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5.0 out of 5

"We were only staying in Ismael for one night, but wish it could have been longer. The hotel is beautiful, staff extremely helpful - service really sta ... " More

By Beata C. on Thu 19 Nov 2015

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Ismael. During your stay, you're just a quick walk from Forest Park. You'll find features such as free WiFi in public areas, plus an outdoor pool and a poolside bar.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by foot from Plaza de Armas and a 3-minute drive from Palacio de la Moneda
  • Airport shuttle service available for a fee

Hotel Ismael ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Ismael

Couples (2) Other (1)
5 out of 5

True boutique hotel

We were only staying in Ismael for one night, but wish it could have been longer. The hotel is beautiful, staff extremely helpful - service really stands out. All day breakfast and coffee in the lounge a lovely touch. Wonderful toiletries and a very comfy bed & pillows. Great restaurants within walking distance.

Posted by on 19 Nov 2015

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5 out of 5

Top Hotel - guter Preis

Bei diesem Hotel stimmt einfach alles: super Lage, sehr sauber, freundliches Personal und super Frühstück! Würde jederzeit wieder kommen.

Posted by on 19 Dec 2015

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5 out of 5

zentrale lage, superfreundlich

Boutique Hotel in bester Lage, freundliches Personal, Zimmer komfortabel, Zimmer nach Norden haben Blick ins Grüne. Bad leider Glaskasten im Zimmer und Dusche neigt zu Überschwemmung. Kleiner wading pool auf dem Dach. Frühstück kein Buffet sondern man kann a la carte beliebig viel bestellen, sehr lecker.

Posted by on 12 Jan 2015

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Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business centre and a meeting room are available. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Ismael. An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Santiago hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Matta Station (3.2 km / 2 mi)
  • Metro station: Bellas Artes Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Ismael offers 44 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Ismael offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel 312
  • Hotel Ismael 312
  • Hotel Ismael 312 Santiago
  • Ismael 312
  • Ismael 312 Santiago
  • Hotel Ismael Santiago
  • Ismael Santiago
  • Hotel Ismael Hotel
  • Hotel Ismael Santiago
  • Hotel Ismael Hotel Santiago
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.