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Novapark

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novapark

View from property
Front of property
Lobby sitting area
Interior
Standard Twin Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Presidente Juan Antonio Rios 59, Santiago, Región Metropolitana de Santiago, 8320000
  • Barrio París-Londres
    4 min walk
  • Paseo Ahumada
    6 min walk
  • University of Chile
    6 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Terrace

Junior Double Room, 1 King Bed, Terrace

Junior Double Room, 1 King Bed, Terrace

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Mercure Santiago Centro

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (902)
The price is €104
for 1 night
9 Dec - 10 Dec
Mercure Santiago Centro

About this property

Novapark

Hotel with a 24-hour front desk, steps from Barrio París-Londres
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and a 24-hour front desk.
Novapark offers 158 accommodations with safes and blackout drapes/curtains. 43-inch flat-screen televisions come with Netflix. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Novapark. During your stay, you're just a quick walk from San Francisco Church. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Cafetería Nova, a coffee shop that serves local cuisine
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Steps from Barrio París-Londres and 6 minutes by foot from Paseo Ahumada
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a front-desk safe are also featured at Novapark. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

Cafetería Nova - This coffee shop specializes in local cuisine and serves breakfast and lunch.
Lobby Bar - Onsite sports bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (USD 10 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Cafetería Nova
  • Lobby Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Coworking spaces
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Netflix

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novapark

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Novapark Hotel Santiago
Novapark Santiago
Novapark Hotel
Novapark Santiago
Novapark Hotel Santiago

Novapark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 521 reviews" "
Rating 8 - Good. 187 out of 521 reviews" "
Rating 6 - Okay. 55 out of 521 reviews" "
Rating 4 - Poor. 22 out of 521 reviews" "
Rating 2 - Terrible. 13 out of 521 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

8/10 Good

Rene Becker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and new, and the room and bathroom were also very nice, silent and with good size, however we found that sometimes the water is not warm enough, specially in hours of high use of the showers (night and morning). The breakfast is lovely and the restaurant has quite good food, and the bar has AMAZING drinks. The neighborhood tho is a bit weird and seems not so safe to walk around.
Stayed 5 nights in May 2024

2/10 Terrible

Yuri

Stayed 3 nights in Jun 2024

10/10 Excellent

BRUNO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Misty

Stayed 4 nights in May 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

8/10 Good

Yamid

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel its good and well located. However, restaurant service aside breakfast its awfull. Not recommended in this case to try to grab lunch or dinner.
Stayed 4 nights in Apr 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good for visiting Santiago, Chile.
Stayed 1 night in Apr 2024

10/10 Excellent

Sukanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good easily accessible location.
Stayed 3 nights in Apr 2024

2/10 Terrible

Cleusa M G Silva

Stayed 3 nights in Mar 2024

8/10 Good

DIEGO

Stayed 8 nights in Mar 2024

6/10 Okay

ROSANA

Stayed 6 nights in Apr 2024

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom
Hotel bom, mas poderia ter um frigobar no quarto, um microondas disponivel na recepcao para aquecer alimentos e um porta sabonete e shampoo no banheiro
Stayed 3 nights in Apr 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for price
It was a good hotel for the price. The location was great and walkable to many attractions. I reserved a king room and received two single beds. The WiFi was horribly slow in the room I needed to use cellphone data. In the lobby, WiFi was fine so maybe it depends on the room. Rooms have a desk but no chair if you need to work...
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristo

Stayed 1 night in Mar 2024

10/10 Excellent

frederic

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent value for money
The hotel is excellent value though in a slightly moody area. There are numerous eating places round the corner. The staff were very friendly and helpful. Breakfast was average
Stayed 3 nights in Feb 2024

4/10 Poor

Talitha

Travelled with partner
I never stayed. I tried to cancel my boking several times but never got a confirmation from the property. Every time i tried to contact them prior to my booking it took several days to hear back. Bad communication!
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Room has no fridge but at least there was an ice machine? Buffet breakfast was bad, run out of plates, food and drinks most of the time. I guess they were understaffed?
Stayed 1 night in Feb 2024

10/10 Excellent

Henry

Stayed 1 night in Feb 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff made this a pleasant stay. They answered our questions, even walked us part of the way when we went out for lunch. The room was small, but the bed was comfortable & everything was clean. The AC started to drip during the night which made a puddle on the floor. They offered to move us, but we didn't want the bother. The neighborhood was not the best, but during the day we felt safe & made sure to be in before dark. There are lots of shops, bars & restaurants within walking distance. Never got a chance to enjoy breakfast, but they gave us a bag to pack for ourselves one of days. This isn't a fancy establishment, but it fulfilled our basic needs.
Stayed 2 nights in Feb 2024

6/10 Okay

Joen

Liked: Cleanliness, room comfort
Quick overnight stay
Location is good. Hotel and room itself is dated but clean. Room was spacious and comfortable.
Stayed 1 night in Feb 2024