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Pullman Santiago Vitacura

5.0 star property
VIP Access

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Photo gallery for Pullman Santiago Vitacura

37-inch TV with cable channels
Presidential Suite, 1 King Bed | Living area
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Parking included
  • Gym

Explore the area

Map
Av. Vitacura 3201, Vitacura, Santiago, Region Metropolitana, 7630578
  • Costanera Center
    ‪17 min walk‬
  • Parque Arauco Mall
    ‪3 min drive‬
  • San Cristobal Hill
    ‪13 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 Double Bed

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Golf View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Golf View

  • 28 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 32 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Pullman Santiago Vitacura

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a conference center, and 24-hour room service. Housekeeping is available on request.
Pullman Santiago Vitacura offers 295 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pullman Santiago Vitacura's great location. During your stay, you're just a quick walk from Bicentennial Park. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and pool views while dining at Ofelia Gastrobar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 8 meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Costanera Center and a few minutes from Apoquindo
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for free
Pullman Santiago Vitacura offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Pullman Santiago Vitacura. An area shuttle within 80 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 5-star Santiago hotel is smoke free.

The hotel hosts a free manager's reception daily.
Ofelia Gastrobar - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 80 km
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 15,900 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Ofelia Gastrobar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 15900 per person
  • Airport shuttle fee: CLP 24500 per vehicle (one-way)
  • Rollaway bed fee: CLP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Pullman Santiago Vitacura offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton
Atton Hotel
Atton Hotel Vitacura
Atton Vitacura
Atton Santiago Vitacura Pullman Hotel
Atton Vitacura Pullman Hotel
Atton Santiago Vitacura Pullman
Atton Vitacura Pullman
Pullman Santiago Vitacura Hotel
Pullman Santiago Vitacura Santiago
Pullman Santiago Vitacura (Ex Atton)
Pullman Santiago Vitacura Hotel Santiago

Pullman Santiago Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 854 reviews
Rating 8 - Good. 257 out of 854 reviews
Rating 6 - Okay. 56 out of 854 reviews
Rating 4 - Poor. 16 out of 854 reviews
Rating 2 - Terrible. 16 out of 854 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, close to many great restaurants & shopping. Very safe & walkable all hours of the day. Would recommend
Stayed 3 nights in Jan 2025

2/10 Terrible

Jaime Andres

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Worst customer service i have ever experienced, it’ s almost hard to believe that every staff member is absolutely rude. I also find very strange that the hotel confirmed they have no benefits for vip expedia travelers and that the information provided by expedia is not real. The hotel itself is a nice property but during our six nights stay , we did not get a nice or polite answer by any staff member to simple questions , specialy at the main desk. Chile is a wonderful country, Santiago is fascinating… this hotel is simply not a good option for visitors.
Stayed 6 nights in Dec 2024

8/10 Good

stephen

Stayed 1 night in Jan 2025

4/10 Poor

Stephen

Travelled with family
Disliked: Staff & service, amenities
The Pullman Santiago is not up to the standard of a 5-star hotel and is more accurately a 4-star at best. The facilities are basic, and the service is subpar. We stayed one of our booked four nights in the presidential suite, which, despite being spacious, was disappointing. Towels were limited, there was no iron, and the shower gel dispenser fell off the wall in the small, basic shower. Overall, I cannot recommend this hotel and would caution others to lower their expectations if booking here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Swathi

Stayed 9 nights in Dec 2024

10/10 Excellent

Ernesto

Stayed 2 nights in Dec 2024

2/10 Terrible

GONZALO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personal and organization was reallly terrible!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Business traveller
Disliked: Staff & service
Hotel was generally ok, walls are paper thin and if you have talkative loud neighbours this is going to be an issue. staff great and friendly, but service time in restaurant very slow.
Stayed 2 nights in Dec 2024

8/10 Good

Paul, Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New fancy hotel, sophisticated. Well constructed and designed. Need to explore amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Denis, Las Vegas Nv

Stayed 1 night in Nov 2024

4/10 Poor

Beatriz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Jose

Liked: Property conditions & facilities
Well located
Stayed 1 night in Oct 2024

10/10 Excellent

ROOKMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis, middle village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location. Beautiful area. Safe and walkable. Very helpful staff. We don’t like the bathtub. It does not have a bath mat or individual soap.
Stayed 7 nights in Sep 2024

2/10 Terrible

Yoav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is definitely not a 5 star property, and I am beginning to learn that Expedia does not check out their properties when assigning these credentials.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ekeoma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this very classy place. Gorgeous room, excellent hotel restaurant, nice location close to great restaurants, and charming staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Luz P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

CARLOS E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karlo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay near Vitacura.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good hotel for a night

Kind and gentle service. Comfortable beds. Good location. No coffee machine inside the room.
Stayed 1 night in Jul 2024

6/10 Okay

Gonzalo

Travelled with family and small children
Liked: Cleanliness
Not really any comment about VIP facility
Stayed 1 night in Jul 2024

10/10 Excellent

Jo

Business traveller
Liked: Property conditions & facilities, room comfort
Good location. Friendly staff. Spotless
Stayed 1 night in Jul 2024