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Zuana Beach Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zuana Beach Resort

7 outdoor pools, pool umbrellas, pool loungers
Land view from property
Land view from property
Grand Suite
Deluxe Suite | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
Carrera 2a No.6-80, Bello Horizonte, Santa Marta, Magdalena, 470006
  • Bello Horizonte Beach
    7 min walk
  • Zazue
    9 min walk
  • Nabusimake
    8 min drive
  • Santa Marta (SMR-Simon Bolivar)
    9 min drive

Room options

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Deluxe Suite

In-room safe, free WiFi, bed sheets

Deluxe Suite

  • 55 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite

In-room safe, free WiFi, bed sheets

Family Suite

  • 69 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 2 Large Twin Sofa Beds

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About this property

Zuana Beach Resort

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Zuana Beach Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Zuana Beach Resort offers 90 air-conditioned accommodations with safes and ceiling fans. Rooms open to balconies. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 7 outdoor swimming pools and 9 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yuluka Spa. Services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us they enjoy the overall property condition at Zuana Beach Resort. During your stay, you're just a quick walk from Bello Horizonte Beach. You'll find features like free WiFi in public areas and free self parking, plus 7 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a poolside bar, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 7 outdoor pools
  • Indulge with hydrotherapy, aromatherapy, or hot stone massages at Yuluka Spa
  • Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a sauna
  • 13 minutes by car from Santa Marta Cathedral and 14 minutes from Parque de Los Novios
  • Airport, local-area, and shopping center shuttle service available for a fee
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Zuana Beach Resort you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Marta hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Neguanje - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Gairaca - Onsite restaurant. Open daily.
Sports Bar Masinga - Onsite sports bar. Open daily.
Minca - Onsite cocktail bar. Open daily.
Ziruma - This sushi bar serves light fare only. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: COP 35000-40000 per person
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Neguanje
  • Gairaca
  • Sports Bar Masinga
  • Minca
  • Ziruma

Things to do

  • 7 outdoor pools
  • 3 outdoor tennis courts
  • 9 hot tubs
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 7 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zuana Beach Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 35000 to 40000 per person
  • Airport shuttle fee: COP 16000 per person (roundtrip)
  • Airport shuttle fee per child: COP 16000 (roundtrip), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Zuana Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Zuana
Zuana Beach
Zuana Beach Resort
Zuana Beach Resort Santa Marta
Zuana Beach Santa Marta
Zuana Beach Hotel Santa Marta
Zuana Beach Resort Hotel
Zuana Beach Resort Santa Marta
Zuana Beach Resort Hotel Santa Marta

Zuana Beach Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 155 out of 388 reviews" "
Rating 8 - Good. 130 out of 388 reviews" "
Rating 6 - Okay. 49 out of 388 reviews" "
Rating 4 - Poor. 32 out of 388 reviews" "
Rating 2 - Terrible. 22 out of 388 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort that is close to the airport. Excellent staff, excellent rooms, great beach with spectacular sunsets. The area around the hotel is not that pretty, but there is a convenience store a 5 min walk away where you can buy your alcohol and groceries.
Stayed 6 nights in Aug 2024

10/10 Excellent

CRISTINA VILLADA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 3 nights in Aug 2024

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Renee

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the resort!
Stayed 9 nights in Jul 2024

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. It is right on the beach. The property has two main pools and children’s one as well. Also has water slides. The hotel is very nice and has great food. The price is very affordable. The rooms are a little dated and need a refresh. Overall the experience was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Catalina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Silvia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!! Family environment! Clean beaches!
Stayed 4 nights in Apr 2024

4/10 Poor

Lana

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Ruby

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Excelente!!
Stayed 4 nights in Apr 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Diego

Stayed 4 nights in Dec 2023

8/10 Good

Lynn

Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with awesome pools and beach access.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jhonathan

Stayed 4 nights in Nov 2023

10/10 Excellent

LUIS

Stayed 1 night in Oct 2023

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good.
Stayed 1 night in Oct 2023

6/10 Okay

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service
Room is outdated compared to Estelar Alto Prado with a more modern room, Washington Plaza and Estelar Bocagrande
Stayed 2 nights in Sep 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great time
Stayed 1 night in Aug 2023

2/10 Terrible

Jean-kristophe

Disliked: Staff & service, property conditions & facilities
Worst stay i had in my entire life anywhere in the world. This place really hates foreigners. The staff is rude and mean. First of all they charged me a 300 000 tax once my colombian wife arrived later in the day (2 night stay ). Staff at the pool wouldnt let us use the available beach bed while locals where using all the others ones cause they said it might be raining soon ( clear sky without a single cloud ) Pool was closed !!! Then... They told us it was karaoke night at the resort bar and then we got REFUSED entry cause they said " there is too many people ". It wasnt even full and some people were living as we arrived and they still didnt let us in. Couldnt use spa either or get a massage cause their spa service was fully booked for the 3 days we were there. For an hotel that expensive they should be totally ashamed of the service this hotel has given me. DISGUSTING
Stayed 2 nights in Aug 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 8 nights in May 2023

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff are all excellant and hard working, but something just isnt right with service. You have to wait ages to catch a waiter then it takes forever for the drinks etc to arrive. They also have a stupid system where they take your order and room no then sometime through out the day you get the bill to sign.
Stayed 20 nights in May 2023

10/10 Excellent

ARTURO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in May 2023

2/10 Terrible

Enrique

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The maid stole my wallet with 3 credit cards and a stash pf 250 us dollars
Stayed 5 nights in Mar 2023

10/10 Excellent

Jully

Stayed 1 night in Feb 2023