AC Hotel Santiago de los Caballeros

3.0 star property

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Photo gallery for AC Hotel Santiago de los Caballeros

Exterior
Lobby lounge
Lounge
Restaurant
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
CALLE DEL SOL # 32-34, Santiago de los Caballeros, 51000
  • Monument to the Heroes of the Restoration
    ‪5 min walk‬
  • Historic San Luis Fort Museum
    ‪17 min walk‬
  • Casa del Arte
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

AC Hotel Santiago de los Caballeros

Hotel in Santiago de los Caballeros with 2 restaurants and a 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
AC Hotel Santiago de los Caballeros offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at AC Hotel Santiago de los Caballeros, you're just a quick walk from Monument to the Heroes of the Restoration. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe and an elevator
  • 5 minutes by foot from Monument to the Heroes of the Restoration and a 2-minute drive from Bella Terra Mall
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. AC Hotel Santiago de los Caballeros also features an outdoor pool, a front-desk safe, and an elevator. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

AC Hotel Santiago de los Caballeros has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 229
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

AC Hotel Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 49 reviews
Rating 8 - Good. 7 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

deneak

Liked: Cleanliness, staff & service, property conditions & facilities
No Complaints
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ariel, Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our experience was unpleasant due to the staff. The property was nice, the food was good and location was good nevertheless, we were awakened at 5:30 by service staff yelling in the hallway. Couldn’t call the front desk at that point because the phone was disconnected but decided to bring it up during check out for constructive criticism only. The staff in the front desk were not at all concerned nor apologetic about it they were so indifferent which about it. Like I said service aside the hotel is nice but the staff could use a lot of training.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, nice view
The staff was very kind and helpful
Stayed 1 night in Feb 2025

8/10 Good

scarlet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Feb 2025

10/10 Excellent

Anadaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Melissa

Liked: Amenities, property conditions & facilities
Need better service
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Santiago by Marriott.
This property is only a few months old so everything is still so new which made the stay even better. The hotel is in a great location w/ walkable food and entertainment not to mention the incredible view of the Monument to the Heroes of the Restoration and cityscape.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Dayanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo pero no me siento complacida por temas de cobros y administración.
Stayed 1 night in Jan 2025

8/10 Good

Luis, Valley Stream

Liked: Cleanliness, staff & service, property conditions & facilities
THE BRAND NEW FACILITY WAS BEAUTIFUL AND WELL DESIGNED.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
A must if staying in Santiago. The view of the monumento is amazing. Conveniently located across the street from the monumento, walking distance from Circus Park which offers an array of food options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only comment would be that a fee of $29 per person for breakfast is more for a “Brunch” and not for breakfast. This price is not accurately reflected with the area or honestly, in general
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very good staff and good food
Stayed 2 nights in Jan 2025

10/10 Excellent

Adelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan, DANBURY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new place, incredible rooftop views and very pleasant stay. Will return when in Santiago again.
Stayed 1 night in Jan 2025

10/10 Excellent

Johandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Super safe and walking distance to a lot of restaurants and bars around the monument. Everyone in the area is respectful and accommodating. Tourists friendly and a real culture experience. Fares are super reasonable. Great hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff the cleanest and I love that it was pet friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rosalina

Stayed 1 night in Jan 2025