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Chateau Palace Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Palace Hotel

Aerial view
Exclusive Suite
View from property
Outdoor pool
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Alameda das Orquídeas 357, Sao Lourenco, MG, 37470-000
  • Kart Center
    16 min walk
  • São Lourenço
    5 min drive
  • Bom Jesus do Monte Chapel
    6 min drive

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

  • 25 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Annex Building

Minibar, free WiFi, bed sheets

Superior Room, Annex Building

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room, Annex Building

Family Room, Annex Building

Family Room, Annex Building

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Aerial view

Carmen Palace Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (185)
The price is €42
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Carmen Palace Hotel

About this property

Chateau Palace Hotel

Family-friendly hotel with free breakfast and a 24-hour front desk
Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and charcoal grills are onsite.
Chateau Palace Hotel offers 22 accommodations with minibars and complimentary toiletries. 32-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chateau Palace Hotel, you'll be within walking distance of Kart Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Onsite recreation includes a playground
  • Just a 4-minute drive from Kart Center and 5 minutes from São Lourenço
  • Cats and dogs welcome for a fee (restrictions apply)
Chateau Palace Hotel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, tour/ticket assistance, and a garden are also featured at the family-friendly Chateau Palace Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Sao Lourenco hotel.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: BRL 60 per pet (varies based on length of stay), plus a deposit of BRL 60 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: BRL 60 per day
  • Pet fee: BRL 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sao Lourenco Chateau Palace Hotel Hotel
Chateau Palace Hotel Sao Lourenco
Chateau Palace Sao Lourenco
Chateau Palace
Hotel Chateau Palace Hotel Sao Lourenco
Hotel Chateau Palace Hotel
Sao Lourenco Chateau Palace
VOA Chateau Palace Hotel
Chateau Palace Hotel Hotel
Chateau Palace Hotel Sao Lourenco
Chateau Palace Hotel Hotel Sao Lourenco

Chateau Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 46 reviews" "
Rating 8 - Good. 18 out of 46 reviews" "
Rating 6 - Okay. 8 out of 46 reviews" "
Rating 4 - Poor. 5 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Thiago Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Brenda

Stayed 1 night in Jun 2023

10/10 Excellent

CLEITILENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional!
Experiência incrível nesta estadia. Tudo perfeito, desde organização e limpeza, até o café da manhã. O maior destaque é a equipe de colaboradores do local que nos faz sentir parte da família do hotel, são extremamente solícitos e zelosos com o hóspede, sempre preocupados em deixar o mesmo bem a vontade. Excelente localização, o que proporciona uma vista maravilhosa. Local extremamente silencioso onde os pássaros dão show.
Stayed 6 nights in Jun 2023

10/10 Excellent

maury malta de oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

PAULO CESAR

Liked: Cleanliness, staff & service, room comfort
Otimo custo/beneficio
O hotel esta pecando principalmente pela manutencao.
Stayed 10 nights in Jun 2022

4/10 Poor

Messias

Disliked: Property conditions & facilities, room comfort
Deixou de desejar o chuveiro não aquecia , o chalé bem simples , o café da manhã não estava de acordo.
Stayed 1 night in May 2022

6/10 Okay

Ricardo Luis

Travelled with family
Liked: Cleanliness, room comfort
Piora no atendimento.
Stayed 2 nights in Apr 2022

4/10 Poor

Nedilma

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel fantasma
Não se engane com a beleza do hotel nas fotos do site. Parece aqueles hotéis abandonados do Scooby Doo. É uma pena, pois a área do jardim e a construção do hotel são muito bonitos, a vista é linda. Mas é tudo velho e mal cuidado, o lençol estava rasgado. A recepção só funciona até às 19:00. O café manhã é basicamente o pão, café e leite. Uma fruta, um bolo e presunto e queijo. Pelo valor da diária deveria ter mais variedade. As instalações do banheiro enferrujadas, o piso de madeira descascando. Geladeira velha e enferrujada com mal contato na tomada. Não houve serviço de limpeza.
Lençol estava rasgado
Stayed 2 nights in Mar 2022

8/10 Good

Vera Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prezados, Gostamos da excelente acomodação do Hotel. Maravilhoso!
Stayed 2 nights in Jan 2022

8/10 Good

Walter

Travelled with family
Liked: Staff & service
O hotel é muito bonito.Mas precisa de melhorias.
O hotel tem potencial mas precisa melhorar a limpeza, roupa de cama velha demais, softs de aspecto duvidoso quanto à higienizaçao, ventiladores de teto imundos de poeira, café da manhã sofrível.. A primeira vez que me hospedei no chalé em 2019 eu amei...tudo perfeito.Paguei uma fortuna no reveillon de 2021 e foi só decepção. Sem capacho para limpar os pés na entrada do chalé, as tomadas velhas e frouxas.Todo o quarto muito empoeirado...sem nem um cheiro de desinferante...cheiro ruim saindo do ralo do banheiro. Foi minha última estadia nesse hotel...
Stayed 3 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel antigo, quartos em carpete, café da manhã péssimo, chegamos uma noite e não tinha água para comprar e consumir, o senhor da recepção pegou uma jarra para a gente na cozinha para dividirmos para 3 quartos! Hotel tem tudo para ser bom mas talvez esteja mal administrado!
Stayed 2 nights in Dec 2021

