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This property is closed from 1 November 2024 to 1 January 2026 (dates subject to change).
The property will be renovating from 10 November 2024 to 1 January 2026 (completion date subject to change). The following areas are affected:
During renovations, the hostel will make every effort to minimise noise and disturbance.
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hostel Big Ben also features tour/ticket assistance, a garden, and a communal living room. Smoking is allowed in designated areas at this Santo André hostel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Hostel Big Ben offers 7 accommodations with free toiletries. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is offered on request and change of towels can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:00 AM.
Restaurante Big Ben – Overlooking the garden, this family restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner. Reservations are required.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
