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Bourbon Serra Gaúcha | Divisa Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bourbon Serra Gaúcha | Divisa Resort

Indoor pool, outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premier Double Room
Executive Double Room
Luxury Suite
Premium Double Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
Barragem do Divisa Estrada do Blang, 2715, São Francisco de Paula, RS, 95400-000
  • Cathedral of Our Lady of Lourdes
    52 min drive
  • Alpen Park
    53 min drive
  • Tedesco Eco Park
    78 min drive

Room options

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

  • Sleeps 2
  • 1 Queen Bed

About this property

Bourbon Serra Gaúcha | Divisa Resort

Luxury resort with free breakfast and free valet parking
An indoor pool, an outdoor pool, and a restaurant are available at this resort. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Bourbon Serra Gaúcha | Divisa Resort offers 45 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Bourbon Serra Gaúcha | Divisa Resort, you'll be close to Tedesco Eco Park. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 26.1 mi (42 km) from Gramado Covered Street and 30.4 mi (49 km) from Snowland Park
Bourbon Serra Gaúcha | Divisa Resort offers its guests a children's pool, an indoor pool, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Bourbon Serra Gaúcha | Divisa Resort. You'll have access to the indoor pool and outdoor pool at a partner property. Free valet parking is available.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Bourbon Serra Gaúcha | Divisa Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Pool toys

Conveniences

  • Banquet hall
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Chef
  • Guidebooks/recommendations
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Divisa Experience Resort
Bourbon Serra Gaucha Divisa
Bourbon Serra Gaúcha | Divisa Resort Resort
Bourbon Serra Gaúcha | Divisa Resort São Francisco de Paula

Bourbon Serra Gaúcha | Divisa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manoel

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivos: instalações bonitas, aconchegantes e de boa qualidade. Lençóis e toalha excelentes. O espaço do resort é muito bem cuidado, bonito e ótimo para caminhadas. A fazendinha é uma atração muito legal para famílias com crianças, há animais de diferentes espécies e muito bem cuidados. Silêncio, paz e tranquilidade para quem procura um estadia para relaxar em meio a natureza. O café da manhã é espetacular (somente me deixou muito decepcionado é a máquina de café não ter a opção de espresso ou latte, algo simples que qualquer hotel de 500 reais têm) se quiser um espresso, precisa pagar. A melhorar: os meios de divulgação do hotel não deixam claro o que constam no all inclusive (site, Instagram e nem nas informações passadas pelo WhatsApp no check in). Apenas suco e água são gratuitos, e se quiser pegar no frigobar do seu quarto, terá que pagar. Obs: o restaurante ficava uns 500 metros da acomodação. Não gostamos da qualidade da alimentação, ela é apenas boa, mas não chega no padrão de hotéis com diária acima de 2 mil reias. -
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Tudo muito bom, limpeza, atendimento, comidas. Atendimento excelente, perfeito para familia
Stayed 3 nights in Jul 2024

4/10 Poor

FABIO

Travelled with family
Disliked: Property conditions & facilities, room comfort
Péssimo
Deixou muito a desejar. Primeira noite o ar condicionado não funcionou e passamos muito frio. Estavamos com um bebe de um ano. Poderiam também ter nos informado que a chegada a noite com chuva não é recomendável pois é muito ruim chegar no lugar. Faltou atenção nos detalhes. Na segunda noite em razão do ar não funcionar nos proporcionaram um downgrade de quarto. Um quarto mínusculo. Ficaram de estornar a diferença de valor mas até agora nada. A comida do hotel é ok, mas nada para o valor pago para um resort. Não recomendo e não voltaremos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

PRISCILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Suelen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é lindo lindo lindo, as acomodações são muito confortáveis e novas! Só achei um pouco apertado para uma família de 4 pessoas… a comida bem diferenciada e de qualidade!
Stayed 2 nights in Mar 2024

8/10 Good

Maiara R S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência de All Inclusive Sensacional
Hotel muito bom, com quartos excelentes e roupas de cama de altíssima qualidade. Comidas de alto padrão, bebidas um pouco a desejar pois não tinha espumante, mas com vinhos e bebidas variadas de qualidade. Tivemos 2 imprevistos e demoraram muito pra resolver ocasionando um desconforto desnecessário pela recepção, tirando esse imprevisto nota 9,0!
Pipas
Hotel
Vinhos
Pratos
Stayed 2 nights in Apr 2023