2/10 Terrible

LAÉRCIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
péssimo - infelizmente nos surpreendemos
ola amigos, infelizmente gostaria de dizer que fiquei decepcionado com o local, está acabado, largado, parece que voltei à época medieval após uma guerra viiking. No quarto solicitado deveria ter uma cama de casal (ok) e duas de solteiro, mas tinha uma cama de solteiro em baixo da cama de casal e um sofá que virava um timo de cama no chão, sem contar que só existia um cobertor no quarto para 3 pessoas. O frigobar sujo e enferrujado com as partes internas quebradas, impróprio para uso. As luzes queimadas, As testeiras dos chalés caindo porque estão podres, os pássaros acabaram por fazerem ninhos dentro do forro e o barulho é ensurdecedor, as mesas de ferro espalhadas estão na sua maioria, quebradas e com pontas são um perigo para crianças e adultos, buracos e esgotos a céu aberto onde pessoas podem cair, as paredes da piscina parecem que não vê uma VAP há pelo menos 10 anos, as trepadeiras que sobrem as paredes das muretas invadem as arvores e tapam a visão do local, matos para cortar que estão encobrindo a visão da paisagem, não existe no local acesso a deficientes, perguntei no watsapp se havia churrasqueira e informaram que sim, chegando no local tinha uma CUIA toda estourada e enferrujada, a piscina não teve manutenção, os telefones dos quartos não funcionam, A MESA DE BILHAR está estourada por baixo devido ao mau cuidado.... a mesa de pebolim está estourada e quebrada..... A área gourmet da piscina que já foi um bar, está totalmente largada, com fogoes quebrados e coisas
Stayed 3 nights in Dec 2021

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Orivaldo Aparecido do Amaral

Travelled with family and small children
Liked: Cleanliness, staff & service
Do entendimento e presteza da Maria Eduarda e do Welington, muito educados, Faltando uma melhor manutenção na área externa.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bem ruim, não voltaria sem reformas
Ficamos na cabana 4 que não estava em condições de hospedar ninguém, estava com o vaso sanitário quebrado, a ducha higiênica quebrada, o peitoril da varanda quebrado, tinha traças pelo quarto, e o frigobar não funcionava e estava com um cheiro bem ruim! O hotel em si está bem descuidado, parece abandonado! Os funcionários sempre muito solícitos e atenciosos, mas não deveriam ter colocado esse quarto disponível! Rasguei 321 reais num quarto abandonado e com traças literalmente jogado as traças!!
Stayed 2 nights in Dec 2021

2/10 Terrible

Camila Briani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrível! Quarto em péssimas condições tanto em higiene(muitas traças), quanto em relação ao conforto…roupas de cama rotas, cobertor surrado, de dimensões mínimas, travesseiros em ponto de descarte, cama adicional com sinais de invasão por cupins, gradil de madeira da sacada quebrado, oferecendo perigo, principalmente para crianças, há nítida percepção de descaso! Experiência péssima, não recomendaria em nenhuma hipótese.
Stayed 1 night in Dec 2021

6/10 Okay

Evelyn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Ruim
Não gosstei do chalé..muito barulho no chalé de cima que estava alugado pra outro casal. A Internet não funcionou nenhum dia e eles não se esforçaram em resolver.
Stayed 2 nights in Nov 2021

10/10 Excellent

Paulo Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Gostei muito da recepção, funcionários muito educados e receptivos. O hotel em si, é bom, está precisando de alguns reparos, mas nada que prejudique a estada. Muito bom.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Precisa melhorar vários pontos
Chuveiro e cama precisam melhorar. Café da manha no primeiro dia bem tumultuado, faltava prato, xicara, e alimentos. Café frio.
Stayed 2 nights in Nov 2021

6/10 Okay

CLAUDIONOR

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Bom custo benefício
Foi uma estadia de apenas uma noite e cumpriu o papel. Atendimento excelente! Fácil acesso ao hotel, a limpeza do quarto deixa a desejar. Instalações necessitam de maior cuidado e manutenção. Mesmo com 4 pessoas na reserva haviam apenas 1 cama de casal e 1 de solteiro. Não deu tempo de pedir outra, então não desabona o hotel, pois eu havia visto isso na reserva. Falta melhorar isso no app, e faltou talvez a sensibilidade de perceber isso e fornecer mais um colchão. O mesmo ocorreu com toalhas de banho, 3 toalhas para 4 pessoas. O café foi fantástico e só havia minha família no hotel, um verdadeiro banquete na mesa. Obrigado!
Stayed 1 night in Nov 2021

6/10 Okay

MARIA

Disliked: Cleanliness
Razoável.
Stayed 3 nights in Oct 2021

10/10 Excellent

Maristela Lima de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização, lindo e agradável, tranquilo e próximo do centro
Stayed 2 nights in Oct 2021

10/10 Excellent

Tatiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bonito e a estadia foi super agradável
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021