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3.8 out of 5

"Hotel location is great, even if it’s some 15-minute walk from downtown and Bellavista area. It is in a quiet neighbourhood, away from the noise of ci ... " More

By a verified traveller on Thu 17 Jan 2019

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Standard Room (New Style)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Extra Bed 3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Extra Bed 2 Adults + 1 Child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Ciudad de Santiago. During your stay, you're just a quick walk from Clinica Santa Maria. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Costanera Center and a few minutes from Medical Center Hospital Worker
  • Airport, local-area and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee

NH Ciudad de Santiago ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for NH Ciudad de Santiago

Everyone (2) Couples (1) Friends (1)
4 out of 5
Hotel location is great, even if it’s some 15-minute walk from downtown and Bellavista area. It is in a quiet neighbourhood, away from the noise of city’s hustle and bustle. Do not expect luxury or refined details – this is above all a practical hotel for space, location and price. Breakfast is standard but good. Staff friendliness is ok. For the price we paid (discounted at about 70 USD per night), this is a great deal to get suite with a bedroom, a living room area, and a bathroom – all very spacious and clean.I think it should be a 3-star hotel instead of 4 stars, but I would still recommend it.

Posted by on 17 Jan 2019

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4 out of 5
Angenehmes, ruhiges Hotel mi tgutem Preisleistungsverhältnis in Zentrums-und U-Bahnnähe

Posted by , from Steckborn on 24 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by Elizabeth Lillo

Estimado Sr. Hanspeter. Agradecemos que nos haya hecho llegar su puntuacion y tan buenos comentarios. Saludos cordiales.

2 out of 5

Verbesserungswürdig

Wir haben das Hotel für eine Nacht ausgewählt. Positiv zu erwähnen ist die Größe der Zimmer, die allesamt Suiten sind. Das Hotel ist jedoch deutlich in die Jahre gekommen und bedarf einer Renovierung. Die Möbel waren abgestoßen, das Bad hatte Risse und die Badewanne war abgewetzt. Der Blick in auf heruntergekommene Häuserfassaden hatte etwas vom Fenster zum Hof. Leider machte auch das Personal beim Check-in und Check-out keinen glücklichen, sondern eher einen genervten Eindruck. Unterm Strich ist weder die Lage besonders zentral noch das Hotel selbst einen weiteren Besuch wert. Wir waren danach im Hotel Gallerias direkt im Zentrum, was definitiv die bessere Wahl war.

Posted by on 1 Apr 2016

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5 out of 5

Accessible et de tres bonne qualite

Pratique : le metro est proche Une simple conexión bus - metro si vous arrivez de l aeroport chambres tres confortables personnel courtois et agreable

Posted by on 14 Feb 2014

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms. WiFi and wired Internet are free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury NH Ciudad de Santiago. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available. This 4.5-star Santiago hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 14 levels
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Matta Station (4 km / 2.5 mi)
  • Metro station: Salvador Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle within 100 km, and shopping centre shuttle available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

NH Ciudad de Santiago offers 122 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

NH Ciudad de Santiago has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

NH Ciudad de Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Airport shuttle fee: USD 42 per vehicle (one-way)
  • Self-parking fee: USD 15 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nh Ciudad Santiago
  • Nh Ciudad Santiago Hotel
  • Nh Ciudad De Santiago Hotel Santiago
  • Nh Hotel Santiago
  • Nh Hotels Santiago
  • NH Ciudad de Santiago Hotel
  • NH Ciudad de Santiago Santiago
  • NH Ciudad de Santiago Hotel Santiago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.