This smoke-free resort features an attached winery, an indoor pool, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Divisa Experience Resort offers 45 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. Espresso makers and minibars are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Divisa Experience Resort, you'll be close to Tedesco Eco Park. Free breakfast, free WiFi in public areas, and free valet parking are available.
Free buffet breakfast served daily
Free WiFi in some public areas
Free valet parking
The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
Take a swim in the indoor and outdoor pools
Amenities include locker space, a rooftop deck, and a lobby fireplace
Onsite recreation includes a gym, complimentary bicycles, and horse riding/rentals
26.1 mi (42 km) from Gramado Covered Street and 15.3 mi (24.6 km) from Municipal Natural Park of Ronda
A winery is on site. Divisa Experience Resort offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A rooftop terrace, spa services, and a garden are also featured at the luxury Divisa Experience Resort. You'll have access to the indoor pool and outdoor pool at a partner property. Free valet parking is available.
This 5-star São Francisco de Paula resort is smoke free.
Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Divisa Experience Resort has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 200 metres
Free covered valet parking on site
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
A bar/lounge
A poolside bar
A restaurant
Private picnics
Things to do
Billiards/pool table
Boat tours
Children's pool
Fishing
Free bicycle rentals
Gym
Horseback riding/rentals
Indoor pool
Indoor pool (guest access)
Kayaking
Outdoor pool
Outdoor pool (guest access)
Rowing/canoeing
Vineyard
Winery
Family friendly
Children's games
Children's pool
Indoor pool
Outdoor pool
Pool toys
Conveniences
24-hour front desk
Guidebooks
Lockers
Luggage storage
Guest services
Housekeeping (daily)
Proposal/romance packages
Outdoors
Firepit
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Telescope
Vineyard
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Stair-free path to entrance
Well-lit path to entrance
More
Communal living room
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Chef service
Electric kettle
Espresso maker
Limited room service
Minibar
More
Air conditioning
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Service fee: 12 percent
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
Pool access available from 8:00 AM to 10:00 PM.
Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Divisa Experience
Divisa Experience Resort Resort
Bourbon Serra Gaúcha | Divisa Resort
Divisa Experience Resort São Francisco de Paula
Divisa Experience Resort Resort São Francisco de Paula
Divisa Experience Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Incrível! Atendimento excelente, comida deliciosa, saladas sempre fresquinhas, funcionários muito educados, espaço kids muito legal próximo à academia e sala de jogos, jardim e acomodações muito bonitas. Com certeza voltaremos!!
Resort belíssimo. Funcionários extremamente solícitos. Check in e check out rápidos. Clima bom (sem chuva) facilita os deslocamentos (dormitórios ficam em espaços diferentes do lazer, das refeições, da academia). Muito espaço ao ar livre para explorar. Não conseguimos bicicletas disponíveis. Piscina incrível! Caiaque e stand up. Café da manhã e da tarde muito saborosos (não era um buffet enorme, mas tinha boas opções). Jantar: sequência. Almoço: buffet (também não enorme, mas com boas opções). Penso poderiam ter nos dado mais detalhes a respeito da alimentação, dos horários, das atividades. Mas fomos descobrindo e vivendo a experiência.
Renata
Stayed 1 night in Jan 2025
8/10 Good
Carlos
3 Jan 2025
Liked: Cleanliness, staff & service
Carlos
Stayed 4 nights in Dec 2024
10/10 Excellent
Maria luiza
19 Dec 2024
Maria luiza
Stayed 1 night in Dec 2024
6/10 Okay
Fernando
Travelled with family
8 Dec 2024
Liked: Cleanliness, staff & service
Lugar distinto e melhorias para um maior bem estar
Comida razoável, cama para as crianças razoável, mais que um dia de hospedagem precisa de armário para as roupas, ótimo a banheira na sacada, vista maravilhosa, o tempo não ajudou então não apreciamos a piscina externa , salão de jogos muito bacana, bar em frente ao lago muito agradável . Via de acesso muito tensa para veículos convencionais , não 4x4, em caso de chuvas. Veículo elétrico deve escolher o caminho da barragem do salto. Pessoas bem educadas e gentis .
Fantástico. Hotel com conforto em meio a natureza. Diversas opções de lazer para crianças. Todas as refeições maravilhosas. Funcionários atenciosos. Recomendo o hotel!
Estadia maravilhosa!
Quarto amplo, com jacuzzi na sacada, cama muito boa, bem espaçoso.
Garçons do restaurante muito atenciosos, atividades de recreação o dia todo. Adoramos
Pontos positivos: instalações bonitas, aconchegantes e de boa qualidade. Lençóis e toalha excelentes. O espaço do resort é muito bem cuidado, bonito e ótimo para caminhadas. A fazendinha é uma atração muito legal para famílias com crianças, há animais de diferentes espécies e muito bem cuidados. Silêncio, paz e tranquilidade para quem procura um estadia para relaxar em meio a natureza.
O café da manhã é espetacular (somente me deixou muito decepcionado é a máquina de café não ter a opção de espresso ou latte, algo simples que qualquer hotel de 500 reais têm) se quiser um espresso, precisa pagar.
A melhorar: os meios de divulgação do hotel não deixam claro o que constam no all inclusive (site, Instagram e nem nas informações passadas pelo WhatsApp no check in). Apenas suco e água são gratuitos, e se quiser pegar no frigobar do seu quarto, terá que pagar. Obs: o restaurante ficava uns 500 metros da acomodação.
Não gostamos da qualidade da alimentação, ela é apenas boa, mas não chega no padrão de hotéis com diária acima de 2 mil reias.
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Deixou muito a desejar. Primeira noite o ar condicionado não funcionou e passamos muito frio. Estavamos com um bebe de um ano. Poderiam também ter nos informado que a chegada a noite com chuva não é recomendável pois é muito ruim chegar no lugar. Faltou atenção nos detalhes. Na segunda noite em razão do ar não funcionar nos proporcionaram um downgrade de quarto. Um quarto mínusculo. Ficaram de estornar a diferença de valor mas até agora nada. A comida do hotel é ok, mas nada para o valor pago para um resort. Não recomendo e não voltaremos.
O lugar é lindo lindo lindo, as acomodações são muito confortáveis e novas! Só achei um pouco apertado para uma família de 4 pessoas… a comida bem diferenciada e de qualidade!
Hotel muito bom, com quartos excelentes e roupas de cama de altíssima qualidade. Comidas de alto padrão, bebidas um pouco a desejar pois não tinha espumante, mas com vinhos e bebidas variadas de qualidade.
Tivemos 2 imprevistos e demoraram muito pra resolver ocasionando um desconforto desnecessário pela recepção, tirando esse imprevisto nota 9,0!