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Mercure Sao Paulo Alamedas

3.5 star property

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Photo gallery for Mercure Sao Paulo Alamedas

Reception
View from property
Standard Room, 3 Single Beds
Outdoor pool, pool umbrellas, pool loungers
Superior Suite, 1 Queen Bed with Sofa bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Room service
  • Pet-friendly
  • Gym

Explore the area

Map
Rua Padre Joao Manuel 202, Cerqueira Cesar, São Paulo, SP
  • Rua Augusta
    ‪3 min walk‬
  • Italian Consulate General São Paulo
    ‪3 min walk‬
  • Paulista Avenue
    ‪4 min walk‬
  • São Paulo (CGH-Congonhas)
    ‪32 min drive‬

Room options

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

  • 42 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds

Standard Apartment, Multiple Beds

Standard Apartment, Multiple Beds

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure São Paulo Grand Plaza Paulista

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.0 out of 5, Very good, (712)
The price is €139
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Mercure São Paulo Grand Plaza Paulista

About this property

Mercure Sao Paulo Alamedas

Hotel with a fitness center, a quick walk to Paulista Avenue
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Sao Paulo Alamedas offers 88 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Mercure Sao Paulo Alamedas, you're just a quick walk from Paulista Avenue. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Paulista Avenue and 9 minutes by foot from Nove de Julho Hospital
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Sao Paulo Alamedas offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Mercure Sao Paulo Alamedas. Parking is available for a fee.

This São Paulo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurante Da Franco - This restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (BRL 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: BRL 50 per person
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Restaurante Da Franco

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (603 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 200.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 50 per person
  • Covered valet parking fee: BRL 35 per day (in/out privileges)
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Alamedas
Mercure Alamedas Hotel
Mercure Alamedas Hotel Sao Paulo
Mercure Alamedas Sao Paulo
Mercure Sao Paulo Alamedas
Mercure Sao Paulo Alamedas Brazil
Mercure Sao Paulo Alamedas Hotel
Mercure Sao Paulo Alamedas Hotel
Mercure Sao Paulo Alamedas São Paulo
Mercure Sao Paulo Alamedas Hotel São Paulo

Mercure Sao Paulo Alamedas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 769 reviews
Rating 8 - Good. 314 out of 769 reviews
Rating 6 - Okay. 93 out of 769 reviews
Rating 4 - Poor. 21 out of 769 reviews
Rating 2 - Terrible. 18 out of 769 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The hotel cancelled our stay and only informed us upon arrival (apparently they messages while we were on the way but we were on our flight and did not have signal). They moved us to the other Mercure nearby without an apology or any offer of compensation or upgrade. The reason we booked this hotel was because of the pool, which the other hotel did not have. We ended up abandoning the booking and stayed elsewhere. Avoid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nilton C Jacinto dos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing property, friendly staff… I always stay here when in sao paulo
Stayed 9 nights in Oct 2024

8/10 Good

Nathalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
It is a nice hotel, with good location and friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Nilton C Jacinto dos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here 3x already and always a great experience however this last time was a bit noisy due to construction across the street… not mercure’s fault at all I love this place
Stayed 14 nights in Apr 2024

10/10 Excellent

Magali

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
the sauna was indicated at check-in but it was not in good condition
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei ficar nesse hotel, até reservei novamente para o próximo fim de semana. A única coisa que faria ficar ainda melhor é ter produtos de limpeza (detergente e esponja) para lavar os pratos/talheres usados no quarto com cozinha.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MERCURE TEAM
I just really like this hotel! I work at a hotel in New York and see the attention on details of Mercure team! They remember my name and always friendly with out being fake!!! Great location and the pool is a major plus!! I definitely come back soon!!! Thank you guys!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, room comfort
Will come back
It was good but I stay on a room next to construction so very noise
Stayed 3 nights in Feb 2024

10/10 Excellent

Martha, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jaime

Stayed 3 nights in Jul 2023

10/10 Excellent

Nilton C Jacinto Dos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its an older property but all was always clean…. staff and service was amazing, friendly and super professional ❤️ I love it and will stay here again
Stayed 13 nights in Apr 2023

8/10 Good

Pawel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Eduardo

Stayed 13 nights in Jan 2023

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Everything was great
Excellent hotel. Everything was great. Nice room, comfortable bed. Functional gym. Most importantly, the staff are great, friendly, and accommodating. I would definitely stay here again.
Stayed 4 nights in Dec 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flooring in the room was old and worn. Otherwise a very nice hotel.
Stayed 1 night in Aug 2022

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Property is a little dated, but fine for what you pay. Good location. Breakfast was decent. There’s only 2 lifts and during the morning rush it can take a while to get down. One morning one of the lifts broke and we couldn’t get in a lift down, every time one arrived it was full, so we ended up having to walk down 13 floors.
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Good, overall
Location 10/10. Breakfast 10/10. Apartment 5/10. Fitness center 1/10.
Stayed 4 nights in Jan 2022

4/10 Poor

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had stained sheets, not pleasant at all. A weird smell in the room as well. Room wasn’t ready at check-in time. Staff was rude and not accommodating at all, they certainly do not understand what it means to work in the hospitality industry. Do not recommend this hotel at all. Not at American standards
Stayed 3 nights in Jan 2022

4/10 Poor

Mauricio

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Mara

Liked: Staff & service, property conditions & facilities
The elevator is too slow
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Lacks customer service.
I don’t know where to start, except to say don’t trust them when they say they will email you closing bill showing all is paid off. You get a bill for your entire stay and more. Then you have to go through hoops proving that you paid all at check out.
Stayed 3 nights in Sep 2021

2/10 Terrible

Mehrdad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charlatans running this hotel
Prior to our check out, there was a $76Rls balance for out breakfast. I paid cash to the supervisor name “Lrissa” and her front desk employee name “Allen”. This front receptionist absolutely had no customer service experience and there was not a question that would not end in a “Yes”. Our check out was to be at noon of September 6-2021. We wanted to stay until 4:30 pm. I did Not want to deal with them, So, I went to hotels.com and booked an additional full night. When we went downstairs Larissa and Allen asking me I could have just asked them for extension. To which I replied, I did not want to be bothered with lack of their customer service and argue over 4 hours. I even offered them if we need to move from that room to another would be fine as I was not going to ask Hotels.com for refund. I then proceeded to pay $80Rls for the breakfast owed and they had no change and I told them keep the change. Day after we arrived home, we get a bill for a full day of stay (We had already checked out at 4:39 Pm and had prepaid to Hotels.com). These people are charlatan and after 10 years of being a customer of this hotel will never go back. Make sure to get receipt that you paid. They assured me I will receive a check out showing balance zero.
Stayed 1 night in Sep 2021