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Hotel Casa Jum

3.5 star property
VIP Access

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Photo gallery for Hotel Casa Jum

Exterior
Apartment, 3 Bedrooms | Terrace/patio
Royal Suite | Terrace/patio
Apartment, 3 Bedrooms | Private kitchen
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast available
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Centro Leon
    ‪3 min drive‬
  • Bella Terra Mall
    ‪4 min drive‬
  • Casino Gran Almirante
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury

Luxury

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

Minibar, in-room safe, desk, laptop workspace

Executive Superior

  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property – evening/night

Platino Hotel & Casino

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1000)
The price is €75
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Platino Hotel & Casino

About this property

Hotel Casa Jum

Hotel in Santiago de los Caballeros with a full-service spa and free valet parking
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room. Housekeeping is available on request.
Hotel Casa Jum offers 9 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and bidets.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Jum. During your stay, you'll be close to Centro Leon. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Casa Jum
  • Full breakfast served daily for a fee
  • Treat yourself to massages, body scrubs, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Centro Leon and a few minutes from Bella Terra Mall
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
Hotel Casa Jum offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Jum. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:30 AM.
Casa Jum - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Casa Jum

Things to do

  • Access to nearby health club
  • Bike parking
  • Bike storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Nature reserve
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Reusable cups only
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bath or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Casa Jum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 386 reviews
Rating 8 - Good. 73 out of 386 reviews
Rating 6 - Okay. 21 out of 386 reviews
Rating 4 - Poor. 10 out of 386 reviews
Rating 2 - Terrible. 4 out of 386 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Nov 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024

8/10 Good

KUY CHUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and calm..
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

melvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nixzaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien trato comods cama encantada
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai passé un très bon temps j’ai été bien reçu aussi, le seul bémol était le prix des repas qui sont beaucoup trop dispendieux
Stayed 1 night in Oct 2024

10/10 Excellent

Yamilka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bsnne
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rose

Travelled with family
Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

6/10 Okay

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Just great…
Stayed 1 night in Aug 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Donaldo

Travelled with partner
Liked: Cleanliness
This property had poor lighting. What the owners did turn off the AC when we keft the property sometimes when we were inside 3 times in the 2 weeks we stayed. Also the window in the bathroom no curtain inside only outside. I feel there is 3cthings that needs to be improved.
Stayed 15 nights in Jul 2024

4/10 Poor

John Daniel

Liked: Cleanliness, staff & service
Overrated
I don’t know how this hotel achieved its high rating. I stayed one night. AC never cooled the room. Refrigerator didn’t work. There’s no restaurants within walking distance. Leondo is nice.
Stayed 1 night in Jul 2024

8/10 Good

Derzmand, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Julio Fermin De Los

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

LIDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel with friendly staff.
The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers. Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the family vibe. clean, Mildred was very attentive and treat us like family. I will highly recommends Casa Jum. I will come back soon.
Stayed 4 nights in Jun 2024

6/10 Okay

wanda

Travelled with partner
No cable at all
Stayed 6 nights in Jun 2024

10/10 Excellent

Willie, Riverdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 1 night in Jun 2024