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4.8 out of 5

"The hotel has the most amazing views of the Caldera - for the first time on holiday I never finished a book because it would have been criminal to tea ... " More

By a verified traveller on Thu 12 Oct 2017

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Villa, Sea View (East Aegean)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio, Jetted Tub, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Honeymoon Suite Volcano View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Xenones Filotera. During your stay, you're just a quick walk from Santorini Caldera. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at Xenones Filotera Restaura
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym and scooters/mopeds to rent
  • Just a 2-minute drive from Skaros Rock and 6 minutes from Museum of Prehistoric Thira
  • Airport and ferry terminal shuttle service available for a fee

Xenones Filotera ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Xenones Filotera

Everyone (1) Couples (2) Family (1)
5 out of 5

Fab hotel between Oia and Fira with Caldera views

Pros: Everything
Cons: Indoor dining area for cooler evenings
The hotel has the most amazing views of the Caldera - for the first time on holiday I never finished a book because it would have been criminal to tear your eyes away from surely one of the best views you will ever find! Sunsets were unbelievable - a more romantic scene would be hard to find. Perfectly situated along the hiking trail between Oia and Fira (we walked to both on a couple of occasions), all you need is good footwear, a camera and water. We caught the bus back from Oia - which stops a few yards from the hotel - but please ask to get off there in advance as we accidentally went further up to Imerovigli one time and had to walk back a bit (oh but what a walk!). The fare is 1.8 Euros (bargain!) - but do walk at least one way if you are able or unless it's dark as there is SO much to see and take in. The hotel team were incredible - and we mean EVERYONE. They are like a well-oiled machine and we wanted for nothing during our stay. They arranged trips, taxi's or restaurant bookings at the drop of a hat and were never less than polite, friendly and professional - we also felt very valued as guests. Rooms were fresh and spacious and the pool was a better size than average with a bar that served wicked G&T's! We ate at the hotel one evening watching sunset over the Caldera - the food was really good quality and presented beautifully. In short - we just didn't want to come home! Stay here if you can!

Posted by , from UK on 12 Oct 2017

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5 out of 5
Emplacement parfait, il faut un scooter pour se déplacer. Personnel exceptionnel et toujours à l'écoute. le petit-déjeuner n'est pas parfait et répétitif si on reste longtemps, mais 3-4 jours , c'est largement suffisant.

Posted by , from Lyss on 14 Oct 2024

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5 out of 5

Posted by on 25 Sep 2024

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4 out of 5
Megablick von der Caldera, Whirlpool mit Ausblick und immer 38 Grad Wassertemperatur. Sauberkeit sehr gut, Personal sehr freundlich und zuvorkommend. Bad könnte mal wieder renoviert werden. Super Ausgangslage für Wanderungen entlang der Caldera ach Oia und Fira. Preis Leistung hat für uns gepasst. Wir können das Hotel weiter empfehlen.

Posted by on 21 Oct 2023

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Property Features

Xenones Filotera offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at the family-friendly Xenones Filotera. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free. This Mediterranean Santorini hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Sofa bed
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Xenones Filotera offers 19 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. This Santorini hotel provides complimentary wireless Internet access. 48-inch Smart televisions come with satellite channels. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 8 AM to 10:30 AM.

Xenones Filotera Restaura – This poolside restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Boat tours on site
  • Scooter/moped rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Sports massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Xenones Filotera offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, Barclaycard, debit cards and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • No lifts
  • Property registry number - MHTE 1144K124K0817501
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Filotera
  • Filotera Xenones
  • Xenones
  • Xenones Filotera
  • Xenones Filotera Hotel
  • Xenones Filotera Hotel Santorini
  • Xenones Filotera Santorini
  • Xenones Filotera Hotel
  • Xenones Filotera Santorini
  • Xenones Filotera Hotel Santorini

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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