Hotel Sonetto

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sonetto

Reception
Outdoor pool
Exterior
Smart TV
Smart TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
281 Av. Sta. María, Santiago, Región Metropolitana
  • National Museum of Fine Arts
    3 min walk
  • Lastarria District
    9 min walk
  • Mercado Central
    9 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    16 min drive

Room options

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

Basic Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Basic Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About this property

Hotel Sonetto

Central hotel with free breakfast connected to a shopping center in Santiago
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and concierge services. Housekeeping is available on request.
Hotel Sonetto offers 30 air-conditioned accommodations with safes. Smart televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Sonetto. During your stay, you'll be connected to a shopping center, and just a quick walk from Patronato. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 12 minutes by foot from Plaza de Armas and a 5-minute drive from Costanera Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, a vending machine, and concierge services are also featured at Hotel Sonetto.

This 3-star Santiago hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Hotel Sonetto has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Hosted evening meal available daily for a fee of USD 0

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sonetto

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 760910546

We should mention

  • The seasonal pool will open November 01 and close March 31.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sonetto Hotel
Hotel Santa Maria 281
Hotel Sonetto Santiago
Hotel Sonetto Hotel Santiago

Hotel Sonetto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 96 reviews" "
Rating 8 - Good. 17 out of 96 reviews" "
Rating 6 - Okay. 20 out of 96 reviews" "
Rating 4 - Poor. 6 out of 96 reviews" "
Rating 2 - Terrible. 12 out of 96 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lineth

Liked: Cleanliness, staff & service, property conditions & facilities
Over all the experience was great, but they didn’t fix my cable throughout my whole stay, so it was a boomer.
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
For the price, very good stay, staff was courteous and the breakfast was okay...my only complaint is it would have been nice to have a coffee machine in the room, maybe a refrigerator or a microwave, but like I said, for the price, pretty cool hotel, located near train station....Thank you
Stayed 14 nights in Apr 2024

10/10 Excellent

Luis Emilio

Stayed 1 night in Apr 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
There was no closet or even hangers in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Colin

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Edilio

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Vijayan

Yea it’s ok
Stayed 1 night in Feb 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not even a basic room A nail pounded into the bathroom wall would be an improvement at least then you could hand up a towel. Not even a cheap disposible plastic glass was available
Stayed 1 night in Feb 2024

8/10 Good

Lee

Travelled with group
Liked: Staff & service
Located on the chocolate river
Interesting place. The location was very convenient. Our room overlooked the river but the windows were hard to see out of as there had been a sloppy paint job in the past. The river was laden with silt so it was tan. Close to the city park and lots of good restaurants and night life. The photos show a bar and we went for a drink one evening while waiting for our friends. They don't serve alcohol. The photos looked better than the reality. For the price paid it was acceptable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mario

Stayed 5 nights in Jan 2024

10/10 Excellent

Ryan

Stayed 3 nights in Jan 2024

4/10 Poor

Moncef

The hotel was fine my reservation was cancelled upon arrival by someone else who had access to my phones, social medias, apps and e mails who's been following me around and using my brain function and activity for there simulations and personal lives without my permission or consent abusing me the cancellation wasn't done by me and the money wasn't refunded back into my account I only stayed 1 night there upon arrival and I paid separately because of the cancellation
Stayed 26 nights in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sonetto
Great location, excellent staff and spacious room but the room itself needs some upgrading, such as towel rack, some hooks to hang clothes on or clothing rack with hangers. Other than that, we had a great time.
Stayed 8 nights in Dec 2023

2/10 Terrible

Betsabee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would be lying if I said I found something good in the sonetto.
Stayed 6 nights in Dec 2023

2/10 Terrible

Akram

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was advertised as luxury four stars and not sure how can that be possible. 2-3 stars and it’s generous. Their coffee was instant, and orange juice was tang. The breakfast was not optional so you have accept what they give you which for me was chicken salad sandwich!! For breakfast. The room, I meant you can see the images…
Stayed 2 nights in Dec 2023

10/10 Excellent

Somnath

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old, rooms and basic infrastructure needs serious revamp. Pretty good location and staff quite friendly
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with Old World charm. Across the river from Art museum and city park. 5 minute walk to Plaza de Armas and shopping. Hotel is connected to an Italian restaurant with a bar and good food that provides room service. (Carmines). Professional staff. Direct TV. Fast WiFi. A/C. Room prices are a great value compared to many places I have stayed...
Stayed 2 nights in Dec 2023

4/10 Poor

Maria Felisa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly, kind, and service oriented. This is the only thing I found ok with this hotel. The pictures of the rooms on the website do not represent the actual condition of the hotel. We were in a quad room that was overcrowded. The drapes were coming off the rails. Some windows look out into the an unkempt interior of the building. There were 3 separate toilets and showers in our room; however, one shower stall did not have a light fixture so it was not safe to use. The other one floods when used. The a/c was not working but they got it fixed. The phone does not work. We didn’t have enough towels and soaps; the bathrooms did not have bath mats and face and hand towels. The towels we were given were very old. They provided these items when we requested for them (the bath mats were torn at the seams. There were no hangers for clothes or racks in the bathroom to hang towels. There were no ledges in the shower on which to put one’s bathing supplies. The breakfast was not good. The sandwiches were made with loads of mayo with some shreds of tuna one day and some shreds of chicken the next. It was served with some slices of fruit and a small slice of cake. They provide instant coffee from a sachet. The location is indeed walking distance from interesting places but you’d be better off choosing one that is on the opposite side of the river. A short distance from this hotel is an area with a lot of homeless people, peddling goods on the street.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jaime, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice experience.
Stayed 7 nights in Nov 2023

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property close to downtown center and excellent Italian restaurant on site. In addition, personnel very friendly and professional.
Stayed 2 nights in Sep 2023

8/10 Good

Nibras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internal wood decoration
Stayed 1 night in Sep 2023

6/10 Okay

Eldra

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay
Stayed 3 nights in Jul 2023