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Hotel Boutique Casa Conde

3.5 star property

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Point of interest
Point of interest
Point of interest
Daily continental breakfast (CLP 10000 per person)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
13 Concha y Toro, Santiago, Región Metropolitana
  • Palacio de la Moneda
    ‪17 min walk‬
  • University of Chile
    ‪20 min walk‬
  • O'Higgins Park
    ‪2 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Single Room

Individually furnished, desk, soundproofing, iron/ironing board

Traditional Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Concha y Toro 33 Hotel Boutique By Nobile

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (62)
The price is €94
for 1 night
for 1 night
17 Mar - 18 Mar
Concha y Toro 33 Hotel Boutique By Nobile

About this property

Hotel Boutique Casa Conde

Hotel with a 24-hour front desk, near La Moneda Cultural Center
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Hotel Boutique Casa Conde offers 11 accommodations with complimentary bottled water and bathrobes. These individually furnished accommodations include desks. This Santiago hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the breakfast at Hotel Boutique Casa Conde. During your stay, you're just a quick walk from Plaza Brasil. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from La Moneda Cultural Center and a few minutes from O'Higgins Park
Hotel Boutique Casa Conde offers its guests a library, tour/ticket assistance, and coffee/tea in a common area. Public spaces have free WiFi. Hotel Boutique Casa Conde also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 3.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:30 AM: CLP 10000 per person
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Casa Conde

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CLP 10000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Conde Hotel
Boutique Casa Conde Santiago
Hotel Boutique Casa Conde Hotel
Hotel Boutique Casa Conde Santiago
Hotel Boutique Casa Conde Hotel Santiago

Hotel Boutique Casa Conde Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 97 out of 106 reviews
Rating 8 - Good. 7 out of 106 reviews
Rating 6 - Okay. 1 out of 106 reviews
Rating 4 - Poor. 1 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with family
Liked: Amenities
Beautiful 100 years old building with well appointed, new fixtures, king sized bed. Very very clean. Stairs to the 2nd and 3rd floors. Daily room cleaning. The staff was amazingly accommodating and helped us several times to confirm tour bookings and find transportation. The early check in was a gift since we had flown all night. For $20 extra we checked in early AND they provided breakfast. The daily breakfast was delicious— cold meats and cheese, with scrambled eggs an option. personal service. The staff provided special fruit preparation to accommodate an allergy. Overall, convenient to the city’s main streets, good dining and bar options within walking distance. We’d recommend this lovely boutique hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location close to centre and airport bus stop. Traditional property recently refurbished. Basic rooms, no air con, fridge or TV but good breakfast included. Friendly english speaking staff. You need to ring the door bell to get access!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo Alfredo, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Hotel Boutique Casa Conde! The staff is incredibly friendly—the friendliest I’ve ever encountered. The breakfast was superb, and everyone went above and beyond to make my visit to the city more enjoyable. They were always ready with great advice, from transportation tips to recommendations on where to eat and what to visit. Thank you for making me feel truly welcomed!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 2 night stay. The hotel staff were exceptional and helpful. The breakfast was delicious. The rooms clean and quiet. We were very close to the historical district and metro. They arranged a taxi to the airport for us. The only thing that confused us was when we arrived there was just a small sign and 2 locked wooden doors. We figured out that there was a doorbell and learned that we would have to give the staff the key to our room anytime we left and ring to get back inside. It was fine but we were not really aware of this before our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best to call this place a HOSTEL, not a hotel of sorts. Bad neighborhood. Felt very unsafe. Not close to transportation or shopping and eateries district. You had to turn the room key in each time you left. Had to buzz in to get back into the unit. VERY OLD building. Staff was helpful and courteous, thou.
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in the Coche de Toro Neighborhood
A wonderful place to stay in Santiago. Start with the staff and ownership--so friendly, spoke Englished, loaned us an adaptor for our phone charger, let us leave bags on the day we were leaving so we could tour the city, helpful recommendations on food and sights to see. The room was clean and spacious, the bathroom spotless, the towels and linens first class! And the breakfast, well plan on spending a lazy half to one hour with the great coffee, pastries, cereals, eggs, meat, cheese!!! Finally, Casa Conde is located in an old neighborhood with a good vibe and just a block from the main Santiago throughfare and the subway. When we go back, this is where we will stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
A very clean, safe, & beautiful hotel close to the airport bus & other metro stations. All the receptionists, especially Mayra & Fernanda (sp?), were very helpful, kind, & welcoming! There’s also a common space where you can play records & relax. Highly recommend this place in Santiago!
Stayed 3 nights in Jul 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a very warm and home feeling to it. The breakfast was really good and the staff were so helpful! Manuela was incredibly helpful with the questions I had about the area and hotel transfers as well as speaking great English. I highly recommend anyone coming to Santiago to stay here. You won’t regret it!

