This hotel was a wonderful surprise. We were looking for a basic (nothing fancy) hotel for our family of 4 for one night on Santorini, and chose the Villa Rose for the reasonable price and proximity to Thira. We travel a lot and have stayed in a lot of hotels, and I can honestly say I don't think I have ever encountered a friendlier or more helpful staff than that of the Villa Rose. They were very accommodating on the phone when we had to clear up a mistake on our reservation, they gave us a free shuttle to/from the port, they set us up with cake and coffee on the patio when we were waiting for reception or the shuttle, they gave us a ton of very helpful advice on what to see / where to eat / how to get around, and they set us up with all kinds of maps and directions. Our room was a very good sized suite with a double bed in one room and two twin beds in the other for the kids. It was very clean and comfortable, and the room had everything we could need - wifi, a/c, extra pillows and blankets, a kitchenette, and a fridge stocked with complimentary snacks. There wasn't much to the swimming pool or the view, so if you are looking for a resort atmosphere this probably isn't the place, but for a good serviceable base location from which to explore the island, this hotel is perfect.