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Hotel Brasilia

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Brasilia

Bar (on property)
Interior entrance
Bar (on property)
Lobby
Junior Suite, 1 King Bed, City View

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Santo Domingo 2228, Santiago, 8340353
  • Museum of Memory and Human Rights
    17 min walk
  • Plaza de Armas
    20 min walk
  • Santiago Town Square
    4 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Room options

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Brasilia

Santiago hotel in Downtown Santiago with free breakfast and a 24-hour business center
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Brasilia offers 51 accommodations with minibars and safes. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Brasilia. During your stay, you're just a quick walk from Museo de la Memoria y los Derechos Humanos. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Plaza de Armas and 9 minutes from Costanera Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hotel Brasilia. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Santiago hotel.

Guests are served free self-serve breakfast daily from 7:30 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free self-service breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Brasilia Santiago
Hotel Brasilia Hotel
Hotel Brasilia Santiago
Hotel Brasilia Hotel Santiago

Hotel Brasilia Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 112 reviews" "
Rating 8 - Good. 34 out of 112 reviews" "
Rating 6 - Okay. 23 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 6 out of 112 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2024

4/10 Poor

J

Disliked: Staff & service, property conditions & facilities, room comfort
Not like the pictures or description
The hotel is not quite like what appears in the pictures or description. The hotel is in a bad area. All businesses have steel gates and graffiti. We were warned about walking outside at night. There is no phone in the room. To reach the front desk, you must use your cell phone and call the hotel. That's even on the check-in brochure. Breakfast is scheduled to start at 8am. There is a picture of the breakfast buffet equipment covered in table clothes taken after 8am. They hadn't even started set-up and it was after 8. Our room didn't have colored pillows or a bed runner/bed scarf. When we walked to the bed, we noticed long black hair and dirt marks on the comforter. We also didn't have a side chair in our room. There was one light on each stand next to the bed but they didn't match. The light fixture on the ceiling above the bed had been taped over with electric tape. The hanging light in the bathroom didn't even have a bulb. It's an open socket. There were two old bath towels & two floor towels for outside the shower in the room. No washclothes for faces or hand towels for drying hands. The hotel description mentions a bar. They have a physical bar structure but not a bar for drinks and socializing.There is a physical bar but it doesn't even have glasses on the shelves so it hasn't been used in a long time.
Bathroom light
Breakfast buffet after 8am. Still not ready
No phone in room. Must call hotel from cell phone if you need front desk.
Light over bed.
Stayed 3 nights in Feb 2024

8/10 Good

Daryl

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the hotel I was feeling disheartened by what I saw…piles of garbage all over. Inside the hotel was clean, and the lady, Hermana (sp) spoke some English, and was so nice. The room was wonderful, and the bed was so comfortable that I was spend my whole holiday in it. The breakfast was delicious, and plentiful. I usually had a bowl of fruit with cream. Some toast and eggs. The area around the hotel looks very rough, but the people are so kind that it’s impossible to feel uncomfortable. I enjoyed my stay, and will make it a yearly visit
Stayed 4 nights in Jan 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the driver dropped me off at the hotel I was questioning my choice of hotels. The street looked inhospitable, but the piles of garbage on the sidewalk were gone the next day, and the place was mostly clean. Inside was very clean, and the staff were great. The cleaners came to my room each day and asked if they could clean. There was always someone mopping the main floor which glistened. By the end of my trip I knew the area well, and even a fee people. A 20 minute walk to the main downtown area is perfect. I already plan to return to the hotel Brasilia!
Stayed 7 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

4/10 Poor

Daniel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If anything, I praise part of their staff in reception who were approachable, respectful and helpful answering queries. Some were just not that interested and were just there “doing a shift”. The hotel itself needs proper cleaning and good investment to improve doors, windows and others. The area can be dangerous especially in the evenings and nights. Overall, it has potential, but can be an adventure.
Stayed 1 night in Dec 2023

2/10 Terrible

ASWIN

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked 3 rooms with Mini fridge and microwave, there was only one room given to us with a fridge, no microwave s the microwave which was in the common area was filthy. The toilet paper was placed on the tank as there was no holder. This place does not deserve 1star We paid for service which was not provided inspite of numerous requests, the answer was tomorrow, we were there for 3 nights
Stayed 4 nights in Nov 2023

8/10 Good

Denis

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2023

8/10 Good

Yheinny, MIAMI

Stayed 5 nights in Oct 2023

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 2 nights in May 2023

10/10 Excellent

Milly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atencion
Stayed 2 nights in Apr 2023

2/10 Terrible

Lelanie

Travelled with group
Disliked: Cleanliness, staff & service
When we arrived, they told us that Expedia canceled our booking. We never canceled our booking. My last email I received was stating that I have until March 5th to cancel it otherwise it is confirmed.
Stayed 2 nights in Mar 2023

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, clean and they were all ways willing to help.

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The room was clean and modern. Parking was a great amenity.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the money. 25 usd taxi to airport.
Stayed 1 night in Nov 2022

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Without doubt or exaggeration the worst check in experience of any hotel, anywhere in the world. On arrival we were told to wait because the receptionist was dealing with another guest. This guest was not present. Ten minutes later she returned, apparently after leaving to get money. What followed was her tediously slow payment process, including going in and out of the hotel at least twice more. The receptionist never offered to check us in in-between. It was 25 minutes before we were dealt with, also excruciatingly slowly. At no point were we offered a seat, a drink or an apology. The hotel itself is impossible to describe. It feels like a poor reproduction of the hotel in the pictures. It's in a fairly dingy back street. The lobby and breakfast area is massive and eerie with the feel of a disused government building. The room did not look like the photos: it was much more dated with an unusual mix of furniture and old curtains. The bed and bedding were mostly clean apart from a stain. Walls are thin and a gym in the same building is noisy. Housekeeping procedures were baffling: - the bed throw we had removed was taken and a new, dirty one placed on the bed - 2 pillow protectors were replaced with children's cartoon pillowcases. - perfectly good toiletries were thrown away - the bathmat had been taken and not replaced and the hand towel had been draped over the back of the toilet. There was no 'do not disturb' sign. Breakfast was mediocre and not replenished quickly.
Stayed 3 nights in Oct 2022

6/10 Okay

PATRICE RICLES

Liked: Cleanliness
No comments at all
Stayed 5 nights in Oct 2022

8/10 Good

Aboudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 27 nights in May 2022

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Brasilia was good value for the money. It is centrally located. Visitors might be surprised by the number of graffitis in the area, but it is safe. We walked all the time during the day. The hotel followed the COVID-19 protocols quite well. Mask is required, and breakfast is brought to the room. The staff has always been helpful.
Stayed 6 nights in Jan 2022

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Una atención básica, precaria atención, mínimos elementos en la habitación, sin cafeteras o servicio a la habitación, no opciones de almuerzo o comida. El internet intermitente, no guías de teléfono para llamar por comidas, sin facilidad de atención estuvimos en cuarentena, recluidas de toda atención telefónica, información. No tuvimos línea telefónica fija para hacer llamadas, solo Jonatan se exidio por ayudarnos además la Tv intermitente. No había microondas o un refrigerador pequeño para agua, totalmente un desastre yo no lo recomendaría.
Stayed 4 nights in Nov 2021