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Tropical Island Aparthotel – Las Americas Airport Santo Domingo

2.5 star property

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Photo gallery for Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Premium Double Room, 1 Queen Bed, Terrace, City View | Terrace/patio
Superior Studio, 1 Double Bed, Microwave, Sea View
Superior Studio, 1 Double Bed, Microwave, Sea View
Property amenity
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
Caracoles 67, Santo Domingo Este, Santo Domingo Este, 11704
  • Assembly Hall of Jehovah's Witnesses
    ‪5 min drive‬
  • National Aquarium
    ‪5 min drive‬
  • Three Eyes National Park
    ‪5 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Studio, 1 Double Bed, Microwave, Sea View

Superior Studio, 1 Double Bed, Microwave, Sea View

Superior Studio, 1 Double Bed, Microwave, Sea View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Double Bed, Private Bathroom

Superior Single Room, 1 Double Bed, Private Bathroom

Superior Single Room, 1 Double Bed, Private Bathroom

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment, Terrace - City and Sea Views

One Bedroom Apartment, Terrace - City and Sea Views

One Bedroom Apartment, Terrace - City and Sea Views

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Ground Floor

Family Apartment, 1 Bedroom, Kitchen, Ground Floor

Family Apartment, 1 Bedroom, Kitchen, Ground Floor

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom, Kitchenette

Family Apartment, 1 Bedroom, Kitchenette

Family Apartment, 1 Bedroom, Kitchenette

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Refrigerator & Microwave

Family Apartment, 2 Bedrooms, Refrigerator & Microwave

Family Apartment, 2 Bedrooms, Refrigerator & Microwave

  • 95 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Comfort Double Room, Refrigerator & Microwave

Comfort Double Room, Refrigerator & Microwave

Comfort Double Room, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Double Room, 1 Double Bed, Private Bathroom, Ground Floor

Economy Double Room, 1 Double Bed, Private Bathroom, Ground Floor

Economy Double Room, 1 Double Bed, Private Bathroom, Ground Floor

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Beautiful 1 Bedroom apartment With Balcony City Views

Beautiful 1 Bedroom apartment With Balcony City Views

Beautiful 1 Bedroom apartment With Balcony City Views

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms, Refrigerator & Microwave, City View

Fridge, microwave, blender, dining tables

Family Apartment, 2 Bedrooms, Refrigerator & Microwave, City View

  • 96 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed, 3 Twin Beds and 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Terrace, City View

Premium Double Room, 1 Queen Bed, Terrace, City View

Premium Double Room, 1 Queen Bed, Terrace, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Terrace, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Apartment, 2 Bedrooms, Terrace, City View

  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Family-friendly hotel with a water park connected to the convention center in Santo Domingo Este
This hotel features a water park (surcharge), concierge services, and dry cleaning. Wired internet in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Tropical Island Aparthotel – Las Americas Airport Santo Domingo offers 60 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santo Domingo Este hotel provides complimentary wired Internet access. Business-friendly amenities include desks and printers. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Tropical Island Aparthotel – Las Americas Airport Santo Domingo, you'll be connected to the convention center and within walking distance of Assembly Hall of Jehovah's Witnesses. You'll find features like free wired internet, plus water park access (surcharge) and dry cleaning service.
  • Free wired Internet
  • Splash around at the water park with a waterslide or swim in the outdoor
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Just a 5-minute drive from Assembly Hall of Jehovah's Witnesses and a few minutes from National Aquarium
  • Airport, beach, and casino shuttle service available for a fee
Tropical Island Aparthotel – Las Americas Airport Santo Domingo offers its guests a water park (surcharge) and a waterslide. A computer station is on site and wired Internet is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Tropical Island Aparthotel – Las Americas Airport Santo Domingo. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this Colonial Santo Domingo Este hotel.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Bike parking
  • Lifeguards on-site
  • Shopping centre
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Dining table
  • Fence around the pool
  • Corner/local shop
  • Laundry facilities
  • Microwave (on request)
  • Pool gate
  • Fridge
  • Water slide

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • Computer station

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Step-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 17 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 170
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Local meal delivery service
  • Microwave (on request)
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Printer
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property by WhatsApp or telephone 24 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Service fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal and Cash App
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tropical Island Aparthotel – Las Americas Airport Santo Domingo offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A fee for in-room air conditioning is charged during the day (8 AM - 8 PM).

