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AC Hotel by Marriott Santa Marta

3.5 star property

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Photo gallery for AC Hotel by Marriott Santa Marta

Children’s area
Room, 2 Double Beds, Non Smoking, Balcony
Room, 1 King Bed, Non Smoking, Sea View (Balcony)
View from property
Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Santa Marta

Beach location and outdoor pool
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground. Housekeeping is available on request.
AC Hotel by Marriott Santa Marta offers 112 accommodations with safes and complimentary bottled water. LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott Santa Marta. During your stay, you're just a quick walk from Marina Santa Marta. Free WiFi in public areas, a free manager's reception, and an outdoor pool are available.
  • Free WiFi
  • Enjoy Spanish cuisine and ocean views while dining at AC Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Steps from Marina Santa Marta and Old San Juan de Dios Hospital Museum
AC Hotel by Marriott Santa Marta offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Santa Marta.

This 3.5-star Santa Marta hotel is smoke free.

The hotel hosts a free manager's reception daily.
AC Kitchen - This poolside restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare.
AC Lounge - This cocktail bar specializes in Spanish cuisine and serves light fare only. Open daily.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,000 for adults and COP 52,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 52000 for adults and COP 52000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 411 reviews
Rating 8 - Good. 100 out of 411 reviews
Rating 6 - Okay. 31 out of 411 reviews
Rating 4 - Poor. 19 out of 411 reviews
Rating 2 - Terrible. 17 out of 411 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ethsel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Luisa Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The bed was comfy. The hotel had a casino. It was close to a nice mall. The service was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

YONIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

lazaro m

Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area & very very impressive
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness
Disliked: Amenities
I visited Colombia for the first time and was happy with the location of this hotel! Walk to restaurants, shops, the Marina and beaches!
Stayed 3 nights in Dec 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Dec 2024

6/10 Okay

Kyeong-Sook, Evanston

Liked: Cleanliness
The location was good. The staff lacked English competence although I managed to get by but at times that can be frustrating. One thing about the room I stayed in had a very unusual or impractical design of the vanity-the sink and the countertop which had no guard to catch water from dripping to the floor,from the sink countertop. I had a big towel in the floor to catch the dripping water. That was strange and something I’d never seen. Also the windows were not well soundproof. Overall, I think it was a decent place to stay.
Stayed 2 nights in Dec 2024

4/10 Poor

Scott, Waukee

Disliked: Staff & service, property conditions & facilities
The window seals were bad and it was difficult to keep the room cool. The LVT tiles were poorly installed and there were gaps between tiles. The shower seal was bad and water puddled in the floor. The floor was dirty and I had to wash the floor the day I arrived. The day before I left, my bottled water was not replenished, and the soft drinks in the mini bar were not replenished. I had to go out buy water myself.
Stayed 3 nights in Nov 2024

10/10 Excellent

Iliana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Reinaldo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

María Isabel Hurtado

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue excelente
Stayed 2 nights in Nov 2024

8/10 Good

Annia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean, modern and safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon at the Lounge bar downstairs was exceptional! He was warm and welcoming and makes a VERY good Moscow Mule. The rest of the staff was very pleasant and the property is beautiful and the scenery is gorgeous!
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Its a Marriott, and a good one too, so you know what you are going to get
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient and quite which we love it very much, located in the heart of the city where you have diverse options such as walking, taxis and/or public transportation to further different places and alternatives for touristic attractions if that's your preference, let's not forget main entrance of the hotel already decorated with christmas spirit and relaxing smell inside the property, all staff super friendly and very attentive, in another hand of course building has some flaws which require attention and maintenance; overall it was a wonderful and relaxing experience. thank you all for that.
Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very hospitable and friendly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ivelitze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel
We love all the spaces in the hotel. We watched the sunset from the pool and it was very nice. We loved the breakfast, very varied. Delicious hot chocolate. The hotel is very well located, very close to the marina and beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

ALAN R

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Santa Marta. Rooms are modern and comfortable- storage and shelf space a little limited. A wonderful pool and bar which was one of the highlights of our vacation.The breakfast buffet is wonderful and other food we ordered very good. The staff are extremely friendly and helpful. Close to all the sights and beaches in the city. Santa Marta was extremely hot and humid on our visit so the AC was a wonderful oasis and helped make our vacation special.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julio E

Liked: Cleanliness, staff & service, property conditions & facilities
This was due to street issues and sewage drain flooding and smell
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Augusta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . I don’t have any complaint.
Stayed 3 nights in Oct 2024