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Atzavara Hotel & Spa

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atzavara Hotel & Spa

5 outdoor pools, pool umbrellas, pool loungers
Bar (on property)
Bar (on property)
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa

Explore the area

Map
Carrer Pla de la Torre, 16, Santa Susanna, 08398
  • Platja Susana
    7 min walk
  • Santa Susanna Beach
    12 min walk
  • Les Caletes Beach
    12 min walk
  • Gerona (GRO-Costa Brava)
    31 min drive
VIP Access
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Room options

View all photos for Design Triple Room

Premium bedding, minibar, in-room safe, desk

Design Triple Room

  • 29 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Junior Triple Room

Premium bedding, minibar, in-room safe, desk

Junior Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Quadruple Room

Premium bedding, minibar, in-room safe, desk

Design Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Design Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Design Double Room Single Use

  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Pool Penthouse Suite Triple Room

Terrace/patio

Pool Penthouse Suite Triple Room

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Quadruple Room

Premium bedding, minibar, in-room safe, desk

Junior Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Quadruple Room

Premium bedding, minibar, in-room safe, desk

Junior Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Triple Room

Premium bedding, minibar, in-room safe, desk

Junior Triple Room

  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Double Room

Premium bedding, minibar, in-room safe, desk

Junior Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

View from room

Premium Triple Room

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Junior Quadruple Room

Premium bedding, minibar, in-room safe, desk

Junior Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Triple Room

Terrace/patio

Pool Penthouse Suite Triple Room

  • Sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Premium Triple Room

View from room

Premium Triple Room

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

  • 65 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Premium Double Room Single Use

View from room

Premium Double Room Single Use

  • 31 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Pool Penthouse Suite Double Room

Terrace/patio

Pool Penthouse Suite Double Room

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

View from room

Premium Double Room

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Design Quadruple Room

Premium bedding, minibar, in-room safe, desk

Design Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Design Double Room

Premium bedding, minibar, in-room safe, desk

Design Double Room

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Design Triple Room

Premium bedding, minibar, in-room safe, desk

Design Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Design Quadruple Room

Premium bedding, minibar, in-room safe, desk

Design Quadruple Room

  • 29 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Exterior

Melia Lloret de Mar

Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very good, (26)
The price is €142
for 1 night
includes taxes & fees
7 Jan - 8 Jan
Melia Lloret de Mar

About this property

Atzavara Hotel & Spa

Luxury hotel with 4 restaurants and 5 outdoor pools
This smoke-free hotel features 4 restaurants, 5 outdoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Atzavara Hotel & Spa offers 465 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Atzavara Hotel & Spa. During your stay, you're just a quick walk from Platja Susana. You'll find features like free WiFi in public areas, plus 5 outdoor pools and 4 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 4 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 5 outdoor pools
  • Treat yourself to body wraps, hydrotherapy, or facials at Spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Platja Susana and Santa Susanna Beach
Atzavara Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 26910 square feet (2500 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury Atzavara Hotel & Spa. Parking is available for a fee.

This 5-star Santa Susanna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
El Mercat - Onsite buffet restaurant.
Botanic - Onsite restaurant. Open daily.
Bamboo Pool Club - This restaurant overlooks the ocean. Reservations are required. Open daily.
Ginger - Onsite restaurant. Open daily.
Posidonia - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 16 for adults and EUR 8.50 for children
  • 4 restaurants
  • 1 bar

Restaurants on site

  • El Mercat
  • Botanic
  • Bamboo Pool Club
  • Ginger
  • Posidonia

Things to do

  • 5 outdoor pools
  • Archery
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (26910 square feet of space)
  • Meeting rooms - 20

Outdoors

  • Dock
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 21 and January 27.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8.50 for children
  • Uncovered self parking fee: EUR 12 per day
  • Spa fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Atzavara Hotel Spa
Atzavara Hotel & Spa Hotel
Atzavara Hotel & Spa Santa Susanna
Atzavara Hotel & Spa Hotel Santa Susanna

Atzavara Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 156 reviews" "
Rating 8 - Good. 26 out of 156 reviews" "
Rating 6 - Okay. 14 out of 156 reviews" "
Rating 4 - Poor. 3 out of 156 reviews" "
Rating 2 - Terrible. 5 out of 156 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Stayed 7 nights in Sep 2024

10/10 Excellent

Deerasinghe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best thing about this hotel is the breakfast. Funnily enough, a friend who had stayed here a few years remembered this when I said I had made the booking, and boy was he not wrong. The staff are also incredibly helpful and friendly, and the rooms spacious, modern, and comfortable. We had a sea view room and the view from the balcony was indeed stunning. Lots of great entertainment at the bar downstairs, and we caught a couple of very cool acts on two different nights. Onsite facilities like the tennis courts, the (huge) gym, and the yoga classes are an added bonus. It's absolutely perfect for a wellness getaway. The city centre is about a 20-minute bus ride away, and the bus stops are just outside the property perimeter. The little town that's sort of adjacent is a little more rundown, but the seaside boardwalk probably gets very busy during summer. We went off-season and it was pretty calm, though we found one excellent fish restaurant not too far away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ange, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place Easy parking
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was brilliant, little bit upset that we paid for a penthouse suite but got given the smallest one, with the smallest patio area and smallest pool, even the one next door was much bigger, other then this though everything was great
Stayed 3 nights in Jul 2024

