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ECO PLAZA Santiago

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ECO PLAZA Santiago

Exterior
Standard Suite | Private kitchen
Standard Suite | Private kitchen
Deluxe Apartment, Multiple Beds | Living area
Standard Suite

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Huerfanos 547 of. 307 C, Santiago, Region Metropolitana, 8320150
  • Santa Lucia Hill
    3 min walk
  • Plaza de Armas
    7 min walk
  • Lastarria District
    7 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Room options

View all photos for Deluxe Apartment, Multiple Beds

Deluxe Apartment, Multiple Beds | Living area

Deluxe Apartment, Multiple Beds

  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ECO PLAZA Santiago

Hotel with a fitness center, a short walk to Plaza de Armas
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Additionally, a seasonal outdoor pool, laundry facilities, and tour/ticket assistance are onsite. Weekly housekeeping is available.
ECO PLAZA Santiago offers 35 accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.

This Santiago hotel provides complimentary wireless Internet access. 37-inch LED televisions come with cable channels. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
During your stay at ECO PLAZA Santiago, you're just a quick walk from Plaza de Armas. Enjoy features like an indoor pool, a gym, and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Plaza de Armas and 6 minutes from Costanera Center
  • Airport shuttle service available for a fee
ECO PLAZA Santiago offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at ECO PLAZA Santiago. Parking is available for a fee.

This 3-star Santiago hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Covered self parking on site (CLP 10000 per night)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Fitness centre
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Full-sized fridge
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LED TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Cookware/dishes/utensils
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CLP 25000
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 17000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: CLP 10000 per accommodation, per week (varies per unit)
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Electricity fee: CLP 7000 per week for use over 50 kWh.
  • Heating fee: CLP 10000 per stay for use over 50 kWh.
  • Consumption-based heating and electricity fees apply to stays of more than 1 night.
  • A damage deposit of CLP 50000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 40000 per room (roundtrip)
  • Covered self parking fee: CLP 10000 per night
  • Early check-in fee: CLP 25000 (subject to availability)
  • Rollaway bed fee: CLP 17000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
ECO PLAZA Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in November and close in April.
  • Pool access available from 9:00 AM to 7:00 PM.

Property is also known as

ECO PLAZA Santiago Hotel
Lastarria Suites Hotel
Lastarria Suites Hotel Santiago
Lastarria Suites Santiago
ECO PLAZA Santiago Hotel
ECO PLAZA Santiago Santiago
ECO PLAZA Santiago Hotel Santiago

ECO PLAZA Santiago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 103 reviews" "
Rating 8 - Good. 35 out of 103 reviews" "
Rating 6 - Okay. 23 out of 103 reviews" "
Rating 4 - Poor. 13 out of 103 reviews" "
Rating 2 - Terrible. 8 out of 103 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay there
Have never been so disappointed. No heating, no hot water, place was dirty. Would really like a refund as we only stayed one night out of seven we paid for. A complete disaster.
Stayed 7 nights in Aug 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitchen. No air conditioning , so very hot during the day. Rooms do cool down after dark,but that is after 10 pm sunset. Allow time for checking in because this really is an apartment complex with some hotel units, so the desk has to notify hotel people to come down to meet guests. Hotel staff was gracious to allow bag storage until 3pm check in, and after noon checkout. They also can help arrange driver for day trip and airport. Great location and nice neighborhood. Can walk to almost anywhere in 30 minutes maximum. Grocery 2 blocks away. Santa Lucia is 5 minutes walk. Ask about roof access for a spectacular view of the city, also a pool. Will definitely stay here again.

6/10 Okay

Sandy, Eumungerie NSW Australia

Liked: Room comfort
Disliked: Cleanliness
Well positioned for my purposes
The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.

2/10 Terrible

Yi Ching

Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not very cleaned any very old.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Overall ok
Nice room but horrible when it came to organising check in. My advise is call in before you turn up to make sure your room is ready!!

10/10 Excellent

Anthony, Coogee NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive in great location
We stayed here for 4 nights and loved every minute of it as it was more of an apartment than a hotel. We were so sick of eating on the run during our travels it was great to sit down to a home cooked meal and a bottle of wine. Close to Santa Lucia park, the historic Lastarria district and Santa Lucia markets, (a great place to buy lapis lazuli.) A supermarket metres away and walking distance to so many other places of interest. And it was quite inexpensive without being down market. We would definitely stay here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better off staying somewhere else.
As many other reviews say, check-in is a little bit of a challenge. You get to the front desk of the building, but this is an apartment building, not really a hotel. So then you wait for a hotel staff member to come down, you go up to their office, then have to go to your room. Not a big deal, but just slow. Don't expect much information or service from the building's front desk. The room I had needed a lot of work and a major cleaning. The rug on the floor was nasty. Big shag rug that is designed to catch lots of dirt and it was doing a good job. No telling how long it had been since it was last cleaned. There was a small, single extra bed under the staircase leading up to the upper floor with the main bedroom. The white cover on the bed showcased all of the dirt falling off the open stairs - those needed to be cleaned, too. Lots of chipped and peeling paint in the ceiling of the bathroom. Only one bulb and it was rather dim in there. Also, don't stay in this "hotel" if you don't like the heat. There's no air conditioning. Having a kitchen was a nice idea, but it was minimally stocked so cooking was going to be rather difficult without investing money in certain necesities (pots, pans, etc). Just cheaper to eat out. However, the location is great. Lots of really cool neighborhoods nearby and the best stuff Santiago has to offer is within walking distance.

6/10 Okay

Brandon, Austin Texas

Disliked: Staff & service, room comfort
Good value
Good place at a great price

6/10 Okay

Brandon, Austin Texas USA

Liked: Property conditions & facilities
Disliked: Staff & service
For the Budget Traveler that wants a good place h
No complaints. Housekeeping only comes in and changes the sheets every 3 days and they don't clean but overall, it is a good value and I will be back again.

