Gran Villagio Hotel SP by Castelo Itaipava

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Villagio Hotel SP by Castelo Itaipava

Staircase
Lobby lounge
Presidential Room
Presidential Room
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
Rua Martins Fontes, 330, Consolacao, São Paulo, 01050-000
  • Rua Augusta
    4 min walk
  • Pizzaria Família Mancini São Paulo
    1 min walk
  • Anhangabau Station
    9 min walk
  • São Paulo (CGH-Congonhas)
    29 min drive

Room options

Quarto duplo standard twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Quadruple Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Presidential Room

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Quarto triplo standard twin

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Gran Villagio Hotel SP by Castelo Itaipava

Hotel with free breakfast, near Municipal Theatre of São Paulo
A conference center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a communal living room, and a banquet hall are onsite.
Gran Villagio Hotel SP by Castelo Itaipava offers 248 accommodations with minibars and hair dryers. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Gran Villagio Hotel SP by Castelo Itaipava's great location gets high marks from our customers. During your stay, you're just a quick walk from Rua Augusta. Features include free breakfast and free WiFi in public areas, plus a conference center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include 2 meeting rooms, a conference center, and laundry facilities
  • 11 minutes by foot from Municipal Theatre of São Paulo and a 3-minute drive from Paulista Avenue
Free breakfast is served daily. WiFi is free in public spaces. There are 2 meeting rooms available. Gran Villagio Hotel SP by Castelo Itaipava also features tour/ticket assistance, laundry facilities, and a communal living room.

This São Paulo hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Braston Hotel Sao Paulo Brazil
Braston São Paulo Hotel
Braston Hotel
Braston São Paulo
Braston

Gran Villagio Hotel SP by Castelo Itaipava Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 332 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 199 out of 1002 reviews" "
Rating 4 - Poor. 112 out of 1002 reviews" "
Rating 2 - Terrible. 86 out of 1002 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. The breakfast was great. Also the room where very comfortable. The hotel is well located near everything
Stayed 3 nights in Jun 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service
For a nice hotel they supposed to have an better breakfast variety, room service and also room upgrading (renovation)
Stayed 7 nights in Aug 2024

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bridget

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff is nice location is nice too but the presidential room was a bit dirty. It needs Maintence the ceiling looks like it needs repairs. The couches were very dirty all stained they need to be deep washed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan

Stayed 4 nights in Jul 2024

6/10 Okay

Carlos

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Super old hotel, smoking is allowed everywhere and it smells like cigars all over the place. There’s water licking in the shower and sink.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very reasonable place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location the price was extremely fair. The buffet for breakfast was good and the room was clean and a good AC
Stayed 3 nights in Jun 2024

8/10 Good

EDWIN, Miami

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is centrally located in downtown Sao Paulo. There are many dining options. Rooms need to be updated. During our stay we had to go down to the reception to have the electronic key reprogrammed as they constantly stopped working which was an inconvenient. AC in the room was great. They offer breakfast buffet and restaurant is open for lunch and dinner as well. I suggest placing cards on the dishes to know what you are selecting from the buffet.
Stayed 6 nights in Apr 2024

8/10 Good

JATURONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms needs work to repair faucet due to water leak and mold around bathtub.
Stayed 2 nights in Mar 2024

10/10 Excellent

EDWIN, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is centrally located in the Sao Paulo historic area. Several restaurants close by. I noticed water leaks in some areas. The faucets are hard to close completely. The room was comfortable and the breakfast buffet had good options.
Stayed 6 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!! Coming from United States, I thought this hotel offered a great deal. Room was clean, hotel was quiet and complimentary breakfast was amazing!! Definitely highly recommended!!! You can actually walk to anywhere from here but Uber was very cheap too.
Stayed 3 nights in Feb 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast is good but almost every room in the hotel is under construction. Had to change room but that did not change my experience still. I think expedia should not advertise hotels until they verify that certain standards are met. Otherwise, it may be false advertisement that is deceptive.
Stayed 4 nights in Feb 2024

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Roberto, Panama

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

EDWIN, Miami

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed in this property several times. Unfortunately this time I had several issues. When checking in we had an issue with people who skipped the line and were helped before us. After check in, I had to return back to the lobby at least six times as the door lock was defective. The manager had to replace the batteries on the lock two times during my 4 day stay. The hallway flooring seems to have been flooded. There was mold on the hallway ceiling. There were no hangers on the closet. The on duty manager offered to change the room to a different floor. Unfortunately I had already unpacked my suitcase. The TV remote control worked half of the times. The breakfast buffet is great. Hotel staff was very helpful when I brought up the issues we were having to their attention.
Stayed 7 nights in Jan 2024

10/10 Excellent

EDER MANUEL, Ciudad de Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Only problem was that front desk only speaks Portuguese.
Stayed 3 nights in Sep 2023

8/10 Good

EDWIN, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

EDWIN, Miami

Travelled with partner
Liked: Cleanliness, staff & service
The Hotel recently changed its name from Braston to Villagio. The room was spacious and has a mini bar as well as other items for purchase. Unfortunately,the room was a little aged. The AC did not cool well, opening the window was not an option as the building across the street is under construction and they started working early and was noisy. The Wi-Fi was really bad or non existent in the room. I had to get near the door to try to get a weak signal or go to the hallway or down to the lobby in order to get good wi-fi. Breakfast buffet was great. Room was clean and the maid was very nice and helpful. I had to have the key card reprogrammed three times as it would not open the door. Over all the hotel is nice but needs to be upgraded.
Stayed 7 nights in May 2023

6/10 Okay

Janete

Stayed 3 nights in Mar 2023

2/10 Terrible

cleuber

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most terrible outdated hotel ever, unfriendly front desk staff, I stayed 3 days the air conditioner system was broke they couldn’t fix it, found a palmetto bug (hudge coocaracha) in the bedroom, discussing pillows, dangerous area to stay if you not familiar with town.
Stayed 3 nights in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great location, big breakfast, comfortable bed Wi fi worked, my favorite place to stay in São Paulo
Stayed 3 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place good location, big breakfast and not too expensive
Stayed 2 nights in Jun 2022

8/10 Good

cleonice

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overcome.
It is not amazing maybe it will come in a couples days.
Stayed 1 night in Jul 2021

2/10 Terrible

Silvio S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastre total
Quarto não condizia com o que foi reservado e pago. Ar-condicionado do Hotel simplesmente não funcionou nenhum dia. Eles simplesmente "lamentam" e dizem qur não podem fazer nada. Café da manhã sofrível, usam apresuntado como sr fosse presunto. Após reclamação quanto à cama da primeira noite, me deram um quarto adaptado para PNE, onde desde o balcão da pia aos móveis, tudo era numa altura incompatível com a minha. Resumindo, um desastre. O Hotel está em péssimas condições. Não recomendo.
Stayed 4 nights in Jun 2021