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The Singular Santiago

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Singular Santiago

Lobby
Rooftop bar, al fresco dining, open daily
Lobby
Free minibar, in-room safe, blackout curtains, soundproofing
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
Merced 294, Santiago, Region Metropolitana, 8320128
  • Lastarria District
    ‪1 min walk‬
  • Santa Lucia Hill
    ‪3 min walk‬
  • Pontifical Catholic University of Chile
    ‪5 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room (The Lastarria)

Room (The Lastarria)

Room (The Lastarria)

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Singular)

Free minibar, in-room safe, blackout curtains, soundproofing

Room (The Singular)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room (The Classic)

Room (The Classic)

Room (The Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Singular)

46-inch LCD TV with digital channels, TV

Suite (The Singular)

  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (The Singular)

Free minibar, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Balcony (The Singular)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (The Singular)

Room, 1 King Bed (The Singular)

Room, 1 King Bed (The Singular)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Singular Twin Handicap)

Free minibar, in-room safe, blackout curtains, soundproofing

Room (The Singular Twin Handicap)

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, Balcony (The Singular Twin)

Room, Balcony (The Singular Twin)

Room, Balcony (The Singular Twin)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

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Exterior

Mandarin Oriental, Santiago

Pool
Pet-friendly
Kids pool
Parking included
4.6 out of 5, Wonderful, (780)
The price is €340
for 1 night
1 Feb - 2 Feb
Mandarin Oriental, Santiago

About this property

The Singular Santiago

Luxury Santiago hotel in Downtown Santiago with 2 restaurants
2 restaurants, a full-service spa, and a 24-hour health club are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite.
The Singular Santiago offers 62 air-conditioned accommodations with free minibar items and safes. 46-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The Singular Santiago's great location gets high marks from our customers. During your stay, you're just a quick walk from Forest Park. You'll find features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at The Singular Restaurant
  • Take a swim in the seasonal outdoor pool
  • Indulge with aromatherapy, deep-tissue massages, or facials at the spa
  • Amenities include 4 meeting rooms, a conference center, and a rooftop deck
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lastarria District and 3 minutes by foot from Santa Lucia Hill
  • Airport shuttle service available for a fee
The Singular Santiago offers its guests a full-service spa, a 24-hour health club, and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 700 square feet (65 square meters) and includes a conference center. The luxury The Singular Santiago also features a rooftop terrace, concierge services, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee.

This 5-star Santiago hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Singular Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
The Singular Rooftop Bar - This rooftop bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 1 poolside bar
  • Room service available

Restaurants on site

  • The Singular Restaurant
  • The Singular Rooftop Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference centre (700 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Front entrance ramp
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 46-inch LCD TV
  • Digital channels

Food and drink

  • Free minibar

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Singular Santiago

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 100 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 110 (roundtrip), (up to 11 years old)
  • Rollaway bed fee: USD 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
The Singular Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Singular
Singular Hotel
Singular Santiago Lastarria
Singular Santiago Lastarria Hotel
Singular Santiago Hotel
Singular Santiago
The Singular Santiago Hotel
The Singular Santiago Santiago
The Singular Santiago Hotel Santiago

The Singular Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 443 out of 542 reviews" "
Rating 8 - Good. 63 out of 542 reviews" "
Rating 6 - Okay. 14 out of 542 reviews" "
Rating 4 - Poor. 10 out of 542 reviews" "
Rating 2 - Terrible. 12 out of 542 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and stylish. Good location. Staff is very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariana Sánchez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos son amplios y muy cómodos. El staff es de lo más amable y con la mejor disposición. El hotel es muy limpio, acogedor y - aún estando en zona de restaurantes - no se escucha el ruido de afuera. La ubicación es muy buena, a 15 minutos caminando de Plaza de Armas o a menos de 10 del Cerro de Santa Lucía, con opciones al rededor para comer, aunque recomiendo muchísimo el rooftop. 10/10
Stayed 6 nights in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Singular hotel is one of the best I have stayed in. The staff provide fantastic service, can arrange trips and are very friendly. The location is perfect for walking to all major sites of interest. The rooftop restaurant has great food and vibe and the spa facilities and massage were perfect. definitely would stay again and highly recommend.
Stayed 2 nights in Sep 2024

