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The Ritz-Carlton, Santiago

5.0 star property

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Photo gallery for The Ritz-Carlton, Santiago

View from property
Indoor pool
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Apoquindo
    ‪1 min walk‬
  • Los Leones Golf Club
    ‪9 min walk‬
  • Costanera Center
    ‪14 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪31 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds, Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom (Club Lounge Access)

Presidential Suite, 1 Bedroom (Club Lounge Access) | Living area

Presidential Suite, 1 Bedroom (Club Lounge Access)

  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Room, 2 Queen Beds, Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 50.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mandarin Oriental, Santiago

  • Pool
  • Pet-friendly
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (795)
The price is €372
for 1 night
for 1 night
5 Mar - 6 Mar
Mandarin Oriental, Santiago

About this property

The Ritz-Carlton, Santiago

Luxury Santiago hotel in Las Condes with a health club
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Santiago. During your stay, you're just a quick walk from Apoquindo. You'll find features like an indoor pool, a restaurant, and a gym.
  • Free wired Internet
  • Dining options include a coffee shop and a restaurant
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from Costanera Center and 5 minutes from Parque Arauco Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
As a guest of The Ritz-Carlton, Santiago, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury The Ritz-Carlton, Santiago. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

Estro - Onsite restaurant.
24-hour room service is available.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day), Free wired Internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and public transport

  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Estro

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 388 out of 516 reviews
Rating 8 - Good. 84 out of 516 reviews
Rating 6 - Okay. 30 out of 516 reviews
Rating 4 - Poor. 10 out of 516 reviews
Rating 2 - Terrible. 4 out of 516 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Octavio

Stayed 1 night in Nov 2024

10/10 Excellent

Octavio

Stayed 3 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff are top rate.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate the Ritz and it’s staff. The service was great, people friendly and extremely helpful. They were able to accommodate both an early arrival and late check out.
Stayed 7 nights in Oct 2024

10/10 Excellent

Roberto, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Boris Frenk, Sao Paulo

Stayed 3 nights in Aug 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Amenities
The staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jay

Stayed 1 night in Aug 2024

10/10 Excellent

seth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Roberto, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

arsenio, Lathrop

Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words needed beyond “excellent experience.”
Stayed 1 night in Jun 2024

10/10 Excellent

cristiani

Stayed 3 nights in Apr 2024

10/10 Excellent

Juanita

Stayed 7 nights in May 2024

10/10 Excellent

Sehwan

Business traveller
Stayed 4 nights in May 2024

10/10 Excellent

Violina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, good location, lovely pool and view
Exceptional service! All staff were so friendly and super helpful. Good location, next to a tube station and nearca lot of nice coffee shops and restaurants. Walking distance to Costanera shopping centre. Lovely swimming pool, water was always warm and really nice to swim in. Jacuzzi was nice and warm too. There was sauna and steamer in the changing rooms, separate for men and women. Great views from the pool and also outside space. The hotel is a bit old but exceptionally clean and super well maintained. The hotel has really nice, homely feeling. I would happily stay there again.
Stayed 1 night in May 2024

8/10 Good

Dmitry

Stayed 1 night in May 2024

10/10 Excellent

Violina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024