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El Embajador, a Royal Hideaway Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Premium bedding, pillow-top beds, minibar, in-room safe
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, pool loungers
Gift shop
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Acropolis Center
    3 min drive
  • Basilica Catedral Nuestra Senora de la Altagracia
    3 min drive
  • Malecon
    3 min drive
  • Santo Domingo (HEX-Herrera Intl.)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador)

Royal Suite (Ambassador)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador Executive Junior Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Catalonia Santo Domingo

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1405)
The price is €149
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Catalonia Santo Domingo

About this property

El Embajador, a Royal Hideaway Hotel

Luxury Santo Domingo resort in Bella Vista with 2 restaurants
This resort features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at El Embajador, a Royal Hideaway Hotel. During your stay, you'll be within walking distance of Malecon. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at El Jardin del Embajador, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Blue Mall and a few minutes from Malecon
  • Airport shuttle service available for a fee
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square meters) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • El Jardin del Embajador
  • Cru Tapas & Wine Bar
  • Lobby Bar
  • Las Cotorras Garden Bar

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Bike parking
  • Bike storage
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Dining table
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (26307 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 68
  • Step-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Casino (5382 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 818 out of 1105 reviews" "
Rating 8 - Good. 162 out of 1105 reviews" "
Rating 6 - Okay. 56 out of 1105 reviews" "
Rating 4 - Poor. 26 out of 1105 reviews" "
Rating 2 - Terrible. 43 out of 1105 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an exquisite place to stay. A hotel worth it for a work trip, however, it's hot and Kid-friendly
Stayed 7 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

6/10 Okay

Oriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facility where great, check before booking if there is an event host..... No parking spaces for the guest where save, we had to park our car in a wherehouse at the end of the main cargo área, we were guess...... so many tráfic in the públic área that we could not even find a space to seat and have a drinks, we order room service which was 5 start service, we want it to have dinner in one of the Restaurants but couldn't bevasue there where so much people attending the event that the noise was unberiable. The day after was another hotel. The event was over and we could enjoy the peace and the áreas at it should be. I believe the hotel adm should and can plammed better for Spaces taht guest that are the one to stay have more accomodation. Overall 3 start stay
Stayed 1 night in Sep 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Our experience has been spectacular. We chose the right place to celebrate our anniversary, the attention from the front desk, through the restaurant, and ending with the attention of the house keepers , the incredible room, we are very pleased and our next visit to Santo Domingo this is the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar

Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024

2/10 Terrible

carlos

Stayed 7 nights in Aug 2024

10/10 Excellent

Jillian

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniely

Stayed 2 nights in Jul 2024

10/10 Excellent

Angelica, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro, Union city

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe !
Stayed 1 night in Sep 2024

10/10 Excellent

Ana, hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amé la piscina, el jardín y el restaurante las cotorras! Excelente
Stayed 3 nights in Aug 2024

6/10 Okay

Manuel

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 5 nights in Aug 2024

10/10 Excellent

Veyanice

Stayed 1 night in Aug 2024

10/10 Excellent

BARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yara, the guest services coordinator is fantastic! She gave me restaurant recommendations and tourist attractions that I visited. Also, Nicole at the front desk always takes great care of me and always remembers my name.
Stayed 1 night in Aug 2024

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanny

Stayed 1 night in Jul 2024

10/10 Excellent

Ronny, Chambersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERY EMPLOYED WAS REALLY GOOD, SANTOS IN THE 5TH FLOOR, AND ALL LADY CLEANER IN 6TH FLOOR
Stayed 9 nights in Aug 2024

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Manuel Morales

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Este hotel siempre está en mi top 3 para quedarme en Santo Domingo, no falla esta opción, el personal de recepción tiene un margen de mejora importante, pero el hotel es una buena opción.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Friendly staff.
Stayed 2 nights in Aug 2024