Santiago Marriott Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santiago Marriott Hotel

Exterior
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Banquet hall
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
  • Parque Arauco Mall
    5 min walk
  • Parque Araucano
    6 min walk
  • KidZania Santiago
    8 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    23 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking, Executive Level

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 King Bed, City View, Executive Level (Executive Level)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Executive Level

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom, Executive Level

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Double Beds, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 Bedroom, City View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds, City View, Executive Level

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Santiago Marriott Hotel

Luxury Santiago hotel in Las Condes with 5 restaurants
This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Santiago Marriott Hotel offers 280 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Santiago Marriott Hotel. During your stay, you're just a quick walk from Parque Arauco Mall. Enjoy features like free WiFi in public areas, plus 5 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 5 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 5-minute walk from Parque Arauco Mall and 6 minutes by foot from Parque Araucano
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Santiago Marriott Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A spa tub, a sauna, and gift shops/newsstands are also featured at the luxury Santiago Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Santiago Marriott Hotel was completed in May 2022.

This 4.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Med Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Latin Grill Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Akun - Onsite restaurant. Open daily.
Akun to go - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 30 per stay)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Med Restaurant
  • Latin Grill Restaurant
  • Akun
  • Akun to go

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property – May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 8 per day (rates may vary)
  • Fee for in-room wired internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Uncovered self parking fee: USD 30 per stay
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open November 01 and close March 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Hotel Santiago
Santiago Marriott
Santiago Marriott Hotel
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago

Santiago Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 346 reviews" "
Rating 8 - Good. 97 out of 346 reviews" "
Rating 6 - Okay. 20 out of 346 reviews" "
Rating 4 - Poor. 21 out of 346 reviews" "
Rating 2 - Terrible. 8 out of 346 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good experience this hotel is very well located
Stayed 2 nights in Jul 2024

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Rolando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. I had the same issue as in other hotels: the pillows. They are way too soft. That's the only complaint I have.
Stayed 4 nights in Jul 2024

6/10 Okay

Federico

Business traveller
Liked: Cleanliness, staff & service
Need renovations
Stayed 3 nights in Jun 2024

10/10 Excellent

FRANKO ALFONSO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe
Stayed 2 nights in Jun 2024

8/10 Good

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

marcelo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room smelled like weed for days,
Stayed 5 nights in May 2024

10/10 Excellent

Daniel, mckinleyville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy place to rest. A bit far from attractions but not surprising for a large city. Next to a mall and area with restaurants galore
Stayed 3 nights in May 2024

2/10 Terrible

JOSE ALFREDO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Raul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Even though the hotel was empty they charge me $85 to have a room before 3 pm. I have never been charge this rate at any other US Hotels. Even though I had paid for breakfast everyday, they informed me that I did not have breakfast included. I had to look for my records to show them.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & Great Time
Stayed 2 nights in May 2024

10/10 Excellent

Tessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marcos

Stayed 3 nights in Feb 2024

2/10 Terrible

Gary

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

ROGER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Initial room was a bit dated with shower in bath which we had trouble getting out of being over 70 years, but they immediately upgraded us to a walk in shower room, with a better view. Hotel is close to shopping malls and plenty of restaurants to choose from with various cuisines. Hotel staff were excellent - very friendly especially at check-in, and breakfasts were great - we had a breakfast box on two days as we had an early pick-up, and they were more than adequate. They can also book day tours and make recommendations which we found very useful. The hotel restaurant was quite expensive for what we had, and we only ate there for one evening, but all restaurants in the malls were also fairly expensive, so be prepared to pay - Santiago is an expensive place.
Stayed 5 nights in Jan 2024

4/10 Poor

Amir

Liked: Staff & service
Disliked: Amenities
The property is very outdated. It is not 4 or 5 stars. Service was good. Location is excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and friendly. Hotel is in excellent condition. Very clean and safe.
Stayed 3 nights in Jan 2024

10/10 Excellent

shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 2 nights in Dec 2023

10/10 Excellent

CANDACE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best Marriott experience we’ve had, staff was amazing and very accommodating. This location is perfect it is close to everything, grocery, drug store, mall, and food. Would highly recommend.
Stayed 3 nights in Nov 2023

6/10 Okay

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023