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Aparta Hotel Roma I

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aparta Hotel Roma I

Lobby
Room, 2 Queen Beds
Apartment (Studio)

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 19 de Marzo 103, Santo Domingo, Distrito Nacional, 10210
  • Calle El Conde
    1 min walk
  • Kay Chefs
    1 min walk
  • Ramon Caceres Station
    4 min drive
  • Santo Domingo (HEX-Herrera Intl.)
    21 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment (Studio)

Apartment (Studio)

Apartment (Studio)

  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Queen Beds (Studio)

  • Sleeps 4
  • 2 Queen Beds

About this property

Aparta Hotel Roma I

Hotel with free parking, a short walk to Malecon
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Aparta Hotel Roma I offers 20 accommodations with air conditioning. This Santo Domingo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
During your stay at Aparta Hotel Roma I, you're just a quick walk from Malecon. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Services include a concierge and tour or ticket assistance
  • Just a 2-minute drive from Malecon and 8 minutes from Blue Mall
  • Pets welcome for free (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Aparta Hotel Roma I. Free self parking is available.
Aparta Hotel Roma I has a restaurant on site.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Terrace

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer (on request)

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Aparta Hotel Roma I Santo Domingo
Aparta Hotel Roma I
Aparta Roma I Santo Domingo
Aparta Roma I
Aparta Hotel Roma I Hotel
Aparta Hotel Roma I Santo Domingo
Aparta Hotel Roma I Hotel Santo Domingo

Aparta Hotel Roma I Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very well priced. Friendly staff.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The Roma 1 was under construction so we all stayed in the Roma 2. The staff is extremely polite and friendly. The location was great. The bathroom water had very low pressure and the wifi was not that great.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

windsurferboy, san juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Average hotel
Door was broken and barely close. I feel insecure. personal are very detached from real service
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel

2/10 Terrible

elijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the people that work there was great but the owner
Well we went to Roma to supposed to be in that room or why they didn't tell us and there's a whole bunch of activity that was going on that I did not approve of and this wasn't right and I should not stay but it's not know we can't get no refunds anything and I didn't see nothing in the contract so they like it

8/10 Good

Pete, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CAUTION: Hotel charges 18% tax for credit card use
CAUTION: 1. This hotel will charge you an 18% surcharge for using a credit card to pay your bill. This charge is not disclosed by Expedia, so it's a shock when you arrive with no backup reservations! 2. The email confirmation from Expedia gives you the name and address of Aparta Hotel 1, which only rents units for a month or longer and is at a different address than that given in the email. The correct daily rental hotel is Aparta Hotel Roma 2 on Calle 19 de Marzo at the corner of Conde. DO NOT GO TO ANY OTHER ADDRESS! I was told that many Expedia clients get lost due to the false address information. There was no hot water in the room I was assigned the evening I arrived. On the second day, I was transferred to a room with hot water. Having said that, the following is the rest of my review of my stay at the hotel. 1. The front desk personnel are friendly and helpful. 2. The rooms are clean and a good deal for the price. 3. The maid service is great. 4. The hotel is steps from the main street in the historic district, Conde, so many restaurants and shops are within walking distance. 5. The bed is comfortable.

8/10 Good

Robert, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to the strip
half a block away from the shopping and food areas, 6 blocks from the marina, and 6 blocks from a A.T.M. Friendly staff and great location!

6/10 Okay

John, Texas

Disliked: Staff & service, room comfort
Good location near tourist area
Another Dominican hotel that had no clue I reserved a room... and as usual, treated me like I was stupid for arriving without reservation. Found the reservation two days after arrival. Lighting in room was horrible. They try to save electricity with led and fluorescent lighting. But then they also remove some of the bulbs. So the room and bathroom are always too dark to see other than to walk without tripping on things. Cannot read or put on makeup. And they will not service anything wrong in rooms like missing bulbs or air conditioning remote. The given remotes did not adjust temperature so we had to wake up in the night to turn it on and off for small bit of comfort. Just silly things that they could do to have much better reviews.

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare on el conde!
The front desk gentleman told me upon arrival that the Hotel was full, and that I couldn't have a confirmation from Hotels.com because they don't work with Hotels.com. After showing it to him, he said that the address was for the other Roma and called the supervision who agreed that she need it to see it. After the whole ordeal (it took over an hour) I was offered a different room with a higher rate. There was no controls available for the TV nor the AC. Late at night the other front desk gentleman rudely asked my girlfriend if she was with me (assuming she was "working"). I do not recommend this Hotel to anyone.

10/10 Excellent

Thomas, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable.
This place was just what I needed. It was quiet and the WiFi was amazing! Couldn't ask for a better time. Right off the main tourist street and the staff is nice. I do not think I could say anything bad about it really. Only complaint I have is the pictures are for Roma II, and not Roma I. But the stay was still good! Had pick up service from airport and no problems while I was there. They speak English so no problems with that. Would go there again.

10/10 Excellent

ERIC, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel roma
nothing special..wifi in the hotel didnt work good, but is free..good location in the city..no frills hotel

6/10 Okay

Dale, Ohio

Close to the ocean and older historic sites
Hotel location was hard to drive to. Information on post said parking available, not really! On street parking so I parked right across from the hotel door and still my trim was stolen off my car during the night! No one witnessed any of it!

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2018

6/10 Okay

Maria Cristina

Liked: Staff & service, room comfort
Santodomingo me Encanto
El Hoel tiene sus instalaciones muy viejas, y nuestra habitacion estaba sin limpiar, pero cuando dije en recepcion inmediatamente vinieron a limpiarla, la señora que lo hizo muy amable, es muy serca de la zona colonial, mucho ambiente y buenos Restaurantes, su ubicacion perfecta.
Stayed 1 night in Nov 2018

2/10 Terrible

albert

Disliked: Cleanliness, staff & service, property conditions & facilities
Un desastre
Hace años dejé de alojarme en este establecimiento por su forma de intentar emgañar al turista. Volví pensando que quizas habian cambiado. Al pagar con targeta me quisieron cobrar el 18% de impuestos, pero mi precio incluia tasas e impuestos, cuando se lo demostrè me dijeron que era comision por pagar con targeta. Resido en el pais y se que es ilegal la comision. Finalmente, al ver que no me dejaba engañar, desistieron. La habitacion era amplia pero los cristales no los limpiaron en años y tenia paredes con agujeros. Finalmente el aire acondicionado no funcionaba, lo que no es raro en este establecimiento
Stayed 1 night in Feb 2018

8/10 Good

Evarista

Liked: Cleanliness, staff & service
Goede locatie in zone colonial

2/10 Terrible

giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sporco e non vale il prezzo pagato
pessimo

8/10 Good

Pascal, st martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil exceptionnel
accueil exceptionnel, très à l'écoute et de très bon conseil pour passer un excellent séjour. Tres bonne situation géographique Tres bon rapport qualité prix les agents d'accueil parlent français A recommander!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil parfait
agents d accueil très à l écoute, très professionnels et prévenants ont rendu notre séjour très agréable