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Hotel Family

3.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Family

Exterior
Food and drink
View from property
Twin Room, 2 Single Beds
Manicures and pedicures

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Feirinha da Madrugada
    ‪3 min walk‬
  • Mega Polo Moda
    ‪5 min walk‬
  • Mercado Municipal
    ‪20 min walk‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪38 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

About this property

Hotel Family

Central hotel connected to a shopping center in Bras with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a hair salon, and a TV in a common area are onsite.
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

With your stay at Hotel Family, you're connected to a shopping center and just a quick walk from Feirinha da Madrugada. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Amenities include laundry facilities, an elevator, and TV in a common area
  • Just a 3-minute drive from Rua 25 de Marco and 5 minutes from Sala São Paulo Concert Hall
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Family also features laundry facilities, a hair salon, and shopping on site.

This 3-star São Paulo hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Hotel Family has a restaurant serving breakfast and lunch.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: BRL 34.99 per person
  • 1 restaurant

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 34.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 184 out of 516 reviews" "
Rating 8 - Good. 114 out of 516 reviews" "
Rating 6 - Okay. 108 out of 516 reviews" "
Rating 4 - Poor. 60 out of 516 reviews" "
Rating 2 - Terrible. 50 out of 516 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

rosane maria

Stayed 1 night in Aug 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maurício

Liked: Staff & service, property conditions & facilities, room comfort
Turistando
Boa. O café da manhã foi top.
Stayed 1 night in Oct 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service
O hotel é muito bom para quem vai fazer compras no Brás. Café da manhã excelente, atendimento presencial muito bom, fui atendida por uma moça bem jovem que sabia tudo do hotel, simpática e bem humorada. O quarto que ficamos foi o 215, ao lado do elevador, muito apertado, banheiro minúsculo mas a água era quentinha até na torneira do lavatório. Ar condições vazando, acordamos com o quarto molhado, com uma pocinha embaixo da janela. Local acessível a transporte por aplicativo, pq a noite o bairro é deserto.
Stayed 1 night in Oct 2024

8/10 Good

Heber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradavel
Atendimento incrivel principalmente na recepção.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Algessandro

Stayed 1 night in Oct 2024

10/10 Excellent

Ana Flávia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria ap

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marcio

Business traveller
Liked: Cleanliness, staff & service
Quarto bem amplo,devido a obras de ampliação do hotel, muito barulho e sujeira de obras na janela. Café da manhã bom. Custo e benefício está ótimo!
Stayed 1 night in Oct 2024

10/10 Excellent

Roseane s borges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Clecia Aparecida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Iraktan

Business traveller
Liked: Cleanliness, room comfort
Viagem de negócios. Precisa de melhorias no chuveiro
Stayed 1 night in Oct 2024

6/10 Okay

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Só ficamos mesmo neste local Por conta de estar próximo a área de compras
Stayed 4 nights in Sep 2024

10/10 Excellent

Edna Thomas

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana Paula

Stayed 1 night in Sep 2024

10/10 Excellent

Eliandra

Liked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Raphaela

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Stayed 2 nights in Sep 2024

4/10 Poor

ANA PAULA DOS SANTOS

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
barata nos banheiros, limparam e levaram as toalhas e nao fizeram reposição tivemos que ligar varias vezes para enfim levarem toalhas limpas!!!Rua perigosa após as 16h
Stayed 5 nights in Sep 2024

4/10 Poor

Luciano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Bom para viagens curtas
Hotel muito organizado e limpo. As camas não são tão confortáveis, mas para estadas rápidas está tranquilo. Café da manhã muito bom.
Stayed 1 night in Sep 2024