SGH Hotel Castillo Aqua

2.5 star property

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Photo gallery for SGH Hotel Castillo Aqua

Front of property
2 outdoor pools
Standard Quadruple Room
Comfort Double Room
BBQ/picnic Area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Laundry

Explore the area

Map
CRA 3B #142 - 108, Santa Marta, Magdalena, 470003
  • Zazue
    ‪3 min drive‬
  • Bello Horizonte Beach
    ‪15 min drive‬
  • Rodadero Beach
    ‪20 min drive‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪8 min drive‬

Room options

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

SGH Hotel Castillo Aqua

Hotel in Santa Marta with 2 outdoor pools and free breakfast
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
SGH Hotel Castillo Aqua offers 37 air-conditioned accommodations with minibars. Rooms open to furnished patios. 43-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
During your stay at SGH Hotel Castillo Aqua, you'll be within walking distance of Zazue. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include meeting rooms, a conference center, and laundry facilities
  • Just a 3-minute drive from Zazue and 7 minutes from Cape Turtle Beach
  • Dogs welcome for a fee
SGH Hotel Castillo Aqua offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. Event space at this hotel measures 29 square feet (3 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at SGH Hotel Castillo Aqua. Self parking is free.

Smoking is allowed in designated areas at this Santa Marta hotel.

Guests are served free full breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
SGH Hotel Castillo Aqua has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of COP 180,000; reservation required
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (29 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Bathtub
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 40000 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 40000 per pet, per stay
  • Late check-in fee for check-in between 1:00 PM and 5:00 PM
  • Laundry fee: COP 40000 per day
  • Hosted evening meal: COP 180000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 123

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

SG HOTEL CASTILLO AQUA
SGH Hotel Castillo Aqua Hotel
SGH Hotel Castillo Aqua Santa Marta
SGH Hotel Castillo Aqua Hotel Santa Marta

SGH Hotel Castillo Aqua Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldo

Stayed 1 night in Dec 2024

4/10 Poor

Bibiana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio en general es feo y la piscina sucia el baño es separado de la ducha y muy pequeño no nos dieron toallas y las fotos son muy diferentes ala realidad
Stayed 1 night in Nov 2024