Hotel Santa Cruz Huatulco

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Pool

Bar

Room service

Laundry

24/7 front desk

Explore the area

Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989

Santa Cruz Bay
6 min walk
La Bocana Trattoria Italiana
1 min walk
ADO Terminal
4 min drive
Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
23 min drive

Room options

Double Room, 2 Double Beds

23 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Breakfast included

Spa

Pet-friendly

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Family-friendly Santa María Huatulco hotel in Santa Cruz with free valet parking

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.

Hotel Santa Cruz Huatulco offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Santa Cruz Huatulco, you're just a quick walk from Santa Cruz Bay. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.

Free WiFi
Free valet parking, self parking, and RV/bus/truck parking
Enjoy international cuisine while dining at Mar
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a sauna, and a playground
Within a 10-minute walk of Santa Cruz Bay and Playa Santa Cruz
Cats and dogs welcome for a fee (restrictions apply)

Hotel Santa Cruz Huatulco offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Santa Cruz Huatulco. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Santa María Huatulco hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.

Mar - This restaurant specializes in international cuisine.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Free valet parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
On-site parking options include a garage

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 180 for adults and MXN 90 for children
1 restaurant
1 poolside bar and 1 bar
Room service available

Restaurants on site

Things to do

Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Outdoor pool
Playground
Sauna

Family friendly

Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Playground

Conveniences

ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
Meeting rooms

Outdoors

Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Designer toiletries
Hairdryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

TV channels
Flat-screen TV
Premium channels

Food and drink

Free bottled water

Access via exterior corridors
Desk
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: MXN 200 per accommodation, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 11 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately MXN 180 for adults and MXN 90 for children
Pet fee: MXN 200 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Santa Cruz Huatulco

Hotel Santa Cruz Huatulco Santa María Huatulco

ta Cruz Huatulco ta ía Huatul

Santa Cruz Huatulco

Hotel Santa Cruz Huatulco Hotel

Hotel Santa Cruz Huatulco Santa María Huatulco

Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Hotel Santa Cruz Huatulco Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Mario, Vista

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place and close to the beach and restaurants

Stayed 3 nights in Aug 2024

8/10 Good

SONIA

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All good

Stayed 1 night in Jun 2024

2/10 Terrible

Andrea??

Travelled with family

7 Jun 2024

Disliked: Staff & service

The staff was rude and unpleasant. They wanted to charge me for an additional key for the room when I was allowed to have two. There was alot of noise in my aisle and the staff didn’t do anything. It’s located in a great location but the staff needs to get better.

Stayed 2 nights in Mar 2024

8/10 Good

Cord

Travelled with partner

26 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very clean. The pool was clean and big. There was a tour desk. There was a bus and lots of taxis.

Stayed 1 night in Apr 2024

10/10 Excellent

Jayne

Travelled with family

16 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly. Room very clean and beds comfy

Stayed 1 night in Mar 2024

6/10 Okay

kelsey

12 Mar 2024

Liked: Cleanliness, staff & service, amenities

Excellent location. Worst was the extremly noisey air conditioner rattling all night long.

Stayed 14 nights in Feb 2024

8/10 Good

Jessica

9 Mar 2024

Liked: Cleanliness, property conditions & facilities

Great spot for a quick overnight stay in between travel days.

Stayed 1 night in Feb 2024

8/10 Good

Manfred

Travelled with partner

29 Feb 2024

Liked: Cleanliness, staff & service

Price was right, room was comfortable, nice pool and loungers. Need new towels. The music around the pool was a bit noisy. Pool rules were not followed and exceeded quiet time hours.

Stayed 4 nights in Feb 2024

6/10 Okay

Linda, Calgary

15 Feb 2024

Liked: Staff & service

Location was good. Rooms outdated. Card key did not work and we had to have staff open door every time we returned to room. Only stayed one day so we did not use other facilities.

Stayed 1 night in Feb 2024

8/10 Good

Etienne

5 Feb 2024

Liked: Cleanliness, staff & service

Nice stay.

Foods are good, hotel located central, near the Santa Cruz beach.

Stayed 1 night in Jan 2024

8/10 Good

Barbara

21 Jan 2024

Got in late after delayed flight. Good bed, clean room but no towel in bathroom.

Stayed 1 night in Jan 2024

10/10 Excellent

susanna

Travelled with partner

20 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a very nice little hotel. Popular with Mexican and non-Mexican tourists alike. It’s very clean, the beds are comfortable and there’s lots of hot water. It has a nice pool, the restaurant is great and there’s often live music. It’s located very close to the marina so you can walk around and look at the sites and enjoy the neighbourhood too. It’s very basic, but the price reflects that. Excellent value. We are repeat visitors and will stay there again.

Stayed 1 night in Jan 2024

10/10 Excellent

VIctor

12 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good area to stay near the beach

Stayed 5 nights in Jan 2024

2/10 Terrible

Tanfer

8 Jan 2024

Stayed 3 nights in Jan 2024

10/10 Excellent

Sherri

5 Jan 2024

Stayed 1 night in Jan 2024

4/10 Poor

Jesus

Travelled with family and small children

30 Nov 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

My firs visit stay at this hotel i had no problems everything was great. This second time was a disappointment. The staff pushed a unwelcome vibe at check in. My room was miss blankets. At breakfast time the hotel had a menu but insisted we get the meal of the morning due to staff only making that meal. This will be my last time i stay at this hotel. I also talked to management on-site but didn't seem to care about customer concerns.

Stayed 3 nights in Nov 2023

8/10 Good

Victor

Travelled with partner

2 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For us it was a good stay. A little bit of renovations good on but very respectful of the work niose.👍

Stayed 2 nights in Sep 2023

2/10 Terrible

Graciela

19 Aug 2023

Stayed 1 night in Aug 2023

10/10 Excellent

Maria

3 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2023

8/10 Good

Dan

14 Jun 2023

Liked: Staff & service

Stayed 2 nights in Jun 2023

10/10 Excellent

Leighann

10 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with good location. My only complaint is the balcony was not really a balcony. Standing room only. For one person.

Stayed 1 night in May 2023

2/10 Terrible

Isabel

Travelled with family

4 Mar 2023

Disliked: Cleanliness, property conditions & facilities

If it wasn’t because Expedia asked me to pay upfront I would had not stayed there. One room key for four adults inconvenienced as the lights and AC operated w key and if two left the the key needed to stayed. The white sheets and white towels had the visual yellow stains. I reserved a pool view got a parking view.

Stayed 2 nights in Feb 2023

8/10 Good

Donald

Travelled with family

2 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older/smaller beach hotel in a good location (Santa Cruz.) Perfect if your hotel needs are minimal and you will be spending most of you time exploring the Huatulco area and dining outside of the hotel.

Stayed 4 nights in Feb 2023

8/10 Good

jose

14 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was good just the ac wasn't working made to much noise

Stayed 7 nights in Feb 2023

8/10 Good

Robert

Travelled with partner

8 Feb 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

We have stayed at this hotel numerous times. Staff is always great and the hotel is clean. It definitely can use some maintenance in the rooms and around the pool they need some decent lounge chairs

Stayed 21 nights in Jan 2023