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Four Points by Sheraton Santiago

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Santiago

Outdoor pool
Outdoor pool
Lounge
Reception
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038
  • Costanera Center
    5 min walk
  • Gran Torre Santiago
    7 min walk
  • Clínica Indisa
    13 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    25 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Santiago

Hotel with 2 restaurants, a quick walk to Costanera Center
This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Four Points by Sheraton Santiago offers 127 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Santiago. During your stay, you're just a quick walk from Costanera Center. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Buganvilia Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 5 minutes by foot from Costanera Center and a 3-minute drive from Clinica Santa Maria
  • Airport and local-area shuttle service available for a fee
Four Points by Sheraton Santiago offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 5 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Santiago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Buganvilia Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Bar 111 - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Terraza Beer Garden - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (CLP 9000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: CLP 15200 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Buganvilia Restaurant
  • Bar 111
  • Terraza Beer Garden

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Outdoor pool
  • Private winery tours

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 10 2024 to December 26 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 15200 per person
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 40000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 539 reviews" "
Rating 8 - Good. 192 out of 539 reviews" "
Rating 6 - Okay. 49 out of 539 reviews" "
Rating 4 - Poor. 15 out of 539 reviews" "
Rating 2 - Terrible. 9 out of 539 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Benicio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, fácil acesso a metro e vários restaurantes próximo, deixou a desejar um pouco com a limpeza, mas de uma forma geral recomendo o hotel
Stayed 7 nights in Aug 2024

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Flávia

Stayed 3 nights in Jul 2024

10/10 Excellent

Márcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

SERGIO N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Roseleine

Stayed 3 nights in Jun 2024

6/10 Okay

Ryan

Liked: Cleanliness
Close to shopping. Charged for 1 extra breakfast after the concierge said it was free.
Stayed 2 nights in Jun 2024

8/10 Good

Donna

Stayed 3 nights in Apr 2024

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
In need of urgent renovation
Hotel in need of a full renovation. The TV never worked in the first room, so they moved me to a new one, but this one had a problem with a leak in the sink which flooded the entire bathroom. They managed to solve the problem at the end.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything shopping and restaurants. Beds super comfortable. Would definitely stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Eric

Stayed 4 nights in Mar 2024

10/10 Excellent

David

Stayed 2 nights in Feb 2024

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Aloke

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 2 nights in Dec 2023

8/10 Good

Angel Fidel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

George

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
safety concern and experienced one time lost bags during the check-in time.
Stayed 1 night in Dec 2023

10/10 Excellent

ADRIANA

Stayed 1 night in Dec 2023

10/10 Excellent

Dr. Pieter Willem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous for a family of 10.
Stayed 4 nights in Dec 2023

2/10 Terrible

xiaonan

Stayed 7 nights in Dec 2023