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Hostal Heredia

3.0 star property

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Snack bar
Front of property
Reception
Superior Double or Twin Room, Non Smoking, Balcony | Private kitchen
Superior Double or Twin Room, Non Smoking, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
Heredia #564, entre Barnada y Paraiso, Santiago de Cuba, Santiago de Cuba
  • Casa Natal de Jose Maria Heredia
    ‪3 min walk‬
  • Santiago de Cuba Courthouse
    ‪4 min walk‬
  • Santiago Cathedral
    ‪5 min walk‬
  • Santiago (SCU-Antonio Maceo)
    ‪8 min drive‬

Room options

View all photos for Superior Double or Twin Room, Non Smoking, Balcony

Superior Double or Twin Room, Non Smoking, Balcony

Superior Double or Twin Room, Non Smoking, Balcony

  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Hostal Heredia

Guesthouse with a rooftop terrace, a quick walk to Abel Santamaria Park
This guesthouse features a restaurant, a bar/lounge, and a snack bar/deli. A manager's reception is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hostal Heredia offers 8 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and hair dryers.

This Santiago de Cuba guesthouse provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include shared/communal kitchens and portable fans. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hostal Heredia, you're just a quick walk from Carnaval Museum. Features include a free manager's reception, plus a restaurant and a bar.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Cespedes Park and Maqueta de la Ciudad
  • Airport and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

You'll find a 24-hour business center on site. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hostal Heredia. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

Smoking is allowed in designated areas at this 3-star Santiago de Cuba guesthouse.

The guesthouse hosts a free manager's reception daily.
Hostal Heredia has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (EUR 5 per 24-hour period)

Parking and public transport

  • Off-site parking available (EUR 2 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: EUR 6 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 10

Family friendly

  • Baby bath
  • Children's dinnerware
  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • DVD player

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Shared kitchen access
  • Stovetop

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hostal Heredia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 6 for adults and EUR 5 for children
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 10 per vehicle (one-way)
  • Nearby parking fee: EUR 2 per night
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 10.0 per day
  • Hosted evening meal: EUR 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Hostal Heredia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hostal Heredia Guesthouse Santiago de Cuba
Hostal Heredia Guesthouse
Hostal Heredia Santiago de Cuba
Hostal Heredia Guesthouse
Hostal Heredia Santiago de Cuba
Hostal Heredia Guesthouse Santiago de Cuba

Hostal Heredia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 56 reviews
Rating 8 - Good. 7 out of 56 reviews
Rating 6 - Okay. 1 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and professional staff 👌
Stayed 2 nights in Jul 2024

10/10 Excellent

ELIANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service, beautiful Hostal and convenient location!
Stayed 5 nights in May 2024

10/10 Excellent

James R

Stayed 10 nights in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best property in Santiago. Super clean, staff is attentive, it’s family owned, and genuinely nice people. I can’t recommend this place enough.
Stayed 1 night in Oct 2023

10/10 Excellent

Irka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!! We’ll be back!!!
Stayed 5 nights in Jun 2023

10/10 Excellent

Dairys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent staff. Proprietor could not be more helpful or communicative at all stages. Nice breakfast. Nice room with a.c. Fair value. Two rooms adjacent to bar may suffer from noise but a request to moderate was acted upon immediately.

8/10 Good

Evan, Pittstown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean comfortable quite services everything is good...thanks
Stayed 2 nights in Apr 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Santiago de Cuba!
Great central location! Comfortable, clean rooms with AC, and modern, stylish interior. Rooftop restaurant serving great food. Safe, with someone on the premises available 24/7. Very friendly staff!
Stayed 2 nights in Mar 2023

10/10 Excellent

sanlly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Safe, quiet, clean, staff was awesome. Very good location also. The cook really cooks so yummy !

8/10 Good

lewis

Stayed 1 night in Jan 2023

10/10 Excellent

Six

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well managed, staff is very co-operative, ambiance is excellent. Overall great deal. I recommend to stay there. It’s value for money.

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clear and nice. Kindly staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property. Terrace for breakfast and dinner. Central location, so a fair amount of traffic. Very clean premises and friendly staff. Stairs could pose an issue for some people.
Stayed 1 night in Sep 2022

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL CHECK UP DEBIA DE SER MAS TARDE SOBRE LAS 2PM NO A LAS 11 AM ES LO UNICO QUE NO ME GUSTOD DE LA PROPIEDAD
Stayed 1 night in May 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal Heredia was probably the best accommodation we experienced in Cuba. It was clean, convenient, serving an excellent breakfast, (the omelette was especially tasty). The staff were also friendly and efficient. Recommended.
Stayed 7 nights in Mar 2022

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
it’s ok
Stayed 2 nights in Mar 2022

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfort, excellent service , one of the best places to stay in the city , an amazing experience.
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and hospitality. People are amazing 100 %
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is like a hotel with personal attention.
Amazing.
Stayed 1 night in Dec 2019

10/10 Excellent

CarlosAlberto, Miami, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect at the city center and the staff is very polite, helpful, and professional. Está ubicada en el centro histórico de la ciudad y el personal es bien educado, profesional y servicial.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
A great Hostal to stay in Santiago de Cuba
A great place to stay in Santiago, on main street leading to city centre. Very modern room, very well fitted out. Good breakfast. Extremely helpful staff. Only downside- being so central very noisy with traffic, dogs etc. But most of our city stay stays were noisy . That's Cuba!
Stayed 2 nights in Dec 2018