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The Aubrey Santiago

3.5 star property

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Photo gallery for The Aubrey Santiago

Terrace/patio
Exterior
Interior
Outdoor pool
Superior Double or Twin Room, 1 Bedroom | Jetted bathtub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Constitucion 299, Providencia, Santiago, Region Metropolitana, 7530-137
  • Patio Bellavista
    ‪5 min walk‬
  • Santa Lucia Hill
    ‪18 min walk‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this property

The Aubrey Santiago

Mountain ski retreat with outdoor pool and bar/lounge
The Aubrey Santiago guests can head out to the slopes, sip drinks at the bar/lounge, and take a dip in an outdoor pool.
The Aubrey Santiago offers 15 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Santiago hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Aubrey Santiago, you're just a quick walk from La Chascona. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from La Chascona and 5 minutes by foot from Patio Bellavista
  • Airport, ski, and shopping center shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Santiago hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 35000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 28000 per vehicle (one-way)
  • Rollaway bed fee: CLP 35000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The Aubrey Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Aubrey Hotel
Aubrey Hotel Santiago
Aubrey Santiago
Aubrey Santiago Hotel
The Aubrey Santiago Hotel
The Aubrey Santiago Santiago
The Aubrey Santiago Hotel Santiago

The Aubrey Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 130 reviews
Rating 8 - Good. 11 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 3 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was closed.
Stayed 1 night in Nov 2022

2/10 Terrible

Charles

Stayed 4 nights in Nov 2022

10/10 Excellent

Dena

Stayed 2 nights in Apr 2022

10/10 Excellent

brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They were so kind and personable. The facilities were very comfortable and relaxing as well. The Aubrey would be my go to if we visit Santiago again.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and cared for our health and well being during the Covid Pandemic. Helped arrange everything that we needed. They had just opened the hotel back up due to the pandemic shutdown one week prior, so we were the only ones there during our weekday stay. Easy walking access to the old downtown and right next the the funicular that goes up the Cerro San Cristobal hill. I highly recommend this hotel as a place to stay.
Stayed 1 night in Dec 2021

6/10 Okay

Andra

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Steve, Sydney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If this had been described as what it is, a funky old mansion turned hotel, we would have steered clear to allow those who like that sort of thing to enjoy it instead of us not. We are not into ‘old and funky” so the condition of the property was not to ‘luxury’ standards for us. A very large B & B with that awkward tea room, not to be found staff, unmaintained facilities, with a ‘Faulty Towers’ feel. Still you want this place to succeed. Are the owners not wealthy enough to clean carpets, man the bar and bring the place up to standards? The staff was eager and very accommodating. I just think they are stuck servicing this dog. Either report the place as funky 3 star and dump the facade or upgrade.
Stayed 1 night in Dec 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool
Great spot, trendy, buzzy, young uni student type of area and fabulous, unique, boutique hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Aubrey!
We loved our stay at The Aubrey! High praise for the staff, who were so helpful and attentive. Fantastic coffee (this coming from a Seattle girl); beautiful, clean pool; best pisco sour of our trip from the cozy bar; and I found myself looking forward to the caramel chocolates delivered to our door every evening. We were warned of the pungent smell of the zoo on the hill above the hotel and the late-night noise from the bar scene of the barrio, which are both occasionally noticeable, but neither would deter us from returning to The Aubrey in the future. High marks!
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aubrey was a wonderful choice for our final days in Santiago. The hotel has a lovely charm about it, the barman was extremely warm and friendly. The included breakfast was excellent. The rooms although very charming could use a few updates. (Specifically the rugs and desk) they had seen better days! I would otherwise stay here again, the location was perfect!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decorations and staff service! Excellent service.
Stayed 2 nights in Jun 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Great location. Greeting personal but more a process than a real connection and welcome. Breakfast okay. Piono bar nice but wine pricey.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in Bellavista. Very friendly and helpful staff and great communal areas. Well located to walk to the Centro district as well as other Barrios.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from checking in to checking out. Beautiful and clean rooms, delicious food served and great service from everyone. The pool looked great but didn’t have time for a dip.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Santiago
Hotel was comfortable with a small balcony attached to our room. There was a nice outdoor area for a drink in the evening. Breakfast was good and the staff were very kind and helpfull
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Alexandre, Houston

Travelled with group
Liked: Cleanliness, staff & service
Great location by one sightseeing hills and cable car. Very close to universities and young night life. Great staff. Rooms have different lay outs which is expected of a house turned hotel.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but the drumbeat from the nearby bar makes sleeping near impossible even with earplugs. The music finally stopped around 3:00 am. If sleep is important I’d choose another location.
Stayed 1 night in Dec 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Sue

Everything about this hotel was amazing. Wonderful accommodation, service, staff, food and beverages and location. Beautiful boutique hotel with wonderfully maintained surrounds.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018