8/10 Good

Curtis Ivor

Stayed 3 nights in Jun 2024

2/10 Terrible

Mark

Travelled with family and small children
This is not a 5 star hotel. The service and food is terrible, when you complain nothing is done. My son has allergies and the restaurant staff didn’t even know the ingredients in the food.
Stayed 6 nights in May 2024

6/10 Okay

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience, although very expensive
The check in was relatively good The staff was very kind and attentive. The room was really nice, with a balcony that gave a view to the sea and pool. Really nice. The atmosphere of the hotel is very modern and artistic. It has many restaurants with different themes and options for each one. The pool is really nice, seems to be on basis of salty water (at least that is what i felt) Other then that, everything is quite expansive - but that is expected for this kind of a hotel. For the room i would give 4, for the sole reason that the toilet - it was just not comfortable at all. The bad is that again, an expansive 5 star hotel, and they charge extra money for parking and spa entrance (which you need to reserve in advance to enter) Generally i would not recommend this place, just because there is nothing interesting around it, this hotel seems to be the most interesting thing there is to do in this town. But if you have to go somewhere in this town, that i thing this hotel os the best option, although quite expansive one
Stayed 1 night in May 2024

10/10 Excellent

Eunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Veebawadee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My mum and auntie to whom I arranged this holiday were well treated and looked after. Food was fresh and staff were great. A bottle of water was provided every day! Thank you for making the stay of these two ladies enjoyable!
Stayed 4 nights in Apr 2024

10/10 Excellent

Roy

Business traveller, Travelled with partner
Liked: Amenities
We had a wonderful stay & look forward to our return ☀️☀️☀️
Stayed 1 night in Apr 2024

10/10 Excellent

Denisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing, from the room to food and staff. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Letty, Kissimmee

Stayed 2 nights in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Muthukrishnan, Amstelveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Anne

Travelled with family
Liked: Property conditions & facilities
Spacious and comfortable rooms. Dining onsite which is good because there isn’t much outside of the hotel. My family did walk to a grocery store which was about 15 mins away a few times. The pool area is amazing. Breakfast has a nice selection and was inclusive. What put me off was they refused to give me a box because I wasn’t “leaving for a flight”.. I ended up skipping breakfast that day. They did have laundry services there which I used without issue but at first when I tried to get someone to pick up my clothes and the sheet I filled out for it they told me I had to use the app. The app is very poorly designed so after struggling 1/2 an hour I just dropped it off at the front desk. I don’t understand why they wouldn’t just take someone’s order from their room. Anyways all in all it was a good stay just a few incidences which needed work.
Stayed 4 nights in Oct 2023

10/10 Excellent

jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. We had a suite that included a private terrace and pool which was stunning. The main pool area is beautiful as well. The breakfast buffet has a wide assortment. The minor negatives are; the hallways are very dark at night and the hallway carpets were really dirty.
Stayed 4 nights in Oct 2023

6/10 Okay

Blaithin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel room was clean and big enough . Service not the best ..very slow and had to keep looking for someone if I needed something in the pool area …foof for breakfast was ok could have more of a variety and should allow to bring food up to your own room without asking ..
Stayed 4 nights in Oct 2023

6/10 Okay

N

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
For a supposedly 5 star experience this Hotel fell short on many levels. Check in total chaos - no system - in fact I stood for at least 10 minutes while staff stared at computer screens no acknowledgement of my presence - this was at 7pm to then discover my room was not ready. “Will be ready within the hour” luggage left in luggage room with a guy somewhat dour in demeanour and that was the start of a downhill experience. Returned to check in to find out exactly when the room would be ready (since apparently check in opens at 3pm..) Room now mysteriously available - apart from being new I was surprised there were no USB ports to charge phone and still relying on adaptors and plugs. Shower good but water escaped as door seal inadequate - Lots noise corridor outside. Comfy bed. Complimentary bottle water. Let’s go eat- Downstairs in the buffet restaurant chaos again- There’s a queue at the reception desk and a rather person less individual checking room cards- she neither says hello good evening or any other form of greeting “room” she shouts and types into her computer - Now have to wait to go to a table - queue no 2 Next arrives a rather tired looking lady wearing a headset. She doesn’t say hello either and whisks me off to a table but I tell her I would like to eat outside - I am sure she rolled her eyes in displeasure and quickly cleared a table and off she went - no bon appetite here - she’s worth watching for her interaction with other guests - In all avoid

8/10 Good

Itay

Stayed 2 nights in Sep 2023

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds and hotel were immaculate, if the maids couldnt make up your room first thing they made sure to come back later so always spotless. Only small gripe, pillows weren't that comfy. Otherwise 5☆
Stayed 7 nights in Sep 2023

10/10 Excellent

Hywel

Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great experience. Hotel is still new . Great service Food and drink
Stayed 3 nights in Jul 2023

10/10 Excellent

Anna

Stayed 3 nights in Jul 2023

8/10 Good

Mandeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023