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Junior Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hostal La Hiedra, you're just a quick walk from Parque Zoológico. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at 1, a family restaurant that serves Cuban cuisine
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from Parque Zoológico and 8 minutes on foot from San Juan Memorial Hill
  • Airport and beach shuttle service available for a fee
  • Cats and dogs welcome free of charge

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A library, a terrace, and multilingual staff are also featured at Hostal La Hiedra. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Santiago de Cuba guest house.

  • 1 building
  • 1 floor
  • 4 guestrooms or units
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Santiago de Cuba Railway Station (4.1 km / 2.5 mi)
  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Hostal La Hiedra offers 4 air-conditioned accommodations with DVD players and minibars. Beds feature down duvets and premium bedding. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • DVD player
  • Fridge
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM. An additional breakfast is available daily for a fee.

1 – This family restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hostal La Hiedra offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Cash deposit required
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hostal Hiedra Guesthouse Santiago de Cuba
  • Hostal Hiedra Guesthouse
  • Hostal Hiedra Santiago de Cuba
  • Hostal Hiedra
  • Hostal La Hiedra Santiago De Cuba
  • Hostal La Hiedra Guesthouse
  • Hostal La Hiedra Santiago de Cuba
  • Hostal La Hiedra Guesthouse Santiago de Cuba
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.