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Apartment, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Mercure Sao Paulo Alamedas, you're just a quick walk from Paulista Avenue. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Paulista Avenue and 9 minutes on foot from Nove de Julho Hospital
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Sao Paulo Alamedas ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Sao Paulo Alamedas

Family (1)
1 out of 5
The worst front desk service I have ever experienced, I would strongly advise people not to use this hotel. When I arrived early in the morning for an early check in I was told that my booking didn't include breakfast, then, searching my papers I noticed that my booking had been split in two, a one-day-stay (without breakfast) followed by a three-day-stay (breakfast included). I mentioned to the front desk clerk that it was a mistake, and that ebookers would solve it, but she just didn't let me and my family have the breakfast anyway, if we did, we would have to pay extra, as simple as that, no further talk. I had to get in touch with ebookers in the UK, certainly not in time for breakfast anymore, and they solved the problem giving me an extra bonus for the expense, but the hotel staff showed not empathy at all. On the last day, I needed a late check out, which is available at the hotel. Again, the staff was completely unhelpful, they just told me it was not possible, and that there were no rooms available. I had to go online again, access ebookers, and voila, there were plenty of rooms available, so I had to book an extra night not to be left on the street with my family. In short, the front desk clerk staff was the worst I have ever seen anywhere in the world. If you can choose, choose not to stay at this hotel.

Posted by on 21 Jul 2021

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Comment from Hotel Management

11 Aug 2021 by Thais Candido - Front Desk Manager

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and we hope to better serve you in the near future.

About the Mercure Sao Paulo Alamedas

Location Rua Padre Joao Manuel 202, São Paulo, SP

Property Features

Mercure Sao Paulo Alamedas offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. A 24-hour business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Mercure Sao Paulo Alamedas. Parking is available for a fee. This São Paulo hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 18 levels
  • 603 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 1995
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Fradique Coutinho Station (3.3 km / 2.1 mi)
  • Metro station: Paulista Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Mercure Sao Paulo Alamedas offers 88 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Restaurante Da Franco – This restaurant only serves lunch. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 200.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: BRL 70 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Annual carbon offsets
  • Humane animal treatment
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 48 per person
  • Valet parking fee: BRL 35 per day (in/out privileges)
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Alamedas
  • Mercure Alamedas Hotel
  • Mercure Alamedas Hotel Sao Paulo
  • Mercure Alamedas Sao Paulo
  • Mercure Sao Paulo Alamedas
  • Mercure Sao Paulo Alamedas Brazil
  • Mercure Sao Paulo Alamedas Hotel
  • Mercure Sao Paulo Alamedas Hotel
  • Mercure Sao Paulo Alamedas São Paulo
  • Mercure Sao Paulo Alamedas Hotel São Paulo

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.