2/10 Terrible

Karinda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Total rip off! Tiny room with ugly views over old buildings. Great bathroom amenities. Complete deception on Expedia site and hotel staff. The parking was unsafe across the street and we were scammed while departing. Breakfast was included in our reservation and the girl at checkin said it was served until 11. We arrived at 10:10 and was told it ended at 10. Horrible one way street to access the front with no parking in front for your luggage. Unimaginable it can be rated a top hotel in the world. Out dated with no charm. Roof top restaurant was like a ghost town with two people at the bar top. Our bilingual waiter was darling but food was average. There’s much better places to stay than here!
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - not the best welcome
I had made an error when booking and the reservation was only for one adult instead of two. The whole check in process with the two people on duty at check-in was awkward and uncomfortable and they attempted to overcharge me for the "additional" guest. The cost was less than $20 more on the website and they asked for $50. I questioned this and after checking with someone else it was agreed that I only needed to pay $20. Everyone else we dealt with during the stay was lovely but this initial interaction left me and my husband feeling disappointed and unwelcome. The hotel itself is fantastic - clean and stylish with great facilities. On the day we were leaving there was a problem with the hot water and we had to have cold showers before check out. The team on reception were understanding and spoke to maintenance and we were given a few minutes after check out time - but the hot water didn't return before we had to leave to get to the airport. The additional charge for the extra person was removed because of the issue with the water - which was really appreciated after what happened at check in. We had dinner in the rooftop - which was wonderful and the service was lovely. Breakfast was tasty and the service was fantastic.
Stayed 1 night in Sep 2024

10/10 Excellent

ZIHAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best hotel I have very stayed. Staffs are very considerate, room design is very ‘guest friendly’. The overall design of the hotel is very classy. The only downside is the a la carte breakfast make them think I eat a lot….
Stayed 1 night in Sep 2024

8/10 Good

Hector

Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class service. Great 5 star boutique. Rooftop bar and restaurant is excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded all expectations with its immaculate cleanliness and attention to detail. Every corner, from the lobby to the rooms, was spotless, creating a welcoming and comfortable atmosphere. The staff were friendly and attentive, ensuring a seamless and relaxing stay. It truly felt like a home away from home, with every amenity perfectly catered to guest comfort.
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is decorated with classy furnishing and crisp bed linens. What makes this hotel “singular” is simply its staff, from front desk to concierge to dining. A special shoutout to David. He genuinely cares about guests. He made sure we were warm enough going out at night; advised us on directions with potential congestion & safety; and many small details that showed him as a true consummate in the hospitality business. Singular Hotel and its guests are lucky to have him!
Stayed 1 night in Sep 2024

10/10 Excellent

Sabina, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Close restaurant and bars Staff are professional and helpful The location is safe The rooms are clean amd very elegant Cons: none
Stayed 2 nights in Sep 2024

10/10 Excellent

Sabina, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Dante

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

10/10 Excellent

Jill, Pepper Pike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost Martin the concierge at the hotel is AMAZING! He was super helpful when we arrived but also extremely responsive with all my questions prior to arrival. The location is perfect, walkable to some of the sites - for us the walking tour started at Plaza De Armas and we could walk there. Restaurants are right around the corner and there’s a famous gelato place across the street. The rooftop is fab and the hotel lobby is cozy and inviting. Nothing fancy about the rooms but the bathroom was nice especially the shower! Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Je'well

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! From the staff to the facility I have nothing but good things to say. If I could give more stars I would!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, centrally located. Staff is very pleasant and attentive. The rooftop bar very welcoming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Early check in and 5 star service. Me gusto mucho!
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel.
Love the hotel.. centrally located, great restaurant. Wonderful staff. Would not hesitate to stay here if in Santiago again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is the best!
Absolutely wonderful experience and the service is 10 stars. The breakfast is the best we’ve ever had. Location is incredible and an extremely comfortable hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

FRANK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel but we asked for a late check-out and were denied despite being VIP
Stayed 1 night in Jul 2024

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a prime location. Friendly staff & a delicious restaurant upstairs. Highly recommend.
Stayed 1 night in Jul 2024