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Monte Serrat Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Monte Serrat Hotel

Hallway
Minibar, in-room safe, blackout curtains, free WiFi
Standard Quadruple Room
Lobby lounge
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Santos Historical Streetcar
    13 min walk
  • Monte Serrat
    17 min walk
  • Urbano Caldeira Stadium
    3 min drive
  • Santos (SSZ)
    76 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Room

Hotel Caiçara

Breakfast included
Free WiFi
Air conditioning
Housekeeping
4.1 out of 5, Very good, (63)
The price is €43
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Caiçara

About this property

Monte Serrat Hotel

Hotel in Santos with 2 spa tubs and free breakfast
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a business center, and laundry facilities.
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
During your stay at Monte Serrat Hotel, you're just a quick walk from Coliseu Theater. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym, a sauna, and 2 spa tubs
  • Just a 3-minute walk from Coliseu Theater and 10 minutes by foot from House of the Train Bellco
  • Pets welcome for free
Monte Serrat Hotel offers its guests 2 spa tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. An arcade/game room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Sauna

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 129 out of 387 reviews" "
Rating 8 - Good. 128 out of 387 reviews" "
Rating 6 - Okay. 76 out of 387 reviews" "
Rating 4 - Poor. 28 out of 387 reviews" "
Rating 2 - Terrible. 26 out of 387 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

10/10 Excellent

VICENTE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito boa! Funcionários atenciosos , boas refeições ( fartas e com variedades de alimentos) . Um excelente café da manhã. Instalações bem limpas e arejadas. Boa localização, bem próximo ao centro histórico, rodoviária e Centro.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emanuelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bem no centro da cidade, muito perto da rodoviária. Ótima localização. Excelente hospedagem, funcionários muito prestativos!
Stayed 4 nights in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Janderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALECSSANDRO

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Fernando Augusto

Business traveller
Disliked: Room comfort
Precisa de adequações.
Foi uma escolha para estadia conveniente. Iria atender um cliente logo pela manhã , e o hotel fica bem próximo.
Stayed 1 night in Aug 2024

10/10 Excellent

Renata

Stayed 1 night in Aug 2024

2/10 Terrible

Yasmin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Claudinei Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente localização para os locais onde eu precisava ir. Quarto grande, cama super confortável, chuveiro uma delícia com jato bem forte. Ótimo horário de café da manhã. Ótimas dependências. Pontos a melhorar: ter sabonete líquido no banheiro para lavar as mãos, atualizar a TV do quarto, pois não é smart. Ao redor do hotel é uma região mais deserta, não tem restaurantes, você pode almoçar/jantar no hotel, pedir um IFood ou sair para comer em outro local. Mas no geral é muito bom, passei apenas um final de semana que me atendeu super bem.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Estadia desconfortável! fiquei em um quarto ao lado do ar condicionado que fazia barulho 24h, além disso os travesseiros eram bem duros e precários. Quarto bem grande, mas falta cuidado nos detalhes, verifica-se serviço de rejunte mal feito, chuveiro antigo, parede suja, dentre outros detalhes.
Stayed 1 night in Jul 2024

10/10 Excellent

Leila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Maria Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Ana Paula Domingues

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
A minha estadia foi ruim. O hotel está situado numa região péssima. Vila Ema, se eu não me engano, é Centro Antigo. As ruas ao seu redor estavam em obra. A garagem com vagas apertadissimas estava lotada no sábado quando cheguei do evento. As paredes do quarto são sujas. A cama é desconfortável. A pia do banheiro estava entupida. A noite ouvia muitos baralhos, batidas nas portas ao lado. Estava sozinha e senti medo. Não gostei. Minha experiencia foi péssima. Não volto e não indico. Estava participando de um evento no Centro de Convenções de Santos. A estadia saiu no nome do meu filho porque paguei com o cartão dele, mas me hospedei sozinha.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024

8/10 Good

Eliana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Razoável
Stayed 1 night in Jun 2024

8/10 Good

Vinicius

Business traveller
Liked: Cleanliness, staff & service, room comfort
A Região é antiga , a cidade e antiga , boa localização para mim , estava próximo ao meus compromissos . Garagem apertada . Limpo . Com água quente disponível . Excelente relação custo benefício para uma viagem rápida .
Stayed 1 night in Jul 2024

8/10 Good

Josiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, limpo, funcionários cortes, café da manhã precisa melhor organização.
Stayed 1 night in Jun 2024