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Hotel Universal

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Universal

Reception
Premium bedding, desk, free WiFi, bed sheets
Exterior
Reception
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706
  • Galicia Plaza
    1 min walk
  • Franco Street
    3 min walk
  • Alameda Park
    3 min walk
  • Santiago de Compostela (SCQ-Lavacolla)
    23 min drive

Room options

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Single Bed

Combined shower/bathtub, hair dryer, towels

Single Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Eurostars Gran Hotel Santiago

Free WiFi
Air conditioning
Breakfast available
Parking available
4.5 out of 5, Wonderful, (478)
The price is €65
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Eurostars Gran Hotel Santiago

About this property

Hotel Universal

Hotel with a 24-hour front desk, a short walk to Santiago de Compostela Cathedral
A coffee shop/cafe, a 24-hour front desk, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Universal offers 54 accommodations with hair dryers. Beds feature premium bedding. This Santiago de Compostela hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Universal's great location. During your stay, you're just a quick walk from Santiago de Compostela Cathedral. Free WiFi in public areas, a coffee shop/cafe, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Steps from Galicia Plaza and Fundacion Eugenio Granell
There's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Universal.

This Santiago de Compostela hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 8 per person
  • 1 coffee shop/cafe

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Hotel Universal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 649 reviews" "
Rating 8 - Good. 262 out of 649 reviews" "
Rating 6 - Okay. 106 out of 649 reviews" "
Rating 4 - Poor. 22 out of 649 reviews" "
Rating 2 - Terrible. 10 out of 649 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeannie, Vienna

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline, Saint John

Travelled with group
Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesenia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

Yoshiyuki, Whippany

Travelled with partner
Liked: Cleanliness, staff & service
No fridge in room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Stayed 2 nights in Jun 2024

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Stayed 2 nights in Jun 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Santiago Hotel
Room had a very strong smell of paint or other chemical and furniture was covered of a fine dust (seems it was recently sanded and painted) but was not cleaned properly. Had to open the windows in the middle of the night to dissipate the strong odor. Additionally, the room was next to the dining room which was extremely noisy. Complained to reception personnel about the room odor and all they said was sorry. Not much of a solution. Very displeased with this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

claire

Stayed 1 night in May 2024

8/10 Good

Heather, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we’ve stayed here after our Camino. It is close to all amenities and only a short walk to the Cathedral. We did have some issues with our room this time as the AC for the building was not on and our room was 27C. The staff that evening was helpful and did some troubleshooting. And when that did not work staff did change our room to a cooler room with cross breeze. Not everything always goes as planned but it is in those moments staff can make a difference and they absolutely did. That goes a long way. We will be back.
Stayed 2 nights in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, simple, clean room in the center of Santiago de Compostela. I arrived before check-in and left my luggage with the front desk staff while I went out. Then I got my key a little early once the room was ready. It was a good experience.
Stayed 1 night in May 2024

8/10 Good

Marie Therese

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amigable. Cerca al centro de la ciudad
Stayed 1 night in Apr 2024

6/10 Okay

edith

Liked: Cleanliness, staff & service, amenities
I check in the afternoon and the men are working on the floor that I was in. I didnot know they are renovating the hotel. I’m so tired I need my rest but could not bec they are pounding on the wall. I asked them what time they would be finished, they replied at 7 pm. I just went out to eat and relax at Burger King. If I have known that they are renovating, I could have reserve to another hotel.
Stayed 1 night in Apr 2024

8/10 Good

Paloma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is renovated and nice. great location and very clean. They gave our room early and the lady at front desk was very nice. Our room was ok but we he last at the hall with no view at all.
Stayed 1 night in Mar 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, close to the touristic places and the train station
Stayed 2 nights in Feb 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and everything is right there clean!!!!!
Stayed 1 night in Oct 2023