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Hotel Alcala del Rio

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alcala del Rio

Front of property
Terrace/patio
Exterior
Double Room
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015
  • Clínica Indisa
    9 min walk
  • Costanera Center
    17 min walk
  • Gran Torre Santiago
    19 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    24 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Ibis Budget Santiago Providencia

Pet-friendly
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (461)
The price is €52
for 1 night
8 Dec - 9 Dec
Ibis Budget Santiago Providencia

About this property

Hotel Alcala del Rio

Hotel with free breakfast, near Costanera Center
This smoke-free hotel features an outdoor pool, a rooftop terrace, and a conference center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

During your stay at Hotel Alcala del Rio, you're just a quick walk from Municipal Market of Providencia. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Costanera Center and a few minutes from Plaza de Armas
  • Casino, shopping center, and theme park shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. An area shuttle within 250 km and a theme park shuttle are available for a fee. An outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Hotel Alcala del Rio. The hotel can provide concierge services and wedding services.

This 3.5-star Santiago hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2691 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 70
  • Wheelchair-accessible path to lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcala del Rio

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 11:00 AM to 5:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Hotel Alcala del Rio Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 13 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

María

Liked: Property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

Juana

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
Stayed 7 nights in Dec 2019

2/10 Terrible

Krissy, New York

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Descent value
The hotel was descent for two travelers it the building is old and in kind of shabby condition

4/10 Poor

Peter, Chile

Disliked: Staff & service, room comfort
Faulty towers
This hotel reminds me of Faulty Towers. The best intentions but everything just go wrong.

6/10 Okay

Leonel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was kind and friendly, the rrom was a bit small, but OK for few days. The location was the best, just five minutes from the subway. Nice breakfast.

6/10 Okay

Shu Jean Tien

很舒服

6/10 Okay

Shu Jean Tien

Disliked: Property conditions & facilities
不錯，舒適，安靜，周圍環境很好

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotle bien ubicado tranquilo y funcional
la estadia fue buena, el personal atento y el desayuno bien completo. Se debe mejorar en : los muebles de la habitación son de un café oscuro un poco deprimente y a estas alturas se debe cambiar el tv a uno plano. Es inadmisible un TV de los antiguos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Greit hotell for natt eller to. Sentralt,rimelig
OK hotell. Vi overnattet en natt og koste oss med en lokal bakhage med svømmebassent. Bassenget så ikke så innbydende ut men vi fikk servert en kald øl og hadde en fin stund mens vi ventet på taxi. Taxi ble bestilt i resepsjonen og var både billig og punktlig.

8/10 Good

Carlos A

Liked: Cleanliness, room comfort
Limpio y comodo
Buen hotel de negocios. Muy buena zona

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
limpio y cómodo
muy bien todo.-

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Gabriel

Disliked: Cleanliness
Boa localização, preço justo
Recepção atenciosa, café da manhã razoável, o banheiro é pequeno, o banheiro é bem limpo mas o quarto precisa de mais atenção. Trata-se de um hotel antigo mas bem localizado

6/10 Okay

Rodrigo, Brasília

Liked: Cleanliness
Bom hotel
Hotel bom, bem localizado, café da manhã bom com TV passando besteirol. WiFi bom no lobby, mais ou menos no quarto. Frigobar e ar condicionado/aquecedor bons. Únicos problemas foram que tivemos que pedir toalha extra, só tinha uma, mais de uma vez. E o cartão da porta às vezes não funcionava, tínhamos que pedir pra consertar.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Bom para dormir...
Um bom hotel para dormir. O bairro é muito bom, calmo e seguro. Tem um restaurante peruano na mesma quadra, uma recomendação para almoço.

2/10 Terrible

Viviana, Villarrica, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poco acogedor
No me gustó. Es un hotel viejo y mal mantenido. No hubo una buena relación calidad/precio.

10/10 Excellent

Gustavo, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuve muy comodo, agradable estadia
todo de acuerdo a lo contratado, muy bien

6/10 Okay

Hernan Ezequiel, Cordoba

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Baño feo
Ala habitación amplia,cómoda pero el baño sin bidet.realmente lamentable

6/10 Okay

Maria Luiza, Belo Horizonte

Liked: Cleanliness, staff & service, room comfort
Bom custo beneficio
Foi ótima, fomos bem recebidos

8/10 Good

Gloria, Concepción

Liked: Cleanliness, staff & service, room comfort
Hotel en sector muy tranquilo y acogedor
Hotel muy tranquilo,buen sector y cercano al metro . Buena atención. Desayuno abundante y ambiente acogedor. En condiciones del Hotel le baje puntaje sólo porque pasillo exterior le faltaban luces y quedaba oscuro.