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El Embajador, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Premium bedding, pillow-top beds, minibar, in-room safe
Gift shop
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Bella Vista Mall
    ‪14 min walk‬
  • Acropolis Center
    ‪3 min drive‬
  • Basilica Catedral Nuestra Senora de la Altagracia
    ‪3 min drive‬
  • Santo Domingo (HEX-Herrera Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador)

Royal Suite (Ambassador)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador Executive Junior Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Catalonia Santo Domingo

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1495)
The price is €127
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Catalonia Santo Domingo

About this property

El Embajador, a Royal Hideaway Hotel

Luxury Santo Domingo resort in Bella Vista with 2 restaurants
This resort features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at El Embajador, a Royal Hideaway Hotel. During your stay, you'll be within walking distance of Malecon. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at El Jardin del Embajador, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, hydrotherapy, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Blue Mall and a few minutes from Malecon
  • Airport shuttle service available for a fee
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square meters) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • El Jardin del Embajador
  • Cru Tapas & Wine Bar
  • Lobby Bar
  • Las Cotorras Garden Bar

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Bike parking
  • Bike storage
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Dining table
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (26307 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 68
  • Step-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Casino (5382 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 848 out of 1136 reviews
Rating 8 - Good. 165 out of 1136 reviews
Rating 6 - Okay. 52 out of 1136 reviews
Rating 4 - Poor. 28 out of 1136 reviews
Rating 2 - Terrible. 43 out of 1136 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Some of the staff need to be better train but the amenities are great.
Stayed 1 night in Nov 2024

6/10 Okay

VICTORIA

Stayed 2 nights in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
I go to el embajador a lot for business and i love this hotel. It’s so clean, beautiful inside, everyone is friendly but only thing i don’t like is that while trying to unwind at the bar they put no music at all. I’m not talking about loud music just a low music on the background just to unwind and a lot of the guests feel the same. But i love this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Mendelson, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, special thanks to Jessica, I needed a medication from a farmacy and Jessica went out of her way to find what i neded and had it in my room in 20 minutes
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spotles and very modern rooms. Great service at every level. Our steamer wasn't working and they brought one in less than 15 mins. Easy check in and out, even let us stay an extra hour. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Raul, Santo Domingo

Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanny

Stayed 1 night in Oct 2024

10/10 Excellent

Annmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place… enjoyed every moment
Stayed 3 nights in Nov 2024

10/10 Excellent

DeSean, CHESTERFIELD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor
Stayed 1 night in Nov 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel was amazing, everything was okay, but i should tell you and recommend you need to set 24/7, people speak english. Especially a night shifts, we did not get in so much trouble because i speak English but if my husband comes alone ,he will feeling very frustrating. Other things made me upset was yesyerday sitting in the gardens bar leaving my place to go bathroom, my husband was jumped for a prostitute asking if he was a service. I want to believe this was an isolate issue.
Stayed 5 nights in Nov 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time with my wife. Beautiful property grounds. The staff were friendly and helpful. Room service was delicious whenever we ordered it. Overall we enjoyed our stay.
Stayed 5 nights in Oct 2024

6/10 Okay

Dian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Really needs more English speaking staff. Breakfast wasn’t hot.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zully

Liked: Amenities
Perfecto
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , comfortable and excellent crew
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Stayed 3 nights in Oct 2024

2/10 Terrible

Jana, Miramar

Travelled with partner
Disliked: Staff & service
Fire alarm went off several hours in the middle of the night for no reason 2 night in a row.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio al cliente hospitalidad y amabilidad
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms are renovated however there was a leak from air conditioner in our room that wet and damaged some of our belongings
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse, Miami

Stayed 3 nights in Oct 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and great facilities. Enjoyed the restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Stayed 5 nights in Sep 2024

2/10 Terrible

Arialdy

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fire alarm was on from 4:00 am to 7:00 am
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucas

Stayed 1 night in Oct 2024