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Hotel Palace Santarem

3.0 star property

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Photo gallery for Hotel Palace Santarem

Premium Suite, 1 King Bed, Non Smoking
Ballroom
Premium Suite, 1 King Bed, Non Smoking | Jetted bathtub
Executive Suite, 1 King Bed, Non Smoking
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Breakfast included
  • Free WiFi

Explore the area

Map
Av. Rui Barbosa, 726 - Santana, Santarém, 68005-000
  • Museu Dica Frazao
    ‪4 min walk‬
  • Sacred Art Museum
    ‪4 min walk‬
  • Igreja Matriz
    ‪5 min walk‬
  • Santarem (STM-Maestro Wilson Fonseca)
    ‪39 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Living area

Classic Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Triple Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Multiple Bedrooms, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, Multiple Bedrooms, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Hotel London Santarem

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (208)
The price is €42
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel London Santarem

About this property

Hotel Palace Santarem

Hotel in Santarém with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Palace Santarem offers 57 accommodations with air conditioning. Accommodations offer separate sitting areas and include desks. 32-inch LCD televisions come with cable channels. This Santarém hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Hotel Palace Santarem, you're just a quick walk from Museu Dica Frazao. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Just a 4-minute walk from Museu Dica Frazao and 4 minutes by foot from Sacred Art Museum
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hotel Palace Santarem also features tour/ticket assistance, laundry facilities, and a front-desk safe.

This 3-star Santarém hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Hotel Palace Santarem has a restaurant on site.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palace Santarem
Hotel Palace Santarem Brazil - Para
Hotel Palace Santarem Hotel
Hotel Palace Santarem Santarém
Hotel Palace Santarem Hotel Santarém

Hotel Palace Santarem Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 147 reviews
Rating 8 - Good. 45 out of 147 reviews
Rating 6 - Okay. 28 out of 147 reviews
Rating 4 - Poor. 4 out of 147 reviews
Rating 2 - Terrible. 0 out of 147 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
The Wi-Fi was inconsistent, and the noise within the hallway was very loud. However, the staff were always considerate. You can quickly walk to places of interest, so location is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antoinette, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Aug 2024

8/10 Good

Silvio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City hotel with nice amenities
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Sweet lady at the front desk, who spoke no English, but we managed. I think I was overcharged though. No blankets on the bed, only one towel, pretty Spartan. Excellent breakfast. Not impressed with the area of Santarém.
Stayed 1 night in Dec 2018

6/10 Okay

Maria

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Colchao ruim, tive q pedir toalha pq n tava disponivel. Tv nao funcionava. Reclamei falarm q era problema geral. Perguntei a outro hospede falou q no quarto dele estava ok. Reclamei de novo e foram olhar de má vontade. N tava pegando a tv a cabo. Ai puseram na antena normal. So pegava a globo. Limpeza do quarto tb deixou a desejar. Pelo.preco achei bem abaixo do esperado.
Stayed 1 night in Nov 2024

8/10 Good

Luiz Claudio

Liked: Cleanliness, staff & service, amenities
Estadía muito rápida. Não é possível avaliar bem.
Stayed 1 night in Nov 2024

8/10 Good

LUCIA

Liked: Cleanliness, staff & service, room comfort
Boa opção
Bem localizado, boas acomodações. As instalações parecem antigas, mas tudo muito limpo e organizado.
Stayed 2 nights in Oct 2024

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

MARCELO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rodrigo Kenji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A experiência foi ruim, tendo em vista que a cama era ruim, a tv não era smart, os móveis estavam em condições ruins e o chuveiro elétrico tinha problema de vazamento pela parede podendo ocasionar riscos de choque.
Stayed 1 night in Oct 2024

6/10 Okay

Pedro Pereira

Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Estadia
Quarto estava sujo quando fiz o check in, tiveram que limpar a noite. Ar condicionado vazando Lâmpadas queimadas e piscando no quarto Isolamento acústico da porta péssimo, entra muita luz pelas frestas da porta
Stayed 4 nights in Oct 2024

6/10 Okay

Marlucia

Stayed 2 nights in Oct 2024

6/10 Okay

GUILHERME

Travelled with family
Stayed 1 night in Oct 2024

4/10 Poor

Anna Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixa muito a desejar
O hotel deixa muito a desejar. O atendente que nos recebeu era muito grosseiro. O quarto não tinha toalhas nem lençol, tivemos que pedir. O café da manhã é servido em um restaurante ao lado do hotel, é necessário sair do hotel para ir lá. A rua é muito cheia e barulhenta. A janela do nosso quarto dava para uma paredona, mal entrava luz.
Stayed 1 night in Sep 2024

6/10 Okay

RAMON

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
O hotel não possui estacionamento e nem convênio com nenhum estacionamento e isso prejudica demais o hóspede, porque em volta do hotel é tudo área azul para estacionar na rua e cobram caro. Eu tinha que deixar o carro dormir na rua todos dias e tinha que tirar ele da rua cedinho para não ter que pagar a área azul, e eu parava ele longe do hotel, tendo o desconforto de andar no sol 40 graus.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wander Miguel de Barros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente acolhedor, fiel as informações descrita no aplicativo, cama confortável, roupa de camas limpas, colaboradores educados, e muito bem localizado, perto do comércio, bancos , cerca de 3 quadras da orla do Rio Tapajós, apenas atentem se em fechar as cortinas, a claridade é intensa pela manhã.
Stayed 3 nights in Sep 2024

8/10 Good

Clécio M

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Não me arrependo, mas não voltaria
Razoável. Por trazer o nome Palece, cria uma expectativa que não será atendida em nenhum dos critérios esperados. trata-se de um hotel comum, de sobrado, com recepção minúscula e limitada, segurança de acesso ao elevador, inútil, por ter uma escada sem nenhum controle logo ao lado. O restaurante, aberto ao público no café da manhã, é pequeno e fica lotado. Sobre o meu quarto, optei por uma individual com cama King, espaçoso, arcondicionado razoável, não havia lençol, o aparelho sanitário estava com problemas sérios. Enfim, o custo benefício não é legal, mas se observar as opções de hotéis que a cidade oferece, ele acaba sendo razoável. Funcionários TOPs.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
(+) Cama bem confortável e equipe muito atenciosa e prestativa. (-) O quarto parece que foi reformado, mas o banheiro manteve a estrutura mais antiga; a janela do quarto dava pra a parede do prédio vizinho, formando um corredor que ecoava boa parte do barulho da avenida.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

José Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Arthur

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Solange

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Ruim
Hotel simples. Pessoal da recepção, pouco atencioso, sem delicadeza. Localização numa avenida muito movimentada e suja. Aliás, a cidade é muito suja, com esgotos correndo a céu aberto. Não gostei.
Stayed 2 nights in Aug 2024