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JW Marriott Hotel Santo Domingo

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Santo Domingo

Outdoor pool, pool umbrellas, pool loungers
Poolside views, serves lunch, dinner and happy hour
Exterior
Suite, 1 Bedroom
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Winston Churchill Avenue No. 93,ensanche, Santo Domingo, Distrito Nacional, 10501
  • Blue Mall
    1 min walk
  • Acropolis Center
    5 min walk
  • Agora Mall
    2 min drive
  • Santo Domingo (HEX-Herrera Intl.)
    8 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • 89 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 93 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 89 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior
Intercontinental Real Santo Domingo, an IHG hotel
Pool
Hot tub
Spa
Parking included
4.8 out of 5, Exceptional, (621)
The price is €271
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Intercontinental Real Santo Domingo, an IHG hotel

About this property

JW Marriott Hotel Santo Domingo

Luxury Santo Domingo hotel in Downtown Santo Domingo with a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
JW Marriott Hotel Santo Domingo offers 150 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at JW Marriott Hotel Santo Domingo. During your stay, you're just a quick walk from Blue Mall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Enjoy international cuisine and pool views while dining at Winstons Grill and Patio
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Blue Mall and a 4-minute drive from Malecon
JW Marriott Hotel Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 7309 square feet (679 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott Hotel Santo Domingo. For a fee, parking is available.

This 5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 6 AM to 11 AM.
Winstons Grill and Patio - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.
Vertygo 101 Lounge Bar - This poolside cocktail bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.50 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6 AM–11 AM: USD 16-21 for adults and USD 13-17 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Winstons Grill and Patio
  • Vertygo 101 Lounge Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (7309 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 16 to 21 for adults, and USD 13 to 17 for children
  • Fee for in-room wireless internet: USD 12.50 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.50 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Marriott Santo Domingo
JW Marriott Hotel Santo Domingo
JW Marriott Santo Domingo
JW Santo Domingo
Marriott Hotel Santo Domingo
Marriott Santo Domingo
Santo Domingo Marriott
Jw Marriott Santo Domingo
JW Marriott Hotel Santo Domingo Hotel
JW Marriott Hotel Santo Domingo Santo Domingo
JW Marriott Hotel Santo Domingo Hotel Santo Domingo

JW Marriott Hotel Santo Domingo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 507 reviews" "
Rating 8 - Good. 85 out of 507 reviews" "
Rating 6 - Okay. 34 out of 507 reviews" "
Rating 4 - Poor. 12 out of 507 reviews" "
Rating 2 - Terrible. 19 out of 507 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and service
Stayed 5 nights in May 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

2/10 Terrible

Philis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately my stay was met with disappointment. It started off with the unwelcoming receptionist at the front desk. I understand everyone has bad days but at least try to mask it. However I wasn’t going to let this ruin my experience. Boy was I wrong! My girlfriend and I proceeded to enter our room and noticed it it didn’t have a unpleasant smell. The room smelled moldy. It was as if someone had placed a bag of wet laundry and let it sit overnight. I noticed it wasn’t just my room, I had also booked three other rooms for my family and we all had the same issue. I had to switch rooms three times because all three rooms smelled exactly the same. The room I finally chose still smelled but wasn’t as prominent. It was the best of the worse. We also visited the lobby bar a couple time during our stay and noticed that morning customer service isn’t as friendly as the night shift. On day two our toilet broke down and took 6 hours to fix. I’ve been to many Marriott’s and this was the worst experience. What saves this hotel is the location which is prime! 10/10. The hotel is literally located within the blue mall which was convenient. Unfortunately I do not recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

AMAURY

Stayed 1 night in Jul 2024

8/10 Good

Tracey, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were tidy and comfortable. The guests in the adjacent room were a little noisy at times. We also enjoyed the delicious buffet breakfast each morning and ordered from room service. The hotel is in a convenient location for shopping, and the level of security that the hotel provided was noticed and appreciated.
Stayed 11 nights in Jul 2024

10/10 Excellent

Cesar, Aguadilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pernoctar. Servicio profesional, facilidades bien mantenidas y en una localidad céntrica.
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Silvia

Stayed 4 nights in Jun 2024

10/10 Excellent

Yasser, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2024

10/10 Excellent

solanlly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Quinton

Stayed 1 night in May 2024

10/10 Excellent

Jose, Guaynabo

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff make you feel right at home....
Stayed 1 night in May 2024

8/10 Good

Gerard, Auburn

Travelled with group
Liked: Cleanliness, staff & service
what did you like? I like the location. It is in the center of everything. I like the staffs. Very helpful and courteous at all times. What was unique about the property? The location. The glass floor. What didnt you like? The parking fees & accommodation. The breakfast is pricey for a fancy continental breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Bradley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazing service!
The hotel is great and rooms are big and comfortable. The terrace is also big but since is outdoor one may see frequent insects.
Stayed 4 nights in May 2024

10/10 Excellent

Diana

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located. Great mall attached to the hotel. The hotel itself was amazing. Great rooms. Great staff. Amazing atmosphere.
Stayed 2 nights in May 2024

10/10 Excellent

VANINA, PEMBROKE PINES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service has always been phenomenal.
Stayed 3 nights in May 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was a nice place to stay at, but the room I booked showed me having a balcony, but when I got there, it didn’t have one. Website needs to be updated
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Francisco

Stayed 3 nights in Apr 2024

10/10 Excellent

RITA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing service from all the hotel staff !!! They really make you feel special a real 5 star hotel . Location very convenient inside the blue mall with lots of choices for high end shopping and dining options . Definitely will stay there again . Thanks to Belkis for her excellent service at the restaurant
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew, San Juan

Liked: Cleanliness, property conditions & facilities
Wet food property. Great stay and facilities. Love it
Stayed 3 nights in Mar 2024

2/10 Terrible

Sebastian

Stayed 1 night in Mar 2024