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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Room, 1 King Bed
Exterior
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Holanda 307, Santiago
  • Costanera Center
    7 min walk
  • Apoquindo
    8 min walk
  • Gran Torre Santiago
    10 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    32 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Hotel connected to a shopping center in Providencia with free parking
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, coffee/tea in a common area, and a seasonal outdoor pool.
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of Ola Santiago Providencia, Tapestry Collection by Hilton's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Costanera Center. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at UGO BAR&FOOD
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Costanera Center and 6 minutes from Plaza de Armas
  • Airport shuttle service available for a fee
Ola Santiago Providencia, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ola Santiago Providencia, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

The hotel hosts a free manager's reception daily.
UGO BAR&FOOD - Overlooking the pool and garden, this bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 for adults and USD 20 for children
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 140
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 102
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Free local calls
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Ola Santiago Providencia, Tapestry Collection by Hilton offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 391 reviews" "
Rating 8 - Good. 79 out of 391 reviews" "
Rating 6 - Okay. 25 out of 391 reviews" "
Rating 4 - Poor. 8 out of 391 reviews" "
Rating 2 - Terrible. 5 out of 391 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business travel and short stay hotel
Good hotel for business trip. Has 2+ USB outlets for recharging and many AC outlets. Room desk is a bit small , but got some work done.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Stayed 5 nights in Jul 2024

10/10 Excellent

Rosangela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great receptionists!!
The reception people were amazing! Great security and location. However, breakfast staff was not so friendly. They started to remove the empty plates from the buffet counter before the breakfast time ended without adding or replacing them with full dishes. Sometimes there were no plates, and food replacement or clean plates took a long time to arrive. Overall great experience.
Stayed 4 nights in Jul 2024

8/10 Good

Andres

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, we found groceries stores and metro stations close by
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elias at the front desk was ver polite and helpful.
Stayed 7 nights in Jun 2024

8/10 Good

Daniela

Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Silvana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location .. EXCELENTE Breakfast... DELICIOUS Stuff... AMAZING
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Stayed 2 nights in Jun 2024

8/10 Good

Vania

Stayed 3 nights in Jun 2024

6/10 Okay

Alejandro

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Staff extremely helpful and friendly. Room was comfortable and clean. Great breakfast. Pisco sour— the hest
Stayed 2 nights in May 2024

10/10 Excellent

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Had good checkin experience, room was nice, they had a crib for my baby
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel with extremely helpful friendly staff. The position is great and the breakfast was delicious. Thanks for a great stay
Stayed 3 nights in May 2024

8/10 Good

Javi

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the one water bottle and single Nespresso shot per room for two people rooms. Wodo did not work and staff could not help.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anne

Stayed 2 nights in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Providencia. Close to nearby shops, restaurants, train stations and shopping centres. The gym is relatively well-equipped with a barbell and some dumbbells.
Stayed 4 nights in Mar 2024

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! It has the amenities of a large hotel like dining, bar, pool, great breakfast, etc., but the feel of a small, boutique hotel. The staff were all very friendly and were able to help us in English when our Spanish was a little rough. The location is nice where it's quiet, but easy to walk to many shops and restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hilton family jewel.
Just a very comfortable place, well located, free parking and WiFi.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Curteis, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a quiet, tree lined neighbourhood. We felt safe walking about day and night (small town Canadians). Breakfast eateries located close. Dinning located about 1.5km away. All very walkable and as mentioned we felt safe at night walking back at 11pm.
Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo travel female.
It was perfect. I travelled solo for my friends’ wedding and it was really convinced, clean, I felt safe and the staff was very helpful. I had to check-in in the middle of the night which I was a bit nervous about but when I arrived at the hotel it was such a smooth experience.
Stayed 6 nights in Feb 2024