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Hotel Refugio Neptuno's

3.0 star property

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Photo gallery for Hotel Refugio Neptuno's

Reception
Terrace/patio
Exterior
Exterior
Suite, 2 Bedrooms | Living room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700
  • Boca Chica Beach
    ‪16 min walk‬
  • La Matica Island
    ‪17 min walk‬
  • Nautical Club of Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room One Bed

Standard Room One Bed

Standard Room One Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds

Standard Room Two Beds

  • Sleeps 6
  • 2 King Beds

Similar properties

Beach nearby, 10 beach bars

Hotel Garant & Suites

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (438)
The price is €71
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Garant & Suites

About this property

Hotel Refugio Neptuno's

Beaux Arts hotel with free breakfast and an outdoor pool
This smoke-free hotel features an outdoor pool, concierge services, and laundry facilities. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a garden are onsite.
Hotel Refugio Neptuno's offers 20 air-conditioned accommodations with hair dryers and ceiling fans. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and minibars are provided. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Refugio Neptuno's. During your stay, you'll be within walking distance of Boca Chica Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace, and Library
  • Just a 2-minute drive from La Matica Island and a few minutes from Nautical Club of Santo Domingo
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Refugio Neptuno's. Self parking is free.

This 3-star Boca Chica hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Refugio Neptuno's offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 293 reviews
Rating 8 - Good. 82 out of 293 reviews
Rating 6 - Okay. 45 out of 293 reviews
Rating 4 - Poor. 16 out of 293 reviews
Rating 2 - Terrible. 28 out of 293 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the 1st hotel I stayed in a few years ago. Fond memories.
Stayed 1 night in Nov 2024

6/10 Okay

Barbara J

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Jariely, Bronx

Stayed 1 night in Aug 2024

6/10 Okay

rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

10/10 Excellent

candy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es cómodo, limpio y el personal es amable y servicial. La habitación estaba limpio y con un rico aroma desde que entra. El lobby estaba welcoming, es un buen sitio para dormir está cerca del monumento de Santiago y circus. El parqueo fue rápido y el desayuno es delicioso un 10 de 10. Lo recomiendo mucho.
Stayed 1 night in Aug 2024

10/10 Excellent

Franciyou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paring is a big problem
Stayed 5 nights in Apr 2024

2/10 Terrible

Tanola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really out dated. All the furnitures are old and dusty. The room smells really moldy. Area is really not up to date. Breakfast was not enjoyable. It was a poor area for breakfast dining.flies were all over the breakfast tables.
Stayed 1 night in Aug 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024

6/10 Okay

Ivania

Travelled with family
Old hotel needs updated
Stayed 1 night in Aug 2024

2/10 Terrible

Celia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Stayed 1 night in Jul 2024

4/10 Poor

Raysa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024

8/10 Good

Kiesha M

Travelled with partner
Liked: Staff & service
We loved our stay. This is a tiny guest house boutique style hotel. The room was clean. The AC was only in the bedroom but freezing cold. You’ll need paper towels and wash clothes for hand drying and bathing. Breakfast was wonderful. Best coffee. Plenty of beautiful restaurants and about a 7 minute walk to the popular beach. Very safe area, even at night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leoncio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

leybis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like and enjoy
Stayed 2 nights in Jun 2024

10/10 Excellent

CARLOS, Saint Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were nice pleasant. They walked me to my room and will show you around the property. Everything was clean and easy access to the beach and restaurants. The area is under construction as of the time of my visit but during my vacation I stayed at multiple hotels and this is the best hotel Ive been too in DR.
Stayed 1 night in Jun 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities
The staff are amazing and Elvis communicated really important information which was priceless. He organised transfers and was extremely helpful. The property is undergoing renovations and my room was a bit tired. I hope to return soon and spend a little more time there and explore the area.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

8/10 Good

LUZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks okay needs maintenance. Close to the airport Las América and a lot restaurants options near the hotel.
Stayed 1 night in May 2024

2/10 Terrible

martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024