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Platino Hotel & Casino

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platino Hotel & Casino

Front of property – evening/night
Junior Suite
Interior entrance
Interior
Casino

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    19 min walk
  • Bella Terra Mall
    4 min drive
  • Historic San Luis Fort Museum
    5 min drive
  • Santiago (STI-Cibao Intl.)
    22 min drive

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

Centro Plaza Hodelpa

Free airport shuttle
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1001)
The price is €122
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Centro Plaza Hodelpa

About this property

Platino Hotel & Casino

Colonial Santiago de los Caballeros hotel in La Zurza with a casino
This hotel features a casino, a restaurant, and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Platino Hotel & Casino. During your stay, you'll be within walking distance of Monument to the Heroes of the Restoration. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at BarRocko
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon
  • Free casino shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free casino shuttle
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • BarRocko

Things to do

  • Concerts/live shows
  • Nightclub
  • Private picnics

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 casino gaming tables
  • 15 casino slot machines
  • Casino
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Platino Hotel & Casino offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

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Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estadia fue muy placentera. El staff muy atento y nos resolvieron todos los incovenientes que tuvimos. Si volviera me quedaria en este horel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dominic D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was very nice, clean, staff was easy going
Stayed 1 night in Sep 2024

10/10 Excellent

Sammy J

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2024

6/10 Okay

maireni

Stayed 2 nights in Sep 2024

2/10 Terrible

derrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Emanuel

Liked: Staff & service, property conditions & facilities
The property was secured and staffed twenty four hours,but should work to expand the meal plan in the restaurant.
Stayed 7 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice rooms great shower good AC. Great disco tech goes from 11:00 to 6:00 a.m. excellent breakfast
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Stayed 1 night in Aug 2024

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay. Confortable, clean and amazing view. But didn't like the food service. I thought it was going to be a buffet but it was like take out. Order it and take it to you room. But food was very tasty for me
Stayed 1 night in Aug 2024

10/10 Excellent

kempton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 1 night in Sep 2024

10/10 Excellent

Sherling

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El hotel estuvo muy bien y confortable. Cesarina fue muy amable y dio la información correcta Gracias
Stayed 1 night in Aug 2024

8/10 Good

Richard

Business traveller
Nice room.
Stayed 1 night in Aug 2024

6/10 Okay

Amos, Hinesville

Stayed 1 night in Aug 2024

8/10 Good

assadullah

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Djuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Amazing food. Highly recommend to visit this hotel for foreigners. I will be coming back
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leonidas, brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

assadullah

Liked: Cleanliness, staff & service
Very good and convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, excellent customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

francisca

Liked: Property conditions & facilities
Very clean great job
Stayed 1 night in Aug 2024