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Hampton by Hilton Guarulhos Airport

3.0 star property

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Photo gallery for Hampton by Hilton Guarulhos Airport

Lobby
Front of property – evening/night
Lobby
Concierge desk
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
Rua Pedro De Toledo, 1000, Guarulhos, 07140-000
  • Internacional Shopping Guarulhos
    ‪12 min drive‬
  • Expo Center North
    ‪19 min drive‬
  • Neo Química Arena
    ‪21 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Refrigerator

Room, 1 Queen Bed, Refrigerator

Room, 1 Queen Bed, Refrigerator

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds, Refrigerator

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Refrigerator

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible, Non Smoking (Roll In Shower)

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Accessible, Non Smoking (Roll In Shower)

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hampton by Hilton Guarulhos Airport

Hotel with free breakfast, in the vicinity of Internacional Shopping Guarulhos
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and conference space.
Hampton by Hilton Guarulhos Airport offers 160 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guarulhos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the free breakfast at Hampton by Hilton Guarulhos Airport. During your stay, you'll be within walking distance of CECAP. You'll find features like free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, 3 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 7.2 mi (11.6 km) from Internacional Shopping Guarulhos and 12.5 mi (20.1 km) from Neo Química Arena
  • Free airport and local-area shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A health club, multilingual staff, and laundry facilities are also featured at the business-friendly Hampton by Hilton Guarulhos Airport. An area shuttle within 8 kilometers and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 3-star Guarulhos hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Ricks - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 8 kilometres
  • Area shuttle
  • Parking on site (BRL 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ricks

Things to do

  • Health club

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • 3,229 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 25.00 per day
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hampton by Hilton Guarulhos Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matiz Guarulhos
Matiz Hotel
Matiz Hotel Guarulhos
Hotel Matiz Aeroporto Guarulhos Sao Paulo
Matiz Guarulhos Aeroporto Hotel
Matiz Aeroporto Hotel
Matiz Guarulhos Aeroporto
Matiz Aeroporto
Hampton By Hilton Guarulhos
Hampton by Hilton Guarulhos Airport Hotel
Hampton by Hilton Guarulhos Airport Guarulhos
Hampton by Hilton Guarulhos Airport Hotel Guarulhos

Hampton by Hilton Guarulhos Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1143 out of 1896 reviews
Rating 8 - Good. 434 out of 1896 reviews
Rating 6 - Okay. 187 out of 1896 reviews
Rating 4 - Poor. 70 out of 1896 reviews
Rating 2 - Terrible. 62 out of 1896 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for a quick stay
Nice hotel near GRU airport, comfortable beds, clean and great free shuttle bus to the Airport. Amazing buffet for dinner, tasty Brazilian food, not too pricey. Only con was the unfriendly receptionist that checked us in, very dismissive and a bit abrasive. I did address the situation there and then, so the behaviour improved, however, this in not what I would have expected at a South American hotel and definitely not at a hotel holding the Hilton name.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Antonio, Capital

Travelled with family
Liked: Cleanliness, property conditions & facilities
close to airport
Stayed 1 night in Jan 2025

6/10 Okay

David, Arcadia

Stayed 1 night in Jan 2025

10/10 Excellent

Jakob

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rolando

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Marcos, Hollywood

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We spoke to the staff and informed them that our flight would be arriving at 3AM so we needed early check in. He informed me that it wouldn’t be a problem. When I arrived, the staff told me that early check-in starts at 8 AM. Had I been informed of this prior, I would’ve booked an extra day and done a late check-in instead. We ended up having to sleep on the sofa in the hotel lobby at 4AM while we waited until 8AM for early check-in. The front desk staff are incompetent. They shouldn’t have even charged me for early check-in after they put us through the mess.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Travelled with group
I felt very safe. It’s very close to the airport and have a shuttle. The breakfast was amazing.
Stayed 1 night in Jan 2025

4/10 Poor

DANILO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in/out was a nightmare - very disorganized and misleading. Booking room information was inaccurate.
Stayed 2 nights in Jan 2025

10/10 Excellent

Romildo

Liked: Cleanliness, staff & service, property conditions & facilities
Really good for one night. Coming back for sure.
Stayed 1 night in Dec 2024

8/10 Good

GILBERTO, Silver Springs

Travelled with partner
Liked: Cleanliness
Great location and good breakf
Stayed 1 night in Jan 2025

10/10 Excellent

Camila

Stayed 1 night in Dec 2024

2/10 Terrible

Sheryhann

Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kraig

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Horrible room. Dirty, human hair everywhere, horrendous smell throughout, shower was clogged, no lid on trash can in bathroom, etc…. Staff was extremely unfriendly at check in, & not very helpful. However, restaurant staff was very friendly & courteous, which helped offset the overall experience. Definitely wouldn’t stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice shuttle bus to and from the airport. This is my second stay. Great food in their cafeteria! Their buffet is wonderful, all you can eat. Room and bed were great. Thank you Hampton by Hilton! I shall return.
Stayed 1 night in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over hotel.
Great breakfast. Very good evening buffet. 15-20 minute shuttle ride from airport. Room was quiet and comfortable with good hot water and good pillows. For a hotel stop over it is great.
Stayed 1 night in Dec 2024

4/10 Poor

Daniela, San Francisco

Disliked: Cleanliness, staff & service
Dirty bathroom dirty sheet terrible reception
Stayed 1 night in Dec 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and helpful. Rooms are a decent size. AC was a pain to control, towels are terrible, but toiletries are good. Breakfast was pretty good, although some pastries were a little stale. It's a good place to stay coming from or going to the airport, but the area around it is not nice. Shuttle to the airport was punctual and the driver was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Purshottam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ingrid, Houston

Stayed 1 night in Dec 2024

4/10 Poor

Bahram

Disliked: Property conditions & facilities, room comfort
Power went out almost immediately Did not return No tv no lights no air conditioning no lighting for the bathroom Had to leave window open for minimal air flow noise from airplanes at airport kept me up
Stayed 1 night in Dec 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy, safe and excellent facilities and amenities
Stayed 1 night in Dec 2024