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tropical Aparthotel
Tropical Island Aparthotel
Tropical Island Aparthotel Santo Domingo Este
Tropical Island Santo Domingo Este
Tropical Santo Domingo Este
Hotel Tropical Island
Tropical Island Aparthotel
Hotel Tropical Island Las Americas Airport Colonial Zone

Tropical Island Aparthotel – Las Americas Airport Santo Domingo Reviews

Reviews

6.2
Rating 10 - Excellent. 54 out of 233 reviews
Rating 8 - Good. 61 out of 233 reviews
Rating 6 - Okay. 29 out of 233 reviews
Rating 4 - Poor. 23 out of 233 reviews
Rating 2 - Terrible. 66 out of 233 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dora, Quebec

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stuff is really nice and helpful!
Stayed 19 nights in Oct 2024

2/10 Terrible

Thurman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es lo peor Que eh visitado dice Que tenia piscina y aire central y no tenia ninguna de las 2 el servicio horrible y no tiene condicion en la Cocina solo habia uñas cuchara y para nada de lujo en fin no lo recomiendo
Stayed 1 night in Sep 2024

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

tyrone

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
ALL was good,extra $30 @check-in to have it ALL(ac, Wi-Fi, security, parking w/your OWN remote, SUPER clean, Fire stick..ect) all DAY...🤔no problem.And lastly... the Owner he goes ABOVE AND BEYOND for his Extraordinary Guest's....OHH YEA the morning Sunrise view from the 5th floor AWESOME
Stayed 3 nights in May 2024

2/10 Terrible

Dennis

Disliked: Amenities
They were closed and I couldn't get in
Stayed 3 nights in Mar 2024

4/10 Poor

Julio, Mountainside

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
i didn't like the area I wasn't feel confortable
Stayed 3 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Lise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The price that I was charged when I arrived at the hotel was different from the price that was quoted on the website
Stayed 1 night in Aug 2023

2/10 Terrible

Elvira

Travelled with family
Disliked: Amenities, property conditions & facilities
Really bad Air-condition not working properly. They ask me to pay $25 extra just because Expedia gave me a discount according to them. It look like they are stealing people money.
Stayed 1 night in May 2023

6/10 Okay

Stella

Travelled with partner
Disliked: Amenities
If you just need something cheap for a night it’s ok. We had a 4am flight so we just came for a few hours as we weren’t staying in Santo Domingo for the duration of the trip and wanted something close to the airport due to the early flight. No shampoo or shower gel. Tons of mosquitos, and very uncomfortable bed. The guy at the reception was very kind and nice.
Stayed 1 night in Feb 2023

4/10 Poor

Robert

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and comfy, the host Donald is an amazing man, he's friendly and very helpful; I am so looking forward to bringing my friends for my 2023 group trip.

2/10 Terrible

Ezequiel, Camarillo

Stayed 1 night in Nov 2022

2/10 Terrible

Emilie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The owner is a thief. I had to pay $35 a day extra for AC and $15 a day extra for internet and I had to pay that before I check in… and to top it off I deposited $40 for a gate key which was supposed to be refunded when I returned the keys but he did not give me the refund. The AC was only at night. The owner stated that if I need AC during the day that’s and extra $15 a day. The internet was not working for over a week but he did not refund any money. That man is a crook . I don’t think anyone should fall into a trap like that. I had to go with what he said cause we had nowhere else to go. That hotel is a very bad place to be….No security it’s just terrible
Stayed 18 nights in Jul 2022

2/10 Terrible

Alena, Conshohocken

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was treated horribly after my flight arrived at 3am and was told he wasn't supposed to be handling clients at that time. I was told to leave premises since I didn't want to pay $80 to check in 4 hours early. I was also not refunded my week stay, not did expedia back me. Horrible experience. It's not even located where it says.
Stayed 7 nights in Jul 2022

10/10 Excellent

Alfredo

Stayed 3 nights in Jun 2022

2/10 Terrible

Yvetha

That need to be close for cleaning
Stayed 1 night in May 2022

4/10 Poor

jean, Orange

Stayed 1 night in Apr 2022

2/10 Terrible

Karl Henry Milton

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2022

6/10 Okay

joel, yauco

Disliked: Amenities
Nos trataron muy bien alquilamos el apt de 2 cuartos cocina 2 banos defecto no tiene elevador hay que subir 3 pisos para llegar hay un colmado cerca para compras para el desalluno
Stayed 4 nights in Jan 2022

6/10 Okay

Melissa

Disliked: Cleanliness, amenities
Stayed 10 nights in Dec 2021

2/10 Terrible

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely Nothing! It's disgraceful
Stayed 1 night in Nov 2021