AC Hotel Santiago de los Caballeros

3.0 star property

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Photo gallery for AC Hotel Santiago de los Caballeros

Exterior
Lobby
Outdoor pool
Lounge
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Calle Del Sol # 32-34, La Zurza II, Zona Monumental, Santiago de los Caballeros, 51000
  • Monument to the Heroes of the Restoration
    ‪5 min walk‬
  • Casino Gran Almirante
    ‪2 min drive‬
  • Catedral de Santiago
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel Santiago de los Caballeros

Hotel in Santiago de los Caballeros with 2 restaurants and a 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
AC Hotel Santiago de los Caballeros offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at AC Hotel Santiago de los Caballeros, you're just a quick walk from Monument to the Heroes of the Restoration. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe and an elevator
  • 5 minutes by foot from Monument to the Heroes of the Restoration and a 2-minute drive from Bella Terra Mall
  • Dogs welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. AC Hotel Santiago de los Caballeros also features an outdoor pool, a front-desk safe, and an elevator. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

AC Hotel Santiago de los Caballeros has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

AC Hotel Santiago de los Caballeros Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 80 reviews
Rating 8 - Good. 13 out of 80 reviews
Rating 6 - Okay. 4 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Dayanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo pero no me siento complacida por temas de cobros y administración.
Stayed 1 night in Jan 2025

8/10 Good

Luis, Valley Stream

Liked: Cleanliness, staff & service, property conditions & facilities
THE BRAND NEW FACILITY WAS BEAUTIFUL AND WELL DESIGNED.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT!

A must if staying in Santiago. The view of the monumento is amazing. Conveniently located across the street from the monumento, walking distance from Circus Park which offers an array of food options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only comment would be that a fee of $29 per person for breakfast is more for a “Brunch” and not for breakfast. This price is not accurately reflected with the area or honestly, in general
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very good staff and good food
Stayed 2 nights in Jan 2025

10/10 Excellent

Adelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan, DANBURY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new place, incredible rooftop views and very pleasant stay. Will return when in Santiago again.
Stayed 1 night in Jan 2025

10/10 Excellent

Johandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Super safe and walking distance to a lot of restaurants and bars around the monument. Everyone in the area is respectful and accommodating. Tourists friendly and a real culture experience. Fares are super reasonable. Great hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff the cleanest and I love that it was pet friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rosalina

Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The menu of the restaurant is too short and dont have variiety.
Stayed 1 night in Jan 2025

10/10 Excellent

Yendy

Stayed 1 night in Jan 2025

10/10 Excellent

Jean Claude

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and professional staff
Stayed 1 night in Jan 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

jelissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property in the Santiago area. Beautiful view did not use the amenities on property such as pool or gym but from what I saw looked great ! Walking distance to dining areas would come back and stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ruddy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m Business Traveling and A.C. Hotel Santiago filing up all my Expectative.Excellent staff 👍 I’ll coming back soon. La Cuidad Corazon ❤️ Merecia algo Como Esto.
Stayed 2 nights in Dec 2024

10/10 Excellent

Damarco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff very polite and respectful The view is amazing
Stayed 1 night in Dec 2024

8/10 Good

Jennifer, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is brand new, super clean and the best location and views. I didn’t like how little they offered in the rooms just a bar of soap no vanity kit and just a water bottle. Also the pool is rough top and being the it gets cool it should be heated. Breakfast was horrible. European buffet and had very minimal options . People come to a country to inmerse in the culture which includes food not to eat the same stuff as back home. Breakfast was horrible not worth purchasing. Better off going to a local spot which is cheaper and much better. Overall clean property, great rooms, amazing views like no other and awesome staff. Hopefully with time they fix those tiny things to make it amazing.
Stayed 1 night in Dec 2024