Capcana Hotel São Paulo - Jardins

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capcana Hotel São Paulo - Jardins

Restaurant
Exterior
Comfort Room | Living area
Comfort Room
Body treatments, body wraps, facials, manicures and pedicures, massages

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Alameda Santos, 484, Jardim Paulista, São Paulo, SP, 01418-000
  • Paulista Avenue
    3 min walk
  • Hcor Hospital
    9 min walk
  • Shopping Cidade São Paulo
    10 min walk
  • São Paulo (CGH-Congonhas)
    24 min drive

Room options

Comfort Room

  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room, 1 King Bed

  • 12 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite Experience

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Exclusive Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

Capcana Hotel São Paulo - Jardins

Hotel with a full-service spa, a short walk to Paulista Avenue
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a meeting room, and laundry facilities are onsite.
Capcana Hotel São Paulo - Jardins offers 72 accommodations with laptop-compatible safes and hair dryers. 32-inch LCD televisions come with cable channels.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Our customers tell us they enjoy the helpful staff at Capcana Hotel São Paulo - Jardins. During your stay, you're just a quick walk from Paulista Avenue. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Indulge with body wraps, massages, or body treatments at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Guests speak favorably about the location and the helpful staff
  • Just a 3-minute walk from Paulista Avenue and a 3-minute drive from Ibirapuera Park
  • Cats and dogs welcome for a fee
Capcana Hotel São Paulo - Jardins offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Capcana Hotel São Paulo - Jardins also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star São Paulo hotel is smoke free.

Capcana Hotel São Paulo - Jardins has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (BRL 35 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for BRL 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 35 per day
  • Pet fee: BRL 75.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Jardins São Paulo
Ramada São
Ramada São Hotel
Ramada São Hotel Jardins Paulo
Capcana Hotel São Paulo Jardins
Capcana Hotel
Capcana São Paulo Jardins
Capcana Hotel Sao Paulo Jardins Brazil
Capcana Sao Paulo Jardins
Capcana Hotel São Paulo Jardins
Capcana Hotel São Paulo - Jardins Hotel
Capcana Hotel São Paulo - Jardins São Paulo
Capcana Hotel São Paulo - Jardins Hotel São Paulo

Capcana Hotel São Paulo - Jardins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 911 reviews" "
Rating 8 - Good. 328 out of 911 reviews" "
Rating 6 - Okay. 198 out of 911 reviews" "
Rating 4 - Poor. 84 out of 911 reviews" "
Rating 2 - Terrible. 42 out of 911 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 4 nights in May 2024

10/10 Excellent

Mariah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff
Stayed 5 nights in May 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were really friendly but room was was in bad condition especially the toilet. Could really do with some renovation. Other wise great location.
Stayed 1 night in Apr 2024

8/10 Good

Berit

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , walking distance from the Paulista Avenue.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

MARCELO

Stayed 2 nights in Aug 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 5 nights in May 2023

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were very helpful and great! Many of them spoke English and those that didn’t were very patient with us when we were translating/communicating. We stayed there twice and each time was a great experience.
Stayed 3 nights in Mar 2023

6/10 Okay

Paulo

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Window in room kept opening because it could not be locked. Bathroom mildew stains on caulking. They had an iron but no board. No microwave. The highlights were space and bed comfort.
Stayed 3 nights in Aug 2022

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , good internet !
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2020

10/10 Excellent

Danilo, Montréal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little old building but the staff change all of these in possitive. Very nice attention of all the staff. Thank you !!
Stayed 2 nights in Oct 2019

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice people/area but Not a 4 star hotel
The people here were very nice. From parking to check in to the breakfast staff. However, this is not a 4 star hotel. My husband and I travel a lot. Not only for pleasure but for work as well. We would not consider the quality of this location as a 4 star. It’s more of a 3 star. The security lock was broken on our door and I froze at night because there was only 1 sheet to cover us. There was massive closet space yet no extra blankets or sheets for the bed. Disappointed for sure.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Affordable and well located hotel with decent amenities but not at a four star level.
Stayed 4 nights in Feb 2019

8/10 Good

FS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the flexibilty of the staff for a last minute request for a late check-out
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to everything great for the price
Stayed 2 nights in Dec 2018

8/10 Good

Gaston

Liked: Cleanliness, staff & service, room comfort
Good location
Capcana Hotel has a very good location. One block away from Paulista Avda. Good breakfast.
Stayed 3 nights in Jul 2018

8/10 Good

Monica

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Could be better
Enormous room (50 sqm), with very comfortable bed but in need of some renovations. Staff is not friendly and slow. Breakfast is just right. The place could be much better
Stayed 2 nights in Mar 2018

10/10 Excellent

meshack, south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff
The customer service provided was of the high standard.
Stayed 2 nights in Nov 2017

6/10 Okay

Eduardo

Liked: Cleanliness
ok, but not worth the price
The building seemed old, with renovated rooms and a very few facilities. Noisy hallways (and staff). The breakfast was good
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice
Very good location for the price, clean, nice, the people working is nice but does not speak english.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017