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Holiday Inn Santo Domingo, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Santo Domingo, an IHG Hotel

Sun deck
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Exterior
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Blue Mall
    9 min walk
  • Aromas
    1 min walk
  • Pedro Mir Station
    12 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    10 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Business Lounge Access (High Floor)

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Business Lounge Access (High Floor)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds, Business Lounge Access

Suite, 2 Double Beds, Club lounge access

Suite, 2 Double Beds, Business Lounge Access

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Business Lounge Access

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Homewood Suites by Hilton Santo Domingo, Dominican Republic

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (550)
The price is €155
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Homewood Suites by Hilton Santo Domingo, Dominican Republic

About this property

Holiday Inn Santo Domingo, an IHG Hotel

Luxury Santo Domingo hotel in Downtown Santo Domingo with free parking
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna, and 24-hour room service.
Holiday Inn Santo Domingo, an IHG Hotel offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Santo Domingo, an IHG Hotel. During your stay, you're just a quick walk from Blue Mall. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Aromas
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 9 minutes by foot from Blue Mall and a 4-minute drive from Malecon
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Santo Domingo, an IHG Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 2511 square feet (233 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Holiday Inn Santo Domingo, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Santo Domingo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 22 per person
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Aromas

Things to do

  • 24-hour fitness centre
  • Motorised watercraft
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2511 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 843 reviews" "
Rating 8 - Good. 229 out of 843 reviews" "
Rating 6 - Okay. 53 out of 843 reviews" "
Rating 4 - Poor. 21 out of 843 reviews" "
Rating 2 - Terrible. 30 out of 843 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my upgrade 🙂
It was amazing. I had a medical procedure early the next day, so I was grateful for my upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

nataly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Staff is exceptional and food is amazing. The room was immaculate and the bathroom
Stayed 2 nights in Aug 2024

6/10 Okay

Brisis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room did not appear to be that clean. In fact the bathroom had mold every where, which for the price I paid you would figure I would get a very clean place. Don't think I would stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

SALOME

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Good
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal maravilloso
Siempre buen servicio y limpio lo único es que las habitaciones que dan a la calle son muy ruidosas
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Stayed 1 night in Jul 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Good zone
Good
Stayed 1 night in Jul 2024

4/10 Poor

Miguel

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Al llegar al hotel, me indicaron que no tenían la habitación premium que había pagado. Según el hotel, solo tienen habitaciones standard y suite; entonces, ¿por qué en expedia ofrecen una habitación “premium”? No recibí la habitación por la cual pagué. Ni siquiera se parecía a las fotos que tienen publicadas. Al final, en contra de mi gusto, me tuve que quedar en el hotel, pues ya teníamos planificado quedarnos en la ciudad. Pero ha sido una experiencia muy desagradable.
Stayed 1 night in Jul 2024

4/10 Poor

Laurence

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok Well here we go Upon check in was told construction will be occurring outside balcony of suite and we should close curtains during work hours That’s no good but they put us in different suite and as we exit elevator mold smell was unbearable and quick frankly toxic Once inside suite a bit better but still mold smell Then went to use safe….. it didn’t work so a new one was haphazardly installed and for the most part was not secured correctly Then turn on floor lamp and it’s missing plug adapter, so another call to front desk Then ordered food to room which was horrible at best and way overpriced sorry but truth hurts Then the elevator doesn’t permit you to go to parking level for some reason? Walk up stairs to Lobby? Why?????? Insanity Sorry I wouldn’t stay again Staff was professional but management is not steering the ship on right course Also location is a busy street and loud
Stayed 3 nights in Jun 2024

10/10 Excellent

Keny

Stayed 1 night in Jun 2024

10/10 Excellent

Jildas Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super buena ubicación
Stayed 1 night in Jun 2024

10/10 Excellent

Raquel Cristina

Stayed 2 nights in May 2024

10/10 Excellent

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel good internet and rooftop area with a small pool. Its not by the beach so good for a busness trip in a bussling citi area
Stayed 4 nights in Apr 2024

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located in a very nice area. The facilities were very nice. Customer service was great. I enjoyed my overall stay here. I stayed there because a conference that I attended recommended it, and they were spot on with that.
Stayed 3 nights in May 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Wilma

Travelled with partner
Extra clean and excelente service.
Stayed 3 nights in Apr 2024

8/10 Good

mamoud

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice but outside night time seems dangerous as doorman keep telling us to be careful with our phones
Stayed 5 nights in Apr 2024