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NH Collection Plaza Santiago

5.0 star property
VIP Access

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Photo gallery for NH Collection Plaza Santiago

Exterior
Property amenity
Lobby
Premium Room | View from room
Frette Italian sheets, premium bedding, pillow-top beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Pet-friendly
  • Gym

Explore the area

Map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098
  • Costanera Center
    ‪2 min walk‬
  • Plaza de Armas
    ‪6 min drive‬
  • San Cristobal Hill
    ‪12 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | View from room

Premium Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

View from room

Superior Room (View, Extra Bed 2 adults + 1 child)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

NH Collection Plaza Santiago

Luxury Santiago hotel connected to a shopping center, steps from Costanera Center
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Plaza Santiago offers 159 accommodations with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at NH Collection Plaza Santiago. During your stay, you'll be connected to a shopping center, and just a quick walk from Costanera Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Costanera Center and 12 minutes by foot from Drugstore
  • Airport, shopping center, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Plaza Santiago offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 9 meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury NH Collection Plaza Santiago. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
A Bras - Onsite restaurant.
24-hour room service is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A Bras

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 to 32 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Plaza Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Plaza Santiago
Radisson Plaza Santiago Hotel
Radisson Santiago Plaza
Radisson Santiago Plaza Hotel
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

NH Collection Plaza Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Dec 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Cristian

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Nicholas

Liked: Cleanliness
Just OK Hotel
The hotel is NOT a 5-star hotel. The rooms have been refurbished but retain a 1950s vibe. Great location and friendly staff. Breakfast buffet is meh.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Leon, Rowley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, helpful staff. Clean room.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Sangam

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good aménities, friendly staff and convenient area!! I'll be back.
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Oct 2024

6/10 Okay

VERONICA

Disliked: Cleanliness
Buena ubicación
Le falta para ser un cinco estrellas. Dan una botella de agua pequeña por habitación y un par de pantuflas. La piscina no está lo suficientemente climatizada y solo hay 4 reposeras, no ofrecen bata de baño y los toallones los dan contados. El personal atiende bien y la calidad y variedad de la comida del desayuno está muy bien. La ubicación es muy buena. Pero por la misma plata hay hoteles en la zona que están mucho mejor.
Stayed 3 nights in Oct 2024

8/10 Good

Ryszard

Stayed 3 nights in Oct 2024

10/10 Excellent

Koji, Signal Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Very nice and confortable room. Breakfast may have some opportunity to be inproved, though staff was very friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort
Si. Alisador ha abajado en comparación a mi última visita
Stayed 3 nights in Aug 2024

6/10 Okay

Ernesto

Business traveller
Stayed 2 nights in Jul 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

JORGE IVAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 3 nights in Jul 2024

8/10 Good

Marcelo

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen, Grimsby

Travelled with partner
Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024

10/10 Excellent

mary

Liked: Amenities
This is a very centrally located hotel close to the Plaza de Arms and the funicular and many museums!
Stayed 1 night in May 2024