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ACA Auténtica Casa Antigua

3.0 star property

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Photo gallery for ACA Auténtica Casa Antigua

Terrace/patio
Microwave
Front of property – evening/night
Interior detail
Hallway

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Joaquín Castillo Duany 357, e/ Pio Rosado y Hartman, Santiago de Cuba, Santiago de Cuba, 90100
  • Place, Casa Natal de Jose Maria Heredia
    ‪1 min walk‬
  • Place, Parque Céspedes
    ‪4 min walk‬
  • Place, Abel Santamaria Park
    ‪12 min walk‬

Room options

View all photos for Double Room, Courtyard View (#4)

Double Room, Courtyard View (#4)

Double Room, Courtyard View (#4)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, 1 Bedroom, Courtyard Area (#2)

Family Triple Room, 1 Bedroom, Courtyard Area (#2)

Family Triple Room, 1 Bedroom, Courtyard Area (#2)

  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Triple Room (#3)

Family Triple Room (#3)

Family Triple Room (#3)

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

About this property

ACA Auténtica Casa Antigua

A rooftop terrace, WiFi in public areas, and coffee/tea in a common area are available at this smoke-free guesthouse. Self parking is free. Additionally, a microwave in a common area, 24-hour room service, and dry cleaning are onsite.
ACA Auténtica Casa Antigua offers 3 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include complimentary newspapers and fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Features at ACA Auténtica Casa Antigua include free self parking, plus a rooftop terrace and breakfast (surcharge).
  • Free self parking
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • Airport shuttle service available for a fee
As a guest of ACA Auténtica Casa Antigua, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. WiFi and wired Internet are available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. ACA Auténtica Casa Antigua also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star guesthouse is smoke free.

For a fee, guests can enjoy full breakfast daily from 5:00 AM to 11:00 AM.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per stay); wired internet (surcharge)
  • Available in some public areas: WiFi (EUR 5 per stay); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 5:00 AM to 11:00 AM for a fee: EUR 6 for adults and EUR 6 for children
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Fee for in-room wireless internet: EUR 5 per stay (rates may vary)
  • Fee for in-room wired internet: EUR 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per stay (rates may vary)
  • Fee for wired internet in public areas: EUR 5 per stay (rates may vary)
  • Airport shuttle fee: EUR 12 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
This property accepts cash
Safety features at this property include a first aid kit
ACA Auténtica Casa Antigua offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

ACA Auténtica Casa Antigua Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best B&B in Havana. Staff was so helpful and nice. There was delicious breakfast every morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a vibrant and safe arts district, just a few blocks from the main square. Music everywhere. Santiago de Cuba is a wonderful place to encounter history, and this is pretty much ideal place for the adventurous traveller looking to travel back in time.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Nov 2024

6/10 Okay

Karl-Heinz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored Cuban style accomodation, very professional staff highly recommend. Close walking distance to parks, shops, main square etc, 10 min walk to Padre Pico or Plaza Marte, perfect for first visit to Santiago de Cuba
Stayed 12 nights in Jul 2023

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entre cómo cliente y me fui como un amigo , maravilloso hostal , muchas gracias por tantas atenciones
Stayed 3 nights in Nov 2022

10/10 Excellent

Gints

Liked: Cleanliness, staff & service, amenities
Best staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Gints

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hosts in Cuba - Pucha, and Dayron. They arranged everything, they helped with everything, and breakfast - five stars!

10/10 Excellent

Dayro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here, Dayron and his wife treated us like royalty, I will definitely be staying here every time I visit Santiago!
Stayed 1 night in Aug 2022

10/10 Excellent

sonia caterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, personale gentilissimo, colazione ottima
Stayed 3 nights in Dec 2024

8/10 Good

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva a parte l'inizio dove siamo rimasti dieci minuti fuori nonostante ripetute chiamate e suonate di campanelli. Abbiamo avuto un problema con l'apertura del cancello del box. La stanza è confortevole e pulita
Stayed 1 night in Sep 2024

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice terrace. Safe parking in his garage.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La casa est très belle, les hôtes très sympathiques. Les + : bouteilles d'eau offertes, bon petit déjeuner, terrasse Roof top, emplacement, calme, chambre spacieuse et confortable Les - : rien
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorben

Stayed 1 night in Jun 2023

10/10 Excellent

Jorben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home
Stayed 2 nights in Jun 2023

8/10 Good

Douglas

Liked: Staff & service
Disliked: Room comfort

Nice casa particular let down by the bed

Positive: Good location. Very friendly welcome. Prepared nice evening meals (breakfast was also good). Nice roof terrace. Free wifi (no scratch card needed). Negative: The bed was very uncomfortable, it took me 4 days so stop having an aching back. Info: They can do laundry.
Stayed 3 nights in Mar 2023

10/10 Excellent

Guido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist sehr schön und liegt mit einer tollen Aussicht über der Stadt von Santiago de Cuba. Super Frühstück und eine gut gefüllte Minibar. Zur Stadtmitte sind es nur 2 Minuten. Sie sollten Samstags in der Stadt sein, da dann die Stadtbewohner toll feiern, mit toller Musik. Unterkunft einfach super.
Stayed 3 nights in Jan 2023

8/10 Good

Jeroen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het voelde allemaal wat afstandelijk. We hebben er wel gegeten voor een stevige prijs. Appartement was moeilijk bereikbaar (veel trappe )
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Casa in Santiago

We had a great stay at this Casa. Directly in the city but very relaxed. Great service - great Caipirinha and breakfast. Amazing rooftop. I think best place in Santiago to stay for a couple of days. Thx a lot!
Stayed 3 nights in Jan 2022