6/10 Okay

Jonathan, Atlanta

Disliked: Staff & service
Great location; Check-in a Hassle
I've stayed in all kinds of properties all over the world, and I have to say that the check-in here was more than a bit convoluted. Since it's a residential apartment building, your first stop with the attendant at the front desk, who makes you wait awkwardly with your bags until a mysterious agent comes to fetch you and take you upstairs to an office in an entirely different tower. I then had to find my room in a third tower. There is little continuity in the process, and you have a sense of disorientation. I will say that everyone involved was pretty polite, at least. The room was great - nice little kitchen, big couch and a comfortable king bed. All good space. The bathroom was fine - great water pressure, especially - but I had a few qualms: the shower head didn't fit into its holder, so it had to be balanced there precariously. The white towels had been washed, but they had lost their brightness, so you had the feeling of using a dirty towel even when you weren't. I'm used to a little inconvenience. It's the price you pay to stay cheap in good neighborhoods, and this was definitely a solid hotel in a really great location in centro with a lot of walkable options. But without language skills and a sense of adventure - or if you're in a hurry - I wouldn't take this one on.

6/10 Okay

Alonso, Fort Lee, New Jersey

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Centrally located
We found the following things wrong with the hotel: No Air Conditioning. Just one fan. No Central Heating. Just one electric heater. Tub does not have a non slipping mat. Maids do not provide service on Sundays.

8/10 Good

james, usa

Liked: Cleanliness, staff & service, room comfort
Good service, great location
Everything was good, some of the furniture could use upgrading, but the apartment overall was incredibly spacious and the views from the balcony superb. Highly recommended.

8/10 Good

Luis, New York, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Apart-Hotel in the Heart of Lastarria
Bang for your buck in the heart of Lastarria, bustling neighborhood in Santiago. The studio was immaculate and fully equipped with state of the art appliances. This is a residential building complex with apart-hotel agencies, you'll have to speak with your agent once you check-in at concierge.

6/10 Okay

Mature couple, Brisbane Australia

Good accommodation but...
Central location, easy access and good security. Towels not provided in bathroom and on follow up the situation was not rectified. Had to purchase towel !! While I would recommend hotel for fellow travellers due to location, it would be wise to check facilities and ensure shortcomings are pointed out to staff.

2/10 Terrible

Yoshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible...
Customer service so poor that the phone number on their website doesn't't even work. Do not stay here. You have been warned.

2/10 Terrible

Dan, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
I saw it in one other review, but thought it was a mistake. We booked and paid for 2 rooms at Lastarria Suites. We were going to be 1 day behind schedule, so we called the hotel. We tried several times, but all of the phone numbers were bad. We finally got the email address and sent them an email telling them of the situation. They gave us a good phone number and we called again to tell them we would be late. They said "no problem, we will wait for your late arrival." When we got in at 1AM from a long flight and cab ride, they told us they gave our rooms away and they could not help us. There was no room for discussion. DO NOT STAY HERE!

10/10 Excellent

Dwayne, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
The hotel is very close to Santa Lucia and Plaza de Armas, and is part of a condominium complex with other renters/owners. The apartment itself was very comfortable and roomy, the kitchen was great. Hotel check was a little confusing, but basically you give your name at the main desk at the entry and they call up to the hotel staff, who come down to get you. Sounds like a hassle, but it really wasn't, and they were very helpful. This is not your typical dedicated hotel, but if you want a comfortable place to stay right in the heart of Santiago it is great. The only down side is the center courtyard gets a bit noisy on saturday night, but we just turned on a fan and were fine.

8/10 Good

Paul

Liked: Property conditions & facilities, room comfort
Value for money apartment.
Central to most locations. Redirected from front desk to the office in another tower, but all very functional in the end.

4/10 Poor

Gee, UK

Disliked: Staff & service, property conditions & facilities, room comfort
not suitable for business travellors
if you are staying for business - then avoid this hotel.Facilities are ok for leisure stays, but if you need reliable internet, room service or other services - stay away

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale one bedroom apt with good wifi
Really nice apartment in a good location. Wifi was fast and reliable, kitchen had everything we needed, and the apartment was even cleaned daily like a hotel. Prior to this we stayed at Mela Blu Apts which is the same one bedroom apt type of deal but the wifi never worked and management wasn't great. This place is a lot better. Highly recommended.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar céntrico, agradable, buena vista panoramica.
Stayed 17 nights in Jan 2019

8/10 Good

A, Würzburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstige Unterkunft im centrum. Guter Ausgangspunkt für Stadtbesichrigungen . Die Straße vor dem Hotel ist heruntergekommen, dafür ist u Bahn nicht weit weg .
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Não gostei
O banheiro estava com cheiro muito ruim, quarto super escuro, sacada suja ...
Stayed 1 night in Sep 2018

4/10 Poor

Andreya, Brasília

Disliked: Staff & service
Decepcionante
Não tem limpeza diária, o chuveiro ou não esquentava ou esquentava ao ponto de não conseguir tomar um banho, os funcionários da recepção são extremamente grosseiros e mau educados, tudo que se é perguntando tem uma má resposta ou eles pedem pra nos informarmos com quem é o responsável pelo aluguel do quarto. As fotos não são iguais ao apartamento foi oferecidos.
Stayed 6 nights in Aug 2018

8/10 Good

encarnacion

Liked: Cleanliness, property conditions & facilities, room comfort
bien dans l'ensemble j'ai passé un super séjour
Séjour de quelques jours appart hotel assez bien propre confortable je suis satisfaite de mon choix il est bien placé pour visiter santiago
Stayed 4 nights in Jul 2018