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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, pool loungers
Pilates
Games room
Terrace/patio
Property grounds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
  • Gonzaga Beach
    1 min walk
  • Shopping Parque Balneário
    2 min walk
  • Boqueirao Beach
    3 min walk
  • Santos (SSZ)
    92 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room

Luxury Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
Sheraton Santos Hotel
Pool
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Free WiFi
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4.7 out of 5, Exceptional, (817)
The price is €155
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sheraton Santos Hotel

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Hotel with a fitness center, steps from Gonzaga Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Parque Balneário Hotel Santos by Castelo Itaipava offers 119 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Parque Balneário Hotel Santos by Castelo Itaipava's great location gets high marks from our customers. During your stay, you're just a quick walk from Gonzaga Beach. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gonzaga Beach and 5 minutes by car from Santos Harbor
Parque Balneário Hotel Santos by Castelo Itaipava offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A terrace, a complimentary children's club, and concierge services are also featured at Parque Balneário Hotel Santos by Castelo Itaipava. Parking is available for a fee.

This 4-star Santos hotel is smoke free.

Origens-Mar - Onsite restaurant.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (BRL 30.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Origens-Mar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hospital bed available
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Parque Balneário Hotel Santos by Castelo Itaipava

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Athena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, from the location to the amenities insides! The breakfast every morning was abundant and delicious and the staff even catered to us when our kids woke up a little late. The kids space inside was so fun along with the rooftop pool, with beautiful views! The location right across from the beach was perfect and having the mall attached (also with fun kids spaces) was just the right touch for our family. My only complaint is that the hotel staff expected birth certificates for our kids, which we obviously don’t carry with us. Also, the bathroom was a little musty due to no functioning fan, not sure if it was just our room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Jul 2024

10/10 Excellent

Ragda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mauro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fantastic Location
Hotel is very good. Excellent location, next to a shopping mall. Best restaurants in town are in walking distance. Rooms are very comfortable, but a light renovation would be nice. Limited amenities in rooms. Overall a great experience. Will probably return.
Stayed 1 night in Jul 2024

2/10 Terrible

John, PLANTATION

No air conditioner to warm the room. Poor and old furniture that needs an overall improvement. Not good breakfast. Really bad hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Juliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach and other convenient places like restaurants, shopping centres and main streets.
Stayed 1 night in May 2024

6/10 Okay

Ivete

Liked: Amenities
The property has one of the best positions in the city and has wonderful views, however it needs updating and better, more thorough maintenance. It would still be my choice for future trips, as it’s in a very beautiful and safe area.
Stayed 13 nights in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tayze

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente breakfast with a superb view of the beach! Highly recommended, great staff!
Stayed 2 nights in Feb 2024

6/10 Okay

Ralph

Good Enough Hotel by the beach
This is a good enough hotel by the beach.
Stayed 3 nights in Feb 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Dalva, Stuart

Travelled with family
Liked: Cleanliness, staff & service
Location is excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Roberto De

Stayed 1 night in Aug 2023

8/10 Good

ABEL

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice hotel that could be better
A nice historical landmark Great view from my comfortable room. Needs to improve Wi-Fi reliability Needs to add USB power connectors to room / hotel power plugs
Stayed 2 nights in Jul 2023

6/10 Okay

Carlos

Stayed 1 night in Jun 2023

10/10 Excellent

Marcio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 1 night in Apr 2023

8/10 Good

Adam, Miami

Business traveller
Liked: Cleanliness, staff & service
Could be better
Stayed 1 night in Mar 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay! Especially if your a gringo!

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service
Convenient location, friendly staff, good breakfast
Stayed 2 nights in Sep 2022

6/10 Okay

MARCELO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Boa localização, mas com instalações precárias
A estadia foi ok, mas nos sentimos decepcionados e lesados com a proibição ao rooftop do prédio (piscina, bar, lazer em geral). Fomos surpreendidos com um aviso de que a área está em reforma. Tudo bem fazer reforma, mas isso deveria ter sido avisado previamente (antes da reserva) e deveria até mesmo, influenciar no preço (que não é barato). Pagamos um valor mais alto pq sabíamos que usufruiríamos de uma área de lazer agradável, e lá, simplesmente fomos comunicados que não poderíamos subir. Apenas soubemos isso, enquanto tentávamos acessar o rooftop e o elevador não funcionava (não havia nenhum comunicado oficial- tive de questionar um funcionário para descobrir essa informação), pelo que percebi, outros hóspedes foram surpreendidos iguais. Outro ponto, é que as instalações estão muito velhas, o hotel todo precisa de reforma, quartos, banheiros, e estrutura em geral. A única coisa que salvou foi o EXCELENTE atendimento dos funcionários, todos muito cordeais e gentis.
Stayed 1 night in Jul 2022

8/10 Good

Frank, Taipei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The hotel needs an overall reform. Place has aged and needs overall fixing.
Stayed 1 night in May 2022