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One Santuario Natural

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Santuario Natural

Library
Interior entrance
Exterior
Superior Villa, 1 King Bed, Private Pool
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
Via La Sierra Km 2, Dibulla, 101010
  • Río Palomino
    1 min walk
  • Sierra Nevada de Santa Marta National Park
    6 min drive
  • Sua
    4 min drive
  • Rancho Paisa
    5 min drive

Room options

View all photos for Superior Tent

Superior Tent

Superior Tent

  • 6 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Villa, 2 Queen Beds, Private Pool

Exclusive Villa, 2 Queen Beds, Private Pool

Exclusive Villa, 2 Queen Beds, Private Pool

  • 35 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Villa, 1 King Bed, Private Pool

Superior Villa, 1 King Bed, Private Pool

Superior Villa, 1 King Bed, Private Pool

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Aite Hotel

Pool
Breakfast included
Spa
Parking included
4.7 out of 5, Exceptional, (93)
The price is €136
for 1 night
5 Jan - 6 Jan
Aite Hotel

About this property

One Santuario Natural

Riverfront lodge with free breakfast and a health club
Guests of this beach lodge will appreciate convenient onsite amenities such as a health club and spa services.
One Santuario Natural offers 6 accommodations. Rooms open to furnished patios. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Recreational amenities at the lodge include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments.
During your stay at One Santuario Natural, you're just a quick walk from Río Palomino. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and yoga classes
  • Steps from Río Palomino and 6 minutes by car from Sierra Nevada de Santa Marta National Park
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A health club, spa services, and a terrace are also featured at One Santuario Natural. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Palomino lodge.

Guests are served free English breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This diner specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Health club
  • Spa services
  • Yoga classes

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • No lift (single-level property)

More

  • At least 80% of food locally sourced
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Towels

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Please note: 4x4 vehicles are required to access this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.
Property Registration Number 80137

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reserva One Love Palomino
Reserva One Love Lodge Dibulla
Reserva One Love Lodge
Reserva One Love Dibulla
Reserva One Love
Santuario Natural One
One Santuario Natural Lodge
One Santuario Natural Dibulla
One Santuario Natural Lodge Dibulla

One Santuario Natural Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse-David

Liked: Amenities, property conditions & facilities
They are very friendly! a must recommend. They will help with anything you ask and make great recommendations!
Stayed 3 nights in Jul 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spiders and snake skin in room
It was the worst experience ever. The first night the rain water got in the room, there were rats and bats in the roof and the were two spiders and the there were nobody answering. Finally the next day the change the room for other with the grass height and snake skin. This was a really bad experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very friendly staff, very good healthy food
Stayed 2 nights in May 2022

10/10 Excellent

Anamilena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The food was truly excellent. The service was very good. And, unless you’re from Colombia, you will be eaten alive by bugs. They are overwhelmingly abundant.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place its perfect to rest! The service is excellent but the best part is the food. If your a foodie this place is a must. Air conditioner in rooms that look like traditional Native American houses or bohíos it make your stay so much more confortable.
Stayed 1 night in May 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
This place is amazing. It was highly recommended to us but it was beyond what we expected. Service is very friendly and personalized. Food is amazing, made from ingredients grown at the reserve. The river surrounded by the rainforest and mountains is beautiful.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote location, romantic setting.
Beautiful, rustic hotel. Amazing food, accomodating staff. Jacuzzi in every cabin. Outdoor shower. Tons of wild life. Overall great experience. The only critique I would add is that it is not very kid-friendly. This is a more adults-only hotel, and we did not know that going in. My three year old twins were the only kids on the premises. They had an amazing time though, but I was a little worried about a tantrum or a shriek in the middle of the intimate dinner the couple next to us was having. Would visit again but definitely without the kids.
Stayed 3 nights in Mar 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JUAN E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

pilar

Disliked: Staff & service, room comfort
Comida mala
El lugar es fascinante con su naturaleza desbordada. Lastimosamente no es como lo muestran en sus páginas, ellos muestran comida saludable y orgánica, tienen una huerta maravillosa pero no la usan en sus alimentos. Me pregunto para que es????
Stayed 3 nights in Apr 2024

10/10 Excellent

jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un oasis espectacular donde te miman en todos los sentidos
Stayed 1 night in Jan 2024

10/10 Excellent

carolila

Stayed 2 nights in Feb 2023

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Por los amantes de la naturaleza
El impacto escenográfico del lugar a lado del rio Palomino y cerca de la cierra es increíble. La atención y comida orgánica es de primera calidad. Las experiencias son inolvidables. Complicado llegar, se necesita transporte en SUV o moto.
Stayed 1 night in Mar 2023

10/10 Excellent

Tomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La acomodacion es fuera de serie. Realmente algo otro nivel en tema de comodidad, experiencia. Todo el mundo se va a esforzar en hacerte pasar una experiencia única Solo un problema y fue con los perros que atacaron a una de las personas con la que estabamos. Los perros bastante agresivos como para estar sueltos por todo el hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Hans Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Thijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradijsje in de Sierra Nevada
De algehele ervaring was super. De omgeving, setting, vibe, service, klantvriendelijkheid is allemaal voortreffelijk. Kamer + badkamer zijn toe aan vernieuwing / opknap beurt. Dit maakt dat prijs / kwaliteit verhouding in vergelijking met andere accomodaties in het land niet op pijl is. Wellness diensten zijn absoluut aan te raden. Eten is heerlijk gezond, maar verwacht geen culinaire hoogstandje. De hele ervaring is puur, rustgevend en fijn.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöner Ort und sehr gutes Essen, nettes Personal. Leider war die Schlussrechnung gleich hoch wie die Übernachtungskosten, es wurde zu Beginn keine Preisliste oder sonstiges abgegeben. Die Schlussrechnung war in 3 Positionen falsch, vor der Korrektur doppelt so hoch. Ich hatte Kontakt mit anderen Gästen bei denen war der gleiche Fall. Schade, dass so ein schöner Ort so geführt wird.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente!!!
Stayed 1 night in Feb 2019

10/10 Excellent

Wiliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien, el servicio estuvo perfecto la comida deliciosa, es un hotel costoso pero vale la pena
Stayed 2 nights in Dec 2017

10/10 Excellent

Annemieke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just paradise
Amazing, beautiful, friendly, delicious food. Just a few words to describe our wonderful stay at One Love. Thanks to Kathy, Alejandro and Alan and the rest of the staff (kitchen staff!). We felt like being in paradise. Never to forget. We intend to come back!
Stayed 2 nights in Aug 2017

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Días inolvidables !!
Excelente servicio personalizado, el dueño y sus colaboradores estuvieron pendientes todo el tiempo para satisfacer nuestra estadía. El lugar y las instalaciones son lindisimas, muy acordes al entorno del bosque nativo. Espectacular comida en manos de Mayito. Volveremos !!
Stayed 2 nights in Aug 2017