10/10 Excellent

haiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful reception, beautiful building
Stayed 1 night in Apr 2024

10/10 Excellent

Lorraine

Stayed 1 night in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Charming stay
We really enjoyed our stay, the service was outstanding and the breakfast plenty. Having never stayed in Santiago we thought it was a great location, Brasil was the neighborhood. We felt the place needed some TLC, the original floors creaked and groaned, and were quite slippery especially the stairs. The other comment was the fact they locked the front door from the inside, each time they would let you out! We felt it was unsafe incase their was an issue to get out in a hurry. MAYA was amazing and gave us great guidance and was super friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service
Aside from the impeccably clean property, the perfect breakfast, comfortable beds and bedding, the staff were extraordinarily helpful and service oriented. Everyone was very friendly. The property is unique and old and close to a variety of restaurants. We enjoyed the stay and highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small boutique hotel. Service couldn’t be nicer
Stayed 1 night in Mar 2024

8/10 Good

YVONNE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Casa Conde is a charming, historical building. We were on 3rd floor and had to carry our luggage upstairs - good workout! The room was very quaint and clean. Unfortunately it didn’t have air conditioning or a television set. We missed the a/c as it was hot during our visit. Breakfast was provided and was very well done.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well maintained and managed Boutique Hotel. The staff is very friendly and helpful. They provided excellent service and city guidance. The breakfast was truly delightful. A wonderful chance to stay and experience life within the city of Santiago.
Stayed 2 nights in Feb 2024

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Casa Conde was like staying in your own home. The staff bent over backwards to accommodate every need I had and went above and beyond to absolutely ensure that I had a superior experience. I could not recommend Casa Conde highly enough.
Stayed 2 nights in Feb 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable, the neighborhood was quiet, the hotel was clean, and the staff was amazing. They were friendly, knowledgeable, and helpful. It was close to the metro. It was as described, a throwback to old world Santiago. Therefore, there was no air-conditioning or TV. But there was a fan, plenty of hot water, quality food for breakfast, and amazing staff. They really cared about helping me plan my stay and making sure that I had a safe and fun trip in Santiago. The location was great. It is in an historic part of town. Very little traffic. There are no elevators so if you cannot climb some stairs, this is not for you. Otherwise, I highly recommend it for a different experience than staying in big hotels that are similar all over the world. I was there for six nights and I would go back.
Stayed 6 nights in Feb 2024

10/10 Excellent

ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home like stay
The hotel staffs are very kind, helpful and caring.
Stayed 3 nights in Feb 2024

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a tough review to write. There is lots to love about Casa Conde and I'll identify some of them … but we wouldn't stay there again and u wish I knew these things before we booked there. My wife and I stayed two nights in late January, as we were passing through Santiago. The positives: wonderful resident owners who really seemed to care about their guests. An interesting property, a grand old house converted. A delicious and varied breakfast. A location very close to the metro and within easy walking distance of many sights. Quite reasonable priced. Clean and everything worked. Our room was very quiet. Not so good: the building is old and built for residential use. The floors squeak, a lot. You hear movement overhead. Our room was quiet in part because the windows faced air shafts, so there was no view and no breeze. Possible deal breaker: there's no a/c so if you are staying in hot weather you had better be okay with a very hot room. Our room was much hotter than the corridor even. They did supply a large floor fan when I asked, which made it bearable, just. The definite deal-breaker: guests are locked in. I don't believe you can get out of the building without the staff coming down two floors to unlock the front door. We had an early flight and needed to leave early; there were no staff visible. I saw a set of keys so I took them down and was able to unlock three separate locks to be able to exit. The hotel no sprinklers visible; it looks like a fire hazard.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different and good
We stayed here at the beginning and end of our Chilean trip. Not your average hotel - no tv or AC, but an elegant old home in an interesting area. Having to call staff to enter or exit seemed a possible problem, but the staff were invariably prompt, even when we had a 4 am departure. Nice to have a cup of tea or cold water in the afternoon in the beautiful old dining room. Staff consistently friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities, room comfort
The staff was excellent. Stay was great they make you feel at home.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flavia at the property helped make our vacation. She greeted us at midnight with our late flight. She secured taxis and ubers for early excursions. She greeted us with a smile when she made our breakfast each day and the food was great.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay, honest review - if you are looking for the following: - fancy flat screen tv - air conditioning (temperature when we were there was 34 degree C) - in room coffee/tea facilities then this isn’t the hotel for you. On the other hand if you want: - the personal touch from the most helpful, friendly and informative staff I’ve ever met in a hotel - staff with excellent English - an immaculately clean, quirky and individual hotel - convenience for some great restaurants - a hotel dog!! then this IS the place for you 😀 I’d highly recommend this place for your stay in Santiago.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so accommodating and friendly. Breakfast was great. Coffee / tea available all day. Bright large updated rooms / bathrooms. Comfy beds Easy walking to main plaza.
Stayed 4 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, reception was warm and informative. Hotel is safe and clean, perfect for what I need. Highly recommend!
Stayed 1 night in Dec 2023