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Napolitano Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Napolitano Hotel

Outdoor pool, pool umbrellas
Ballroom
Bar (on property)
Front of property
Breakfast, lunch, dinner served; pool views

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    1 min walk
  • Calle El Conde
    9 min walk
  • Grand Casino Jaragua
    12 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    22 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

Similar properties

Exterior

Catalonia Santo Domingo

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1421)
The price is €137
for 1 room
includes taxes & fees
12 Jan - 13 Jan
Catalonia Santo Domingo

About this property

Napolitano Hotel

Boardwalk/promenade Santo Domingo hotel in Zona Colonial with a full-service spa
A full-service spa, a casino, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a nightclub, and a fitness center are onsite.
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Napolitano Hotel. During your stay, you're just a quick walk from Malecon. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy ocean views while dining at La Terrasse
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body scrubs, or massages at Le Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Malecon and 8 minutes by car from Blue Mall
  • Airport shuttle service available for a fee
Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.
La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:00 AM: USD 15 for adults and USD 15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Terrasse

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Free cots/infant beds
  • Free rollaway/extra beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1894 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 casino slot machines
  • Casino
  • Casino gaming table
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 254 out of 805 reviews" "
Rating 8 - Good. 247 out of 805 reviews" "
Rating 6 - Okay. 149 out of 805 reviews" "
Rating 4 - Poor. 83 out of 805 reviews" "
Rating 2 - Terrible. 72 out of 805 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MERCED

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a nice property that needs a little upgrade, The location it’s nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Russ, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. No complaints!
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Staff & service
The room was OK, tv possibilities was great. Music at the bar was too loud, noisy.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I enjoyed the view very much.
Stayed 1 night in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy buenas atenciones
Stayed 3 nights in Aug 2024

10/10 Excellent

Seneca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024

10/10 Excellent

DHARIANA

Stayed 3 nights in Aug 2024

8/10 Good

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del hotel es muy amable y profesional en todo momento. El cuarto estaba limpio y en orden y con una vista bonita. Cabe mencionar que el balcón es muy angosto. Tuvimos algún problema de agua caliente pero fueron a la habitación y se solucionó de inmediato. Su ubicación es muy conveniente, pero por la noche si hay mucho ruido afuera del hotel. En cuanto al desayuno, que es buffet, es un tanto pobre. Definitivamente pudieran mejorarlo. Por último, como sugerencia para el hotel, el color de la piscina estaba mucho mejor como se anuncia aún en sus fotos (azul el fondo y con el logotipo del hotel), ya que el nuevo tono verde da la impresión de estar sucia.
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fernando

Very nice
Stayed 1 night in Jun 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service
The people were very nice and provide an excellent service , specially at breakfast buffet the views were really nice. However the street noise is horrible and the facility needs update. The room were not clean and the rugs were dirty. The staff Never change the bead sheets. Did not clean the bathroom. The room maintenance was horrible.
Stayed 3 nights in Jun 2024

6/10 Okay

Jose

Disliked: Property conditions & facilities
el aire no enfriaba recepcion no contesto llamadas se iba mucho agua
Stayed 3 nights in May 2024

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
Also the Casino is not peoiple friendly and the se
The Hotel Conditions are in a very bad shape,Internet is poor ,poor coordination,food needs to be more updated daily.
Stayed 6 nights in May 2024

10/10 Excellent

CLAUDIA, North york

Liked: Cleanliness, staff & service, property conditions & facilities
Great service at the restaurant… nice people
Stayed 2 nights in May 2024

6/10 Okay

Nelson, San Juan

Liked: Cleanliness, staff & service
It ok for the money.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was really nice and friendly I would go back to this place
Stayed 2 nights in Apr 2024

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Orioly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It antique oriented style and relaxing vibe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andreas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell in hallways. Mold on ceiling in shower. Rotted wood at shower base
Stayed 2 nights in Mar 2024

10/10 Excellent

Ron, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto su ubicación, la limpieza de las habitaciones, el personal es estupendo en especial el de Jose (área de buffet) es muy atento y eficiente. Se que volveré pronto. * Por favor consideren poner calentador a la piscina es hermosa pero no la pude utilizar ya que el agua es demasiado fría.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Job Orlando & Staff
Great job Orlando and staff. In my many trips to the country you are one of the best.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2024