8/10 Good
Abi
Travelled with partner
23 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
My Partner and I booked Stella Rocca A Mare for one night as our return flight to the UK was from Santorini.
On Arrival the staff kindly took our luggage down to the hotel for us. The Staff were very welcoming and friendly. We were offered a drink on arrival which was lovely, we were then shown to our room. The room was stunning and so stylish, the view was also out of this world with a lovely jacuzzi on the terrace. They had also left a bottle and some chocolate for us which was a lovely touch and so appreciated.
We did run into a couple of issues which is why we haven’t given 5 stars. We found the room to be very hot even though the aircon was working and we kept the door shut, also the jacuzzi turned my cream bikini green within 5 minutes of being in the water which was unfortunate and left green algae round the tub when jets were on, there were some ants on the terrace which the hotel did try to get rid of for us, we were also underneath the restaurant and could hear chairs being moved around in the evening and in the morning at breakfast. Service to the room with food was slow (90 mins) and also the breakfast was so bad we chose to eat out for breakfast instead at a place called confetti around the corner. Also on the day of check out there were not enough beds around the pool for all guests so we ended up having to spend the day else where and pay for beds which was a shame!
Definitely some room for improvement but overall the hotel is stunning with friendly staff.
Abi
Stayed 2 nights in